Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Leggi di più
Sede
Cambia sedeUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Leggi di più
L'azienda ha risposto
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... Leggi di più
arrived to purchase specific sale item, last one had been sold. Assistant asked if she could help, wr explained our purpose of visit, informed maybe one item at the Chesterfield shop, there was arran... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Regno Unito
4,8
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
I’m very happy with my ProCook…
I’m very happy with my ProCook purchase. Value for money and quality. I thought the lady was very helpful in helping me choose the right product for me.
23 marzo 2026
3 for £10 offer bargain.
Friendly helpful staff, i couldn't see what I wanted and was shown an alternative. And picked up a bargain. Happy days!!!!!
23 marzo 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The assistant a great shopping experience readily answered our…
The assistant readily answered our questions and quickly resolved our shopping needs
26 marzo 2026
Risposta di ProCook - Mansfield
We appreciate you taking the time to share. We're so happy to hear that our assistant readily answered your questions and quickly resolved your shopping needs.
Haribos
The lady engaged with us in a lovely conversations about Haribos which my daughter was holding a bag of them. It made us feel that they cared about their customers
26 marzo 2026
Risposta di ProCook - Mansfield
We're happy to hear that you felt cared for during your visit! It's wonderful knowing that a simple conversation made your experience more meaningful. Thank you for sharing your positive feedback with us.
love procook buy something every time i…
love procook buy something every time i go in the shop
23 marzo 2026
Risposta di ProCook - Mansfield
We're happy to hear that you enjoy shopping with us so much. Thank you for your continued support; it means a lot to us.
The staff at Procook Macarther…
The staff at Procook Macarther glen,Mansfield are first class, also very knowledgeable
18 marzo 2026
Risposta di ProCook - Mansfield
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team at Mansfield knowledgeable and helpful.
Very pleasant shop assistant who…
Very pleasant shop assistant who willingly opened the package for us to inspect the item before purchase. No pressure to buy either!
22 marzo 2026
Risposta di ProCook - Mansfield
We appreciate you sharing your experience! We're so happy to hear that our shop assistant was pleasant and accommodating, and that you felt no pressure to buy.
Great customer service
Great customer service, for a first time customer after this experience will be back.
14 marzo 2026
The assistant in procook store was very…
The assistant in procook store was very helpful and informative.
16 marzo 2026
Risposta di ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful and informative.
Exceptional service from the staff
Exceptional service from the staff, helping with purchases and checking that my email offering a discount was honoured in store too.
14 marzo 2026
Risposta di ProCook - Mansfield
We appreciate you sharing your experience! We're so happy to hear that our staff provided exceptional service and honored your email discount in store.
Staff were welcoming
Staff were welcoming, polite & professional. The store was spotlessly clean & tidy .
I bought glassware & didn’t want to carry it round with me , so the staff kindly kept it for me & I collected it later.
A very positive shopping experience!
13 marzo 2026
Good service from friendly and knowledgeable staffGood service at the shop
Good service at the shop. Can’t comment on the frying pan as haven’t used it yet but it looks pretty!
9 marzo 2026
Excellent service and great prices
2 marzo 2026
Risposta di ProCook - Mansfield
We're happy to hear that you had such a positive experience with our excellent service and great prices. Thank you for your feedback.
Lady in store was friendly and helpful
Lady in store was friendly and helpful. Pointed out offers in store and we genuinely felt looked after.
6 marzo 2026
Risposta di ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was friendly, helpful, and made you feel looked after.
Risposta di ProCook - Mansfield
We're happy to hear that you love the 3 lb bread tin and its size! Thank you for your positive feedback; we appreciate it.
Risposta di ProCook - Mansfield
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Risposta di ProCook - Mansfield
We're glad we could assist with your purchases and appreciate your positive feedback!
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