The store in Cirencester is well laid out. I was fortunate as I was early in to the shop and the salesperson had time to explain the availability of the products that I wanted.
L'azienda ha risposto
Sede
Cambia sede2-4 Dyer Street, GL7 2PH Cirencester, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very friendly and helpful service. Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
L'azienda ha risposto
Excellent customer service. We were looking at roasting tins and a member of staff came along and asked if we needed any help. She asked if we were planning to use on the hob and gave us the advantage... Leggi di più
L'azienda ha risposto
We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils &... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
2-4 Dyer Street, GL7 2PH, Cirencester, Regno Unito
4,9
Eccellente
621 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di ProCook - Cirencester
We appreciate your feedback! We are so happy our staff was welcoming and helpful to you, and we thank you for letting us know.
Risposta di ProCook - Cirencester
We appreciate your positive feedback. We're happy our customer service was friendly and helpful to you!
Welcoming staff
Welcoming staff. Items on sale. Helpful staff.
The system however did not recognise sale price I had to query the price cgarged
7 agosto 2025
Risposta di ProCook - Cirencester
We're glad you found our staff welcoming and helpful and that you found items on sale. We regret the system didn't recognize the sale price and appreciate you bringing it to our attention.
Risposta di ProCook - Cirencester
We appreciate your positive feedback! We're so happy you received excellent service and had a great experience taking advantage of the sale.
Gun Metal Kettle: Called store to ensure kettle was in…
Called store to ensure kettle was in stock; staff ready and willing to assist once arriving, remembering my call; product paid for and receipt emailed. Kettle looks good and works excellently. What's not to recommend? Need a shop in Cheltenham.
7 agosto 2025
Risposta di ProCook - Cirencester
We're happy to hear that you had a positive experience with our team. It's great to know the staff was helpful and the kettle works well. We appreciate your recommendation and will consider your suggestion for a shop in Cheltenham. Thanks for your feedback!
Good customer service.
2 agosto 2025
Risposta di ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Magnetic Knife Stand
Very helpful and extremely knowledgeable. I would definitely shop in ProCook Cirencester again.
20 luglio 2025
Risposta di ProCook - Cirencester
We're happy to hear that you found our team member helpful and knowledgeable! Thank you for your positive feedback; we appreciate you and your intention to return.
Excellent staff- very knowledgeable and…
Excellent staff- very knowledgeable and helpful
29 luglio 2025
Risposta di ProCook - Cirencester
We appreciate your positive feedback! We are so happy to hear our staff was excellent, knowledgeable, and helpful to you.
Helpful and well informed staff
Helpful and well informed staff. Excellent range of products and good help in choosing the right items.
29 luglio 2025
Risposta di ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and well-informed and enjoyed our product range.
The quality of the product and the service
The quality of the product and the price are very good. The person who helped us was quite knowledgeable in most aspects of what he was selling.
22 luglio 2025
Risposta di ProCook - Cirencester
We're happy to hear that you found the product quality and price to be very good. We appreciate your feedback regarding the helpfulness and knowledge of our team member.
Good products & excellent service
26 luglio 2025
Risposta di ProCook - Cirencester
We appreciate your positive feedback! We're so glad you enjoyed our good products and excellent service.
Brilliant shop with brilliant staff
Brilliant shop with brilliant staff. Don't change a thing!
20 luglio 2025
Non scritta su invito
Risposta di ProCook - Cirencester
We're happy to hear that you had such a positive experience with our team and shop! Thank you for your wonderful feedback; it means a lot to us.
Risposta di ProCook - Cirencester
We appreciate your positive feedback! We are so happy to hear our staff was helpful and knowledgeable, and you liked our prices.
Excellent service
Very helpful staff member who gave us lots of time and useful information on the product we were looking to buy.
19 luglio 2025
Risposta di ProCook - Cirencester
We're so glad to hear that our staff member was helpful and provided you with ample time and useful information regarding the product you were looking to buy!
Risposta di ProCook - Cirencester
We appreciate your feedback. We're so glad to hear that our assistant was helpful, and you are pleased with the product.
Very helpful and friendly staff.
12 luglio 2025
Risposta di ProCook - Cirencester
We appreciate your feedback. We are happy our staff was friendly and helpful, and we thank you for letting us know.
Very helpful and friendly staff.
5 luglio 2025
Risposta di ProCook - Cirencester
We appreciate your feedback. We're happy our staff was helpful and friendly; we thank you for letting us know.
Risposta di ProCook - Cirencester
We're glad you enjoyed our selection and service. Thanks for your positive feedback; it means a lot to us!
Risposta di ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service
As I've said before, Cirencester ProCook stands out for its customer service and helpful staff. This hasn't just happened once, but every time I've been there. Well done!
24 giugno 2025
Risposta di ProCook - Cirencester
We appreciate you taking the time to share your positive experiences with our team's customer service. We're happy to hear that our helpful staff consistently meets your expectations during your visits. Thank you!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.