ProCook - Reading Recensioni 

255
•
TrustScore 5 su 5

4,8

Unit 33, The Oracle, RG1 2AH Reading, England, GB

•

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Valutata 5 stelle su 5

The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.

L'azienda ha risposto

Valutata 5 stelle su 5

I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit 33, The Oracle, RG1 2AH, Reading, England, Regno Unito

  • 0118 370 2088

4,8

Eccellente

TrustScore 5 su 5

255 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(255)

25.412 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Salt Mill

Very happy with my purchase, have everything one could want in the shop. Staff very friendly and nice. Will go back again.

1 maggio 2026
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Risposta di ProCook - Reading

We appreciate you sharing your wonderful experience! We're so happy you're pleased with your purchase and found our staff friendly. We look forward to your next visit!

Valutata 5 stelle su 5

As always absolutely amazing guy at…

As always absolutely amazing guy at reading store who is so helpful and polite. Absolutely love it 😀

28 aprile 2026
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Risposta di ProCook - Reading

We appreciate you taking the time to share your experience! We're so happy to hear that our staff was amazing, helpful, and polite to you.

Valutata 5 stelle su 5

Always had great service at Procook…

Always had great service at Procook Reading branch, knowledgeable and very helpful staff, quality products at a great price.

18 aprile 2026
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Risposta di ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you consistently receive great service and find our products high quality.

Valutata 5 stelle su 5

My experience has always been very…

My experience has always been very pleasant. I've been so by the same guy got a few times now. He's very professional and as I'm not a chef but I do like good equipment for cooking he always gives me tips and tricks with all my newly purchased items. I enjoy going to your shop as I feel like I can levelling up every time I go there. Thanks again!

4 aprile 2026
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Risposta di ProCook - Reading

We're happy to hear that you consistently have pleasant experiences in our shop. It's wonderful to know that our team member's professionalism and helpful tips enhance your cooking journey. Thank you for your positive feedback!

Valutata 5 stelle su 5

Very helpful

Very helpful

29 marzo 2026
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Risposta di ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valutata 5 stelle su 5

Quick and fair replacement from ProCook

Really positive experience with ProCook. I had a frying pan that started showing marks on the cooking surface after only a few months. I took it back to the store and Shane was extremely helpful. He took a look at the pan, explained what might have caused it, and replaced it without making the process awkward or difficult at all.

What I appreciated most was that he also took a bit of time to give me some advice on how to look after the ceramic coating properly so it lasts longer. It felt like genuine customer service rather than just processing a return.

Very easy, very fair, and handled professionally. Thanks again to Shane for sorting it so quickly.

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

very helpful staff

20 marzo 2026
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Risposta di ProCook - Reading

We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.

Valutata 5 stelle su 5

Nice shop

Nice shop! I very glad!

22 marzo 2026
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Risposta di ProCook - Reading

We're very happy you enjoyed your visit to our shop! Thank you for your positive feedback; it means a lot to us.

Valutata 5 stelle su 5

Very helpful and knowledgeable young…

Very helpful and knowledgeable young man helped us decide on what product was best for our needs

18 marzo 2026
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Risposta di ProCook - Reading

We appreciate you taking the time to share your experience! We're so happy to hear that the young man was helpful and knowledgeable in your decision.

Valutata 5 stelle su 5

Excellent ceramic coating pan

Excellent ceramic coating pan, no need to use oil for eggs !

15 marzo 2026
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Risposta di ProCook - Reading

We're happy to hear that you're having an excellent experience with our ceramic coating pan and its non-stick capabilities for eggs! Thanks!

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