ProCook - Eastbourne Recensioni 

241
TrustScore 5 su 5

4,9

Unit SU19, The Beacon Centre, BN21 3NW Eastbourne, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... Leggi di più

Valutata 5 stelle su 5

Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... Leggi di più

Valutata 5 stelle su 5

Great sharp knives and other small kitchen utensils- all very reasonably priced - especially in the 3 for 2 sale.

Valutata 5 stelle su 5

I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Regno Unito

  • 01323 385786

4,9

Eccellente

TrustScore 5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(241)

26.424 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good things

22 febbraio 2026
Logo di ProCook - Eastbourne

Risposta di ProCook - Eastbourne

We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.

Valutata 5 stelle su 5

Value for money and a friendly atmosphere

The staff are very friendly and helpful
The products are good quality and very reasonably priced

18 febbraio 2026
Logo di ProCook - Eastbourne

Risposta di ProCook - Eastbourne

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful and liked our products.

Valutata 5 stelle su 5

Friendly staff

Friendly staff, great products at competitive prices

18 febbraio 2026
Logo di ProCook - Eastbourne

Risposta di ProCook - Eastbourne

We appreciate your positive feedback! We are so happy you found our staff friendly and our products great and competitively priced.

Valutata 5 stelle su 5

Really nice and helpful staff

Really nice and helpful staff

17 febbraio 2026
Logo di ProCook - Eastbourne

Risposta di ProCook - Eastbourne

We appreciate you letting us know our staff was nice and helpful; it means a lot to our team that you had a positive experience.

Valutata 5 stelle su 5

Great CS

I couldn't find a vase anywhere in Eastbourne on valentine's

They had put out a jug with some beautiful flowers, so I purchased that

Good advertising, and wonderful help finding the item on the shelf and purchasing it when I asked

15 febbraio 2026
Logo di ProCook - Eastbourne

Risposta di ProCook - Eastbourne

We're glad you found something special with us after being unable to find a case elsewhere. We appreciate you mentioning our team's helpfulness in locating and purchasing your item. Thank you for your positive feedback!

Valutata 5 stelle su 5

Really friendly

Really friendly, helpful teams in both the new Eastbourne store and in the garden centre at Ditchling
Love the products

18 febbraio 2026
Logo di ProCook - Eastbourne

Risposta di ProCook - Eastbourne

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our teams friendly and helpful and that you love our products.

Valutata 4 stelle su 5

Helpful friendly staff, sneaky ticketing.

Helpful friendly staff, but, felt the way you displayed price of the Wok I bought was a bit sneaky. Shown in bold print ‘20% off’ - price £28 when that was the reduced price. Member of staff showed me ticket, hard to see, had a very small, crossed through, £35! It was easy to assume the Reduction applied to £28 price.

13 febbraio 2026
Valutata 5 stelle su 5

Japanese Knives

We were able to try the knives before we brought them, which was really good. The knives are really nice and my son uses them everyday day at work as an apprentice chef. He loves them!

7 febbraio 2026

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