Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Leggi di più
Sede
Cambia sedeUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Leggi di più
L'azienda ha risposto
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Regno Unito
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Really helpful lady in the store and…
Really helpful lady in the store and love our new sauspans.
22 marzo 2026
Risposta di ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you found our team member helpful and love your new saucepans.
Risposta di ProCook - Cannock
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I brought a pizza cutter the staff were…
I brought a pizza cutter the staff were friendly and very helpful
20 marzo 2026
I do like the shop and the products
14 marzo 2026
The staff were helpful and friendly
The staff were helpful and friendly, also the shop was inviting and had lots of great stock.
16 marzo 2026
Risposta di ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our shop inviting with great stock.
Great service to complement the great…
Great service to complement the great prices. Got some amazing enamel cookware at a fraction of the cost of the famous French version and I'll bet I can cook my dishes equally badly in what I bought as I could the more expensive option.
15 marzo 2026
Risposta di ProCook - Cannock
We're glad you enjoyed your experience and found great value! It's wonderful to know our service complemented our prices, and we appreciate your positive feedback on the enamel cookware. Thank you!
Good range of products. Helpful store assistant.
Good range of products, nice store layout, clean and well lit. Asked one of the assistants for advice, which was readily given and accurate. A happy purchase.
10 marzo 2026
Risposta di ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff were helpful with your purchase.
Risposta di ProCook - Cannock
We're happy to hear you find great value in our long-lasting products and pricing. Thank you for your positive feedback!
Excellent service
Excellent service. The lovely lady gave me a lot of useful information and helped me to find everything I wanted
14 marzo 2026
Risposta di ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found helpful information.
Excellent products
Excellent products. Not expensive but always do the job. Throw away all your old bit and bobs of knives and get just 3 or 4 of these.
8 marzo 2026
Very helpful staff and shop is open and…
Very helpful staff and shop is open and inviting
10 marzo 2026
Risposta di ProCook - Cannock
We appreciate your positive feedback regarding our helpful staff and inviting shop; we are so happy you enjoyed your experience!
Risposta di ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff, service, and product.
Risposta di ProCook - Cannock
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Risposta di ProCook - Cannock
We appreciate your positive feedback regarding our knowledgeable advisor and lovely store; we are so happy you enjoyed them!
I love pro cook’s pots and pans,amazing…
I love pro cook’s pots and pans,amazing designs and great quality.highly recommended 🌟🌟🌟🌟🌟
3 marzo 2026
Risposta di ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you love our pots and pans and their quality!
Quick and easy to shop
3 marzo 2026
Risposta di ProCook - Cannock
We're glad you found it easy to shop. Thank you for your feedback; we appreciate it!
Fantastic Staff
Great range of products to suit different budgets. Knowledgable, helpful and friendly staff. We bought everything we needed and I was very pleasantly surprised by the overall cost.
There was a small error with our purchase but when we discovered it the issue was rectified immediately. Extremely happy with the lovely service.
2 marzo 2026
Risposta di ProCook - Cannock
We're happy to hear that you found a great range of products and that our staff were helpful! It's wonderful to know that the issue with your purchase was resolved quickly. Thank you for your positive feedback on our service.
Telephone enquiries
I telephoned first to see if the product I was after was in stock to save me a wasted and needless journey.
My husband is in a wheelchair and it takes a lot of effort in planning our shopping trip. We are not young.
The staff member found what I was enquiring about and it was ready and waiting for me to collect and pay for. Thank you
1 marzo 2026
Risposta di ProCook - Cannock
We appreciate you taking the time to share your positive experience. We're happy to hear that our team could assist you efficiently, ensuring your product was ready for a smooth pickup. It's great knowing we could save you time and effort.
Very helpfull staff
1 marzo 2026
Risposta di ProCook - Cannock
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.