ProCook - Cheshire Recensioni 

1259
TrustScore 5 su 5

4,8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


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Valutata 5 stelle su 5

The young gentleman who served us was extremely helpful and patient as we checked the goods at the counter in the boxes. Decent offers and excellent quality of our dinner set.

Valutata 5 stelle su 5

Good quality products at reasonable prices. Good design with the saucepan having a built in strainer facility. Member of staff came to offer help with no pressure applied and offered personal experie... Leggi di più

Valutata 5 stelle su 5

It was such a pleasure to be taken care of by Chloe and Becky at the Cheshire Oaks ProCook outlet. Both were incredibly professional, patience, friendly and knowledgable about their products making su... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was absolutely blown away by the knowledge of your lovely staff member who helped with our purchase today at Cheshire Oaks. Would definitely return to this store again and recommend to friends and fam... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

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4,8

Tutte le recensioni

(1259)

26.161 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Lovey staff

Lovely staff. Very helpful and considerate, as well as being very knowledgeable about the products that I wanted to buy

13 aprile 2026
Valutata 5 stelle su 5

The lady that served me was extremely…

The lady that served me was extremely knowledgeable on all products. I came away from store with a lovely new knife set which is a great investment, along with other items.. I am definitely planning on buying the Elite range of pans too.

12 aprile 2026
Valutata 5 stelle su 5

Very pleasant lady at the counter

Very pleasant lady at the counter, store neatly set out

7 aprile 2026
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Risposta di ProCook - Cheshire

We appreciate you sharing that you had a positive experience with our pleasant staff and well-organized store!

Valutata 5 stelle su 5

Great customer service amd…

Great customer service amd knowledgeable about the product I was buying.

10 aprile 2026
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Risposta di ProCook - Cheshire

We appreciate you taking the time to leave us this wonderful review! We're so happy you were pleased with our customer service and product knowledge.

Valutata 5 stelle su 5

Staff in Cheshire Oaks store were…

Staff in Cheshire Oaks store were amazing, great experience both times ive been in. To early to review products longevity but theyre great so far.

6 aprile 2026
Non scritta su invito
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Risposta di ProCook - Cheshire

We're happy to hear that you enjoyed such a great experience in our Cheshire Oaks store! We appreciate your positive comments regarding our staff and products. Thanks for your feedback.

Valutata 5 stelle su 5

Welcoming staff

I phoned my local Procook store to order a sauce an and arrange collection. The young lady that I spoke to was very welcoming and efficient and put my item in their storeroom immediately. When I collected it 2 days later, I was served by the same young lady. Excellent service.

10 aprile 2026
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Risposta di ProCook - Cheshire

We're so glad to hear about the excellent service you received at your local store! It's wonderful to know that the team member was welcoming and efficient when you ordered and collected your sauce pan. Thank you for sharing your positive experience.

Valutata 5 stelle su 5

Good service at ProCook outlet store

Good service at ProCook outlet store, Cheshire Oaks.

3 aprile 2026
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Risposta di ProCook - Cheshire

We're happy to hear that you had a good experience at our Cheshire Oaks store. Thank you for your positive feedback; we appreciate it.

Valutata 5 stelle su 5

The knives are really awesome

The knives are really awesome. I love the quality and the sharpness.

4 aprile 2026
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Risposta di ProCook - Cheshire

We appreciate you sharing your thoughts with us! We're so happy to hear you love the knives' quality and sharpness.

Valutata 5 stelle su 5

Excellent advice and hands on…

Excellent advice and hands on instruction for a new set of chef knives and sharpening tools. Staff are very knowledgeable and helpful.

7 aprile 2026
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Risposta di ProCook - Cheshire

We appreciate you sharing your experience! We're so happy to hear that you received excellent advice and hands-on instruction, and that our staff was knowledgeable and helpful.

Valutata 1 stelle su 5

The cashier charged me more 10pence for…

The cashier charged me more 10pence for carriage bag but she not give me it only packed it with paper.What for she charged me?

6 aprile 2026
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Risposta di ProCook - Cheshire

We regret you were charged for a bag you didn't receive. We'll investigate this issue to ensure it doesn't happen again. Thanks for your feedback.

Valutata 5 stelle su 5

Customer service fantastic.

Customer service fantastic.
The product though, part of roasting tin set had been in service for only a few visits to the oven at 180degree Celsius, had started to lose its non stick coating, peeling off to reveal bare metal underneath . Hopefully the replacement set lasts longer

31 marzo 2026
Valutata 5 stelle su 5

Excellent customer service

Very good service. The lady explained the difference between the two casserole pans I was looking at very clearly. This helped me make a decision on which pan to purchase.

4 aprile 2026
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Risposta di ProCook - Cheshire

We're happy to hear that the explanation about the casserole pans was very clear. We're glad that this helped you decide on your purchase.

Valutata 5 stelle su 5

Perfect

Great product, great store and staff really helpful but not overbearing.
Good prices too for what you are getting in terms of quality form and function.

29 marzo 2026
Valutata 5 stelle su 5

Helpful staff

30 marzo 2026
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Risposta di ProCook - Cheshire

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Valutata 5 stelle su 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Good service.

30 marzo 2026
Logo di ProCook - Cheshire

Risposta di ProCook - Cheshire

We appreciate you letting us know our staff was helpful and knowledgeable, and that you had good service. It means a lot to our team.

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