ProCook - Ditchling Recensioni 

410
TrustScore 5 su 5

4,9

Notcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend a... Leggi di più

Valutata 5 stelle su 5

Concession was not near us so I telephoned in advance describing what I wanted, ( having researched on the web site first). Having confirmed item was in stock with staff, we drove to purchase it. On... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales assistant was so friendly, knowledgeable and helpful. She really was excellent. We bought far more than we went in for because of her brilliant customer service. We are really happy with our... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to buy a specific item - a sauté pan - and the assistant couldn’t have been more helpful, suggesting alternatives I hadn’t considered. She went to the stock room to check if they had the one I... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

410 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(410)

25.084 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Items arrived as hoped

Items arrived as hoped, in plenty of time to give to my daughter for Christmas.

10 dicembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're happy to hear that the items arrived as expected and in time for Christmas! Thank you for your positive feedback; we appreciate it.

Valutata 5 stelle su 5

Christmas present 🎁

the assistant was very helpful and took me to what I wanted to buy and there was a choice which was very nice and a good price

14 dicembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're so glad the assistant was very helpful and took you to your desired item. It's great there was a choice and that you found a good price!

Valutata 5 stelle su 5

How helpful the staff where

How helpful the staff where

14 dicembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!

Valutata 5 stelle su 5

Very helpful staff with plenty of…

Very helpful staff with plenty of knowledge.
Polite and patient.

20 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're happy to hear that our staff was helpful, polite, and patient. We appreciate you taking the time to share your positive experience!

Valutata 5 stelle su 5

Helpful Assistant…

The lady in your store couldn’t have been more helpful, she is a definite asset to your Company.
I could not believe the discount on the knives I needed, which were on the Black Friday Deal, well done ProCook. One very happy shopper!

19 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're happy to hear that you had such a positive experience in our store. It's great to know our team member was so helpful and that you were pleased with the Black Friday deal. Thank you for your fantastic feedback!

Valutata 5 stelle su 5

The lady that served me was very…

The lady that served me was very knowledgeable, after choosing the type of pans I wanted she then showed me the best way to buy them and save money really friendly and up beat person.

19 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're glad you enjoyed your experience. It's great to hear that our team member was helpful and knowledgeable in assisting you with your purchase. Thank you for your positive feedback!

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff

8 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valutata 5 stelle su 5

Really helpful service

5 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valutata 5 stelle su 5

Excellent service

Excellent service . Look and view the products . Great range of cookware

8 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We appreciate you taking the time to share your experience with us! We're so glad you enjoyed our excellent service and cookware range.

Valutata 5 stelle su 5

Staff at Pro cook in Notcutt garden…

Staff at Pro cook in Notcutt garden nursery, Ditchling went over and above to deliver a great service. Such friendly staff where nothing was too much trouble. Called another store to secure items and arranged for them to be delivered. Great service.

7 novembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're happy to hear that the staff at the Ditchling store provided such great service! It's wonderful to know that their friendliness and dedication to securing your items made your experience so positive. Thank you for your positive feedback.

Valutata 5 stelle su 5

veggie knife

Comfortable to hold, good sized, sharp, with cover veggie knife

28 ottobre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're happy to hear that you find the veggie knife comfortable, sharp, and good-sized with its cover. Thank you for your positive feedback!

Valutata 5 stelle su 5

Love ProCook

Lovely, products, always stocked well

28 settembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We appreciate your positive feedback on our lovely, well-stocked products; we are so happy you are pleased!

Valutata 5 stelle su 5

Notcutts Ditchling a great store

Been to Notcutts ditchling store again. Always love looking at the stuff you do and the lady is so nice, always helpful and smiling. Please let her know what a great job she does

30 ottobre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We're happy you enjoy visiting our Ditchling store and appreciate the lovely items we offer. It's great to hear that our team member made your visit special with their helpful and friendly service. We will pass along your kind words!

Valutata 5 stelle su 5

Service was excellent

15 ottobre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valutata 5 stelle su 5

Polite staff

Polite staff, a good choice of products and a price range for everyone.

28 settembre 2025
Logo di ProCook - Ditchling

Risposta di ProCook - Ditchling

We appreciate you sharing your experience! We're so happy to hear that you found our staff polite and liked our product selection and prices.

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