First time shopping at ProCook - great selection of quality products avaliable. Both staff working there were very friendly, knowledgeable and helpful. Will definitely shop here again
L'azienda ha risposto
Sede
Cambia sedeUnit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU Pen-y-cae, Bridgend, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Helpful staff without being in your face pushy. Informative and polite. Easy to look at the products. Could easily spend a lot of money in that shop. Staff even carried our heavy items to the car fo... Leggi di più
L'azienda ha risposto
Excellent choice of cookware in a well displayed environment. Great advise given by the sales assistant who guided us through our choice of saucepans and knives. Her knowledge of the products was outs... Leggi di più
L'azienda ha risposto
Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the gua... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 45C The Derwen, McArthur Glen Designer Outlet, CF32 9SU, Pen-y-cae, Bridgend, Regno Unito
4,8
Eccellente
671 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Efficient and friendly staff
21 luglio 2026
Helpful and friendly staff when…
Helpful and friendly staff when choosing which product to buy.
16 luglio 2026
good product & good in store service
18 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very helpful and friendly service.
4 luglio 2026
Risposta di ProCook - Bridgend
We appreciate your kind words about our friendly and helpful service. It means a lot to us.
Risposta di ProCook - Bridgend
We are delighted to hear that you had such a positive experience with both our team and our offerings. Thank you for your wonderful feedback!
Risposta di ProCook - Bridgend
We are so pleased to hear that our shop assistant was very helpful during your visit. We truly appreciate your kind feedback!
So far so good
So far so good. Knives are sharp & look good. Comfortable to hold and use.
26 giugno 2026
knife set…
Bought a knife set that was displayed with a specific knife they no longer stock or sell, offered to buy it but was refused, even offered a charity donation. Disappointing!
25 giugno 2026
Risposta di ProCook - Bridgend
We truly regret that the knife you wanted was unavailable. We are reviewing our display practices to prevent future disappointment.
Great selection of products to suit all…
Great selection of products to suit all budget.
I bought three utility knives and a box of steak knives all of which are fantastic quality
21 giugno 2026
Helpful staff and good quality items…
Helpful staff and good quality items well worth the money.
23 giugno 2026
Risposta di ProCook - Bridgend
We appreciate your kind words about our staff.
I bought the wrong size knife
I bought the wrong size knife. I went back the following day and requested an exchange. The knife I needed wasn't in stock but the assistant immediately ordered it on-line for me. Delivery took place the following day. What excellent service!
14 giugno 2026
Incredible in store staff support
Incredible in store staff support. Item wasn’t in stock so we got free next day delivery and very happy with our items
13 giugno 2026
The young man who served me was very…
The young man who served me was very pleasant and chatty.
8 giugno 2026
a plethora of good choices
a plethora of good choices, well pleased with what i bought (granite effect saute pan with lid)
30 maggio 2026
Good layout through the store
Good layout through the store. Nice organisation of products. Polite staff.
2 giugno 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.