We went to ProCook to get some kitchen knives, while looking, we were approached by a member of staff. Who asked us if he could help, although we knew what knives we wanted. It was nice that he engag... Leggi di più
Sede
Cambia sedeBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Went to your Bluewater store on Friday the 23rd of October and bought a roasting tin. The gentleman that was working there made our whole experience amazing! He was so helpful, informative and very fu... Leggi di più
Wide range of choices and reasonably priced. Very happy with the Gourmet ceramic 24cm frying pan I purchased to replace an old one I had and considering getting an additional larger one too.
Friendly staff. Happy to help out as I picked up the wrong pan so did a stress free exchange. I brought the stainless steel frying pan and honestly wouldn't buy any other frying pan. No need to keep c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Regno Unito
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Le persone hanno visualizzato anche
Sharon served us in Bluewater and she…
Sharon served us in Bluewater and she was so helpful, full of knowledge and such a lovely lady.
We visited the Bluewater store on…
We visited the Bluewater store on monday
and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge was exceptional,
no hard sell just honest advice.
We would highly recommend this store and seeking out Sharon.
Helpful staff willing to check items in…
Helpful staff willing to check items in case of damage etc
My husband and I came into ProCook for…
My husband and I came into ProCook for a specific item. Sharon was there to understand and assist us.
She showed us several products and wow did she have incredible product knowledge. Explaining, demonstrating and not only how to use the products best, but also how to care for them to get the best out of them. She was honest and able to answer all of our questions.
We left over the moon with our 5 items purchased.
This was for sure the most memorable customer service experience we have had in a long time. A huge Thankyou to Sharon, she is a asset to ProCook Bluewater. We will for sure be back for future products :)
Friendly & very knowledgeable about…
Friendly & very knowledgeable about products enabling us to buy the right thing.
Great staff
As always in ProCook, the staff were very helpful and offered good knowledgeable advice
Potrebbe usare l'IA per rispondereMostra di più
friendly staff and beautiful products
friendly staff and beautiful products, 10/10, would visit again

Risposta di ProCook - Bluewater
The shop is very well laid out and easy…
The shop is very well laid out and easy to find things and the staff were very helpful

Risposta di ProCook - Bluewater
On this occasion
On this occasion, pro Cook had the pans we were looking for. The offer was attractive and we were keen to take advantage. Additional items had to be purchased as the offer threshold was not met initially, a very good marketing ploy!!

Risposta di ProCook - Bluewater
Staff were helpful in advising me on…
Staff were helpful in advising me on getting the best deal for the saucepans I bought. Plus the 20% off because it was bankholiday.

Risposta di ProCook - Bluewater
Lovely Young lady (lexis) was extremely…
Lovely Young lady (lexis) was extremely helpful, knowledgeable and polite.

Risposta di ProCook - Bluewater
Helpful and knowledgable staff member
Helpful and knowledgable staff member. We were very pleased with our purchase and the help we were given. Thank you

Risposta di ProCook - Bluewater
Bought the tri-ply stainless steel pan…
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had in mind which wasn’t suitable for our type of cooking and hob. The pan itself and a solid quality unit which also looks great!

Risposta di ProCook - Bluewater
Had exactly what I wanted at reasonable…
Had exactly what I wanted at reasonable price

Risposta di ProCook - Bluewater
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