Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... Leggi di più
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Sede
Cambia sedeUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... Leggi di più
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I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... Leggi di più
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, Regno Unito
4,8
Eccellente
1K recensioni
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Risposta di ProCook - Cribbs Causeway
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great service
Great service, attentive without being overbearing, and knowledgeable on the products.
23 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you taking the time to share your experience! We're so happy to hear that you were satisfied with our service and knowledgeable staff.
Impeccable quality
Bought a load of pans, pots and utensils. Very satisfied with all of them. The build quality, finish, and the extended guarantee makes it a no brainer. The staff at Cribb’s were also friendly and helpful in choosing.
17 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We're so happy to hear that you are very satisfied with your new pans, pots, and utensils. It's great to know the build quality and extended guarantee make your decision easy and that our staff were friendly and helpful.
Nice shop
I was looking for a specific item on my Son's birthday list and found it easily.
The assistant in the shop was very pleasant and helpful and the whole experience was a good one.
27 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We're happy to hear that you easily found the item on your Son's birthday list! We appreciate your feedback and are so glad the assistant was pleasant and helpful, making it a good experience.
The Staff at Cribbs are very helpful…
The Staff at Cribbs are very helpful knowledgeable really good advice and great products
25 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you sharing your experience! We are so happy to hear that you found our staff helpful, knowledgeable and that you liked our great products.
Risposta di ProCook - Cribbs Causeway
We're glad you enjoyed your experience, and we appreciate you pointing out the team member's dedication. Thank you for your positive feedback.
I brought a tin opener and was shown…
I brought a tin opener and was shown how to use it from a worker but I was unable to use it as it did not work at all. So I will be returning it back.
18 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We regret you had trouble with the tin opener and appreciate you bringing this to our attention. We will look into this issue. Thank you.
Only bought the pan 2 days ago
Only bought the pan 2 days ago, so haven't used it yet!
Customer service and assistance earned them the star rating.
21 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great staff who know what their talking…
Great staff who know what their talking about
16 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you letting us know our staff was knowledgeable! We are so happy to hear it.
Risposta di ProCook - Cribbs Causeway
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Great quality dishes but some plates…
Great quality dishes but some plates were badly scratched with marks and the system at the store was inaccurate in terms of stock levels at other stores.
11 febbraio 2026
Risposta di ProCook - Cribbs Causeway
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Great range and variety of price points…
Great range and variety of price points to cater for everyone
19 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We're happy to hear that our range and variety of price points met your needs. Thank you for your positive feedback; we appreciate it.
It offers 2 years warranty to a small…
It offers 2 years warranty to a small appliance which giving a sense of trust to me as a first time shipping in ProCook. If anyone has the experience of after sales could share that would be helpful.
15 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We're happy to hear that our 2-year warranty provides you with assurance. Thank you for choosing us for your first purchase. We appreciate your feedback and hope others will share their after-sales experiences with you.
A very pleasant shopping experience…
A very pleasant shopping experience with your friendly and helpful staff. Many thanks.
17 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear you had a pleasant shopping experience with our staff.
Risposta di ProCook - Cribbs Causeway
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Extremley helpful with a comprehensive…
Extremley helpful with a comprehensive knowledge of products and pricing.
15 febbraio 2026
Very helpful staff member showing us…
Very helpful staff member showing us discounted item
15 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful showing you discounted items.
Great customer service
Great customer service, friendly, informative and professional.
14 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear our customer service was friendly, informative, and professional.
Guarantee works!
Helpful, polite and accommodating.
I went in with a query about some granite ware pots that had not fared well in the dish washer. I love these pots and was disappointed that they looked much older than the 5 years old they are. After talking through the problems and having a look at the pots they were quickly exchanged for new. Something I had not really expected to be honest. I had just wanted to voice my dismay at the damage done and find out how to stop it getting worse if that was possible.
Thank you for adhering to the guarantee. And for the patient consideration given while I was in store, feeling somewhat awkward about my complaint. The new pots will be washed by hand. The new non stick surface is amazing in comparison to the old. I'm vey happy!
4 febbraio 2026
Risposta di ProCook - Cribbs Causeway
We appreciate you bringing the granite ware pots issue to our attention. We are so glad we could exchange them for you and that you are happy with the new non-stick surface. Thank you for your positive feedback!
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