ProCook - Gloucester Recensioni 

876
TrustScore 5 su 5

4,8

Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Leggi di più

Valutata 5 stelle su 5

Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is my second purchase from ProCook. Looking for some steak knives to match existing cutlery, I was happy to see a ProCook offering that fit the bill. Still utterly delighted with the Blue St... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have found staff at Pro cook very pleasant and helpful on both occasions. I had purchased a insulated teapot for a present at Christmas time unfortunately it recently developed a leak . There was no... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

876 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(876)

26.382 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good range of cooking equipment

Good range of cooking equipment, and helpful staff.

25 febbraio 2026
Logo di ProCook - Gloucester

Risposta di ProCook - Gloucester

We appreciate you taking the time to leave us this great review. We are so happy you enjoyed our equipment and helpful staff.

Valutata 5 stelle su 5

Great member if staff there

Great member if staff there

1 marzo 2026
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Risposta di ProCook - Gloucester

We appreciate you letting us know about our great staff member. We are so happy to hear about your positive experience!

Valutata 5 stelle su 5

Very helpful staff took me to what I…

Very helpful staff took me to what I need explained the guarantee

22 febbraio 2026
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Risposta di ProCook - Gloucester

We appreciate you letting us know our staff was helpful and explained the guarantee! We are so happy to hear it.

Valutata 5 stelle su 5

Great products and helpful staff

Shop assistant was very helpful and provided good information on the product and warranty. Product purchased is of high quality and well made

27 febbraio 2026
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Risposta di ProCook - Gloucester

We're so happy to hear that our shop assistant was helpful and provided good information about the product and warranty. We appreciate your feedback that the product purchased is of high quality.

Valutata 5 stelle su 5

Really helpful

Really helpful, professional and supportive staff made for a lovely shopping experience

22 febbraio 2026
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Risposta di ProCook - Gloucester

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful, professional, and supportive.

Valutata 1 stelle su 5

Good service

20 febbraio 2026
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Risposta di ProCook - Gloucester

Thank you for your review, would you mind updating your star rating to reflect the good service, we would really appreciate it.

Valutata 5 stelle su 5

Best shop for pans and kitchen…

Best shop for pans and kitchen equipment. Everything good quality

20 febbraio 2026
Logo di ProCook - Gloucester

Risposta di ProCook - Gloucester

We appreciate you sharing your thoughts! We're so happy to hear that you find our shop the best for quality pans and kitchen equipment.

Valutata 1 stelle su 5

never recived the item and have been…

never recived the item and have been told it has been lost by your deliverly choice EVRI who are the worst delivery company

4 febbraio 2026
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Risposta di ProCook - Gloucester

Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.

Valutata 5 stelle su 5

Friendly customer service

Friendly customer service. Good value for money. Great range of stock.

16 febbraio 2026
Logo di ProCook - Gloucester

Risposta di ProCook - Gloucester

We appreciate you taking the time to leave us this great review! We're so glad you found our service friendly, our stock great, and our prices good.

Valutata 5 stelle su 5

Well organised shopping displays and…

Well organised shopping displays and spacing.
Great staff, they felt like friends.

11 febbraio 2026
Logo di ProCook - Gloucester

Risposta di ProCook - Gloucester

We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our displays, spacing, and staff.

Valutata 5 stelle su 5

The sales assistant Debbie was friendly…

The sales assistant Debbie was friendly and very helpful

11 febbraio 2026
Logo di ProCook - Gloucester

Risposta di ProCook - Gloucester

We appreciate you taking the time to leave us this great review! We are so happy to hear that our sales assistant was friendly and helpful.

Valutata 5 stelle su 5

Lovely service

I wanted a Nakiri knife the assistant in the quays store was fab and went through all my options and we had a good natter... only thing was the cover I was sold was a bit large

3 febbraio 2026

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