Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Leggi di più
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Sede
Cambia sedeUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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arrived to purchase specific sale item, last one had been sold. Assistant asked if she could help, wr explained our purpose of visit, informed maybe one item at the Chesterfield shop, there was arran... Leggi di più
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The young male store assistant at East Midlands Designer Outlet was very friendly and a great sales person. He is a great asset to you. I came away with 3 items while browsing! I have used my lovel... Leggi di più
Lovely lady helped me when I went in to purchase a knife . The store was clean and pleasant and the prices were good . After much searching through the locked drawer (knives are locked away for securi... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Regno Unito
4,8
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
The store is very well presented with…
The store is very well presented with very polite and helpful staff
9 giugno 2026
Very good quality product and value for…
Very good quality product and value for money. Extremely wide range of items available at the store, and quick, efficient and courteous service from staff.
8 giugno 2026
The staff were very friendly
The staff were very friendly, helpful and helped us to choose the best saucepans, pro cook ones, a milk saucepan and a frying pan which are all really good quality, and we went for some more small ones for our induction hob we'd had in our new kitchen, so we bought some more of the smaller pro cook ones which we are really happy with great service 😀
6 giugno 2026
The lady assistant was very obliging
The lady assistant was very obliging, knowledgeable and chatty. Very good to deal with, thank you.
1 giugno 2026
Fantastic customer service in the shop
Fantastic customer service in the shop. The lady was extremely helpful and didn't complain when I kept changing my mind. Very happy with the saute pan and knives that I bought. I would happily visit again.
23 maggio 2026
Great staff and quality products
The staff were lovely, friendly and helpful. The products were good quality
3 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Staff were very helpful and friendly
Staff were very helpful and friendly, excellent customer service
1 giugno 2026
Risposta di ProCook - Mansfield
We are so glad our staff was helpful and friendly, providing excellent customer service. We appreciate your kind words!
Lisa was fantastic start to finish
Lisa was fantastic start to finish. Went in to look whilst shopping, explained what I wanted and nothing was too much trouble. Spent a while with me showing me diffrent knives, letting me try them, and explaining the diffrences to me. She is a credit to Procook. Ann was brilliant also 😎 Settled on a set of Aus10 knives, which so far I love, and make cooking so much easier. Hopefully they stand the test of time. The 25 year garentee means they should.
28 maggio 2026
Excellent and non pushy service
Excellent and non pushy service. The store was clean and the displays enticing. Was easy to find the knife my daughter wanted as a gift from the clear Perspex display wall. I live miles away but will definitely return & recommend to friends.
31 maggio 2026
Always a good range of product and very…
Always a good range of product and very pleasant staff
27 maggio 2026
Risposta di ProCook - Mansfield
We're glad you enjoyed our products and found our staff pleasant!
Risposta di ProCook - Mansfield
We truly appreciate your kind words.
Absolutely will use again
Your colleague was very helpful and demonstrated the knives, allowing me to use the different knives to find the ones I was comfortable using. ProCook is now our go to shop for kitchen stuff.
30 maggio 2026
Risposta di ProCook - Mansfield
We're so pleased you had such a positive experience with our team member and found the perfect knives! We're glad we're your go-to for kitchen essentials.
Risposta di ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Went looking for a item they had it in stock used it several times and it does the job
Went looking
29 maggio 2026
Risposta di ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very nice and friendly staff
29 maggio 2026
Risposta di ProCook - Mansfield
We appreciate your kind words.
Great staff…
Their staff at East Midlands Designer Outlet are so helpful and knowledgeable, especially Lisa. Their products are brilliant and good value for money.
28 maggio 2026
Non scritta su invito
Risposta di ProCook - Mansfield
We're so happy to hear our team was helpful and knowledgeable! We appreciate you recognizing our brilliant products and good value.
Great product, helpful staff…
Really pleased with the stainless steel saucepans I purchased. The member of staff who assisted me was lovely and very knowledgeable.
27 maggio 2026
Risposta di ProCook - Mansfield
We're so happy you're pleased with your saucepans and found our team member lovely and knowledgeable! Thank you for your kind words.
Did ask about discount she just said…
Did ask about discount she just said you get it on app or something...not ill show you or let me do it b4 i paid...
Came earlier this yr for set of knifes,that customer service was above n behond hence i came back....knives are brilliant !
24 maggio 2026
Risposta di ProCook - Mansfield
We appreciate your feedback and are glad you enjoy our knives. We're sorry to hear about the recent discount inquiry experience. We are reviewing our customer service approach to ensure consistency.
A great customer service and had good…
A great customer service and had good knowledge of the pan set that we bought.
24 maggio 2026
Risposta di ProCook - Mansfield
We're so glad our team provided great service and knowledge about your pan set! Thank you for your feedback.
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