The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... Leggi di più
Sede
Cambia sede7-11 Princes Street, HG1 1NG Harrogate, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Leggi di più
First time customer and very impressed with the store the staff were very welcoming and helpful fully stocked shelves and very very clean and very good quality and prices
I returned a faulty cafetière to the Harrogate store. The customer service was fantastic, I selected a different cafetière which I am very pleased with.
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
7-11 Princes Street, HG1 1NG, Harrogate, Regno Unito
4,9
Eccellente
335 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Best shop for kitchen equipment
Wonderful range of kitchen products. Helpful and knowledgeable staff.
4 agosto 2026
I returned a faulty cafetière to the…
I returned a faulty cafetière to the Harrogate store. The customer service was fantastic, I selected a different cafetière which I am very pleased with.
29 luglio 2026
Excellent …
First time customer and very impressed with the store the staff were very welcoming and helpful fully stocked shelves and very very clean and very good quality and prices
31 luglio 2026
Nice new easy access shop now
Nice new easy access shop now, and more central. Staff really nice and helpful and products good. I’ve shopped there since I came to live nearby 5 years ago. Just the slope caught me out in the new shop, but I am 93
23 luglio 2026
Shopping in Harrogate
Found everything we wanted and had a really helpful member of staff!
16 luglio 2026
The store had moved without altering…
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item aside and I’d be there the same day. As good as their word, it was ready - very friendly staff, apologetic for any problems caused. Happy with the product also
9 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di ProCook - Harrogate
We appreciate your positive feedback! We are so happy that our service in the shop was helpful to you.
Risposta di ProCook - Harrogate
We're so happy to hear our staff were friendly and we honored the guarantee without issue. Thank you!
The assistants were very helpful…
The assistants were very helpful pointing out where things were the 20% off and getting another pan three for £80 by spending a further £5.00 which was very helpful. Thank you,
3 luglio 2026
Risposta di ProCook - Harrogate
We're delighted to hear that our assistants were so helpful in guiding you to the best deals and ensuring you got great value for your purchase. We appreciate your kind words!
Visited the new store and made a…
Visited the new store and made a purchase. The staff were very friendly and helpful .
4 luglio 2026
Risposta di ProCook - Harrogate
We're so glad you had a positive experience at our new store and found our team friendly and helpful with your purchase!
Good range of kitchen products and…
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy.
My only negative is the endless sales and special offers but cutlery and crockery seem to always be “on offer” wherever you go nowadays .
3 luglio 2026
Excellent
Excellent. Bought an enamelled cast iron pot at less than half price . Love pro cook products have used there pans and knives for years and they are still going strong and remain in good condition.
15 giugno 2026
Excellent equipment supplier for…
Excellent equipment supplier for kitchens etc.
Friendly well informed staff.
18 giugno 2026
Risposta di ProCook - Harrogate
We're so glad you found our equipment excellent and our staff friendly and well-informed! Thank you.
Good quality
Friendly, helpful staff. I know I can rely on the quality of Pro Cook goods.
17 giugno 2026
Risposta di ProCook - Harrogate
We're so glad you find our staff friendly and helpful! We appreciate your trust in our quality.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.