The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Leggi di più
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
L'azienda ha risposto
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Regno Unito
- 01432 656633
4,9
Eccellente
302 recensioni
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Le persone hanno visualizzato anche
We only popped in to nose...
We only popped in to nose, Sunday 8th Feb, and found all staff so helpful, polite, personable and professional.
Ended up with a pressure cooker, steak knives, cast iron cooking pot and a few utensils.
All staff should be recognised by the company.
So glad we visited.
8 febbraio 2026
I like going in the shop seeing all the…
I like going in the shop seeing all the new things they have . The staff are really friendly @ if u cant find it they will help .
8 febbraio 2026
Staff were friendly & helpful
Staff were friendly & helpful. The shop looked clean & offers were very clear.
1 febbraio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
We wanted to treat ourselves to a super…
We wanted to treat ourselves to a super new kitchen knife and the staff at ProCook could not have been more helpful. The lady who served us took us through the various blades on offer and let us try them out on vegetables on their cutting board in store. She could not have been more helpful and was charming. The store is big bright and cheerful. You'll love it!
31 gennaio 2026
Risposta di ProCook - Hereford
We're happy to hear that our team was helpful in guiding you to select your new kitchen knife. We appreciate that you enjoyed trying out the blades and that you found our store bright and cheerful. Thank you for your positive feedback!
The layout of the Pro Cook in Hereford…
The layout of the Pro Cook in Hereford shop was easy to buy things such as the grater and battery powered salt and pepper pots. There is no Pro Cook store in Shrewsbury at all so I headed to Hereford.instead. The staff were excellent and have deeper knowledge of all the products at Pro Cook. I highly recommend Pro Cook for kitchen ware.
27 gennaio 2026
Risposta di ProCook - Hereford
We're happy to hear that you found our Hereford store layout convenient and our staff knowledgeable. We appreciate you making the trip from Shrewsbury. Thank you for recommending our kitchenware!
Everything I needed and friendly staff
Everything I needed and friendly staff. Good selection of products and reasonably priced
27 gennaio 2026
They were very helpful and even took…
They were very helpful and even took the pots out to my car in the rain
20 gennaio 2026
Risposta di ProCook - Hereford
We are so happy to hear that our team was helpful and went the extra mile for you! Thank you for your wonderful feedback.
Risposta di ProCook - Hereford
We're happy to hear that your purchase was quick and easy. Thank you for your positive feedback; we appreciate it greatly.
Brilliant assistant in this branch
Brilliant assistant in this branch! We were looking for the best sharp kitchen knife, and the gentleman couldn't have been more accommodating in sorting out the best knife and also telling us all about it, including a demonstration of how to keep the knife sharp! Best customer service we have ever experienced in Hereford!!!
20 gennaio 2026
Superb service and patience whilst we…
Superb service and patience whilst we selected our new kitchen knives.
18 gennaio 2026
Helpful staff and excellent products
11 gennaio 2026
Risposta di ProCook - Hereford
We appreciate your excellent feedback! We are so happy you love our store and products.
Excellent help and explanation given in…
Excellent help and explanation given in store.
15 gennaio 2026
Risposta di ProCook - Hereford
We appreciate your positive feedback about the excellent help and explanation given in our store; we are so happy you were pleased!
Risposta di ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I was looking for something specific
I was looking for something specific, asked for help finding the item and was assisted by a friendly member of staff
9 gennaio 2026
Risposta di ProCook - Hereford
We appreciate you taking the time to share your experience. We're so happy to hear that a friendly member of our staff assisted you in finding what you were looking for.
An extremely useful shop with good service
This is the first time I have used procook & found them very helpful , they also had evI required
11 gennaio 2026
Risposta di ProCook - Hereford
We're happy to hear that we could provide helpful service and had the items you needed during your first experience with us. Thank you for your feedback!
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