The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Leggi di più
Sede
Cambia sedeUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Leggi di più
L'azienda ha risposto
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
L'azienda ha risposto
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Regno Unito
- 0114550 0341
4,9
Eccellente
213 recensioni
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Le persone hanno visualizzato anche
Very good customer service in shop
Very good customer service in shop. Products have been great so far.
31 agosto 2026
Nice helpful staff
4 settembre 2026
Could not fault the service
Could not fault the service. The assistant took time to find out what I needed and matched it with suitable items.
2 settembre 2026
The service was fantastic
The service was fantastic. Staff asked if I needed help with anything. Helped showing me how something worked. Extremely friendly and helpful without being at all pushy. Would definitely recommend. There was a great selection of kitchen ware and easy to find everything I needed.
10/10
31 agosto 2026
Very helpful and knowledgeable staff
29 agosto 2026
Lovely shop and friendly staff
Lovely shop and friendly staff. I bought some sale items which I was very happy with.
25 agosto 2026
The sales assistant was very good at…
The sales assistant was very good at explaining products
25 agosto 2026
Great quality and affordable!
21 agosto 2026
Friendly and professional staff
Friendly and professional staff with helpful advice and able to ask as many questions about products. Calm environment.
21 agosto 2026
5⭐️ customer service
A very good shopping experience, even though the item I wanted wasn't available. The store was easy to navigate, with loads of lovely 'stuff' to look at. Most importantly the assistant who served me was an absolute delight. 5⭐️ customer service!
22 agosto 2026
Go to store
Love Pro Cook the store has so much choice and such lovely friends staff o e of my go to places when looking for dining cooking and kitchen things
19 agosto 2026
Great demonstration of the product and…
Great demonstration of the product and service was fantastic
16 agosto 2026
Friendly, helpful staff.
Friendly, helpful staff, am returning to get more of the gorgeous mugs to complete the set.
Well priced, stylish merchandised and a vast quantity of kitchen equipment.
14 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Staff are always helpful
Staff are always helpful, friendly, and will always work to get you the best deal when buying multiple products.
17 agosto 2026
Risposta di ProCook - Meadowhall
We're so happy to hear that our staff are always helpful and friendly! It's wonderful that they work to get you the best deal when buying multiple products.
Risposta di ProCook - Meadowhall
We're so pleased to hear that you found exactly what you were looking for at a great price! Thank you for your positive feedback.
Risposta di ProCook - Meadowhall
We're so pleased to hear that you enjoyed our selection of cookware and received great service! Thank you for your wonderful feedback.
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