Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... Leggi di più
Sede
Cambia sede4-5 Quiet Street, BA1 2JS BATH, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... Leggi di più
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... Leggi di più
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
4-5 Quiet Street, BA1 2JS, BATH, Regno Unito
4,9
Eccellente
986 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di ProCook - Bath
We appreciate you sharing that our shop layout was lovely and our staff were friendly!
Friendly helpful staff.
2 aprile 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Super Reliable
The team is always super helpful and knowledgeable. Loads to choose from and always a solution to my needs.
1 aprile 2026
Total professional store
The staff were very friendly and helpful. They had great knowledge of the ranges they stocked and also tips on after care. The store was very clean, tidy and displayed items were clean and well presented
28 marzo 2026
Very helpful staff and a good range of…
Very helpful staff and a good range of products
30 marzo 2026
Risposta di ProCook - Bath
We appreciate you letting us know our staff was helpful and that we have a good range of products!
Your staff were very friendly and…
Your staff were very friendly and helpful.
I was given good advice and even though a product wasn’t available,(electric lemon squeezer)suggestions were given as to where I might look(successfully)! So thank you!
All the products I bought are excellent. I have never been in one of your shops previously.
24 marzo 2026
Risposta di ProCook - Bath
We're happy to hear that our team was friendly and helpful during your first visit! We appreciate that you received good advice and suggestions for the lemon squeezer. We're glad you are enjoying your purchases.
Friendly and efficient staff
Friendly and efficient staff, both floor and counter staff.
29 marzo 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our friendly and efficient staff.
I actually returned my purchase
I actually returned my purchase, not because of product quality, but because this was an impulse purchase that I immediately realised was not the right decision for me. I was impressed with the friendly way in which the return was handled.
29 marzo 2026
Risposta di ProCook - Bath
We appreciate your positive feedback regarding our great products and great prices; we are so happy!
Finding things we wanted to purchase.
Finding things we wanted to purchase.
Pleasant staff .
24 marzo 2026
The goods and very helpful staff
24 marzo 2026
very helpful staff
22 marzo 2026
The lady who served me was very helpful…
The lady who served me was very helpful & extremely pleasant. Well done.
22 marzo 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff pleasant and helpful.
The sales assistant helped me find the…
The sales assistant helped me find the right product which was exactly what j was looking for. It was not an item I had expected to find so easily so I was very pleased.
22 marzo 2026
Risposta di ProCook - Bath
We're happy to hear that our sales assistant helped you find exactly what you were looking for so easily. We appreciate you taking the time to leave us this great review!
Excellent service from the member of…
Excellent service from the member of staff who explained the range of coffee grinders
21 marzo 2026
Risposta di ProCook - Bath
We're happy to hear that you received excellent service and that our staff explained the coffee grinders well. We appreciate your positive feedback!
Good friendly service
Good friendly service most helpful and gave good advice I would recommend the shop
19 marzo 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service friendly and helpful.
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our salesperson and pan set.
Fauly product, emails ignored.
I visited the Bath store on 27th of February and purchased a coffee bean grinder. I went to use it on the 3rd of March and noticed a part was missing, making the grinder useless. I emailed ProCook with details of my purchase and a picture of the faulty grinder. No response.
I emailed again on the 13th of March, copying my original email and transaction details and asking 'Why have you ignored my email' No response.
So they have my money and I have a useless coffee grinder. Amazon for me from now on.
27 febbraio 2026
Non scritta su invito
Risposta di ProCook - Bath
Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.
Really helpful guidance given.
Really helpful guidance on best use of product.
He took his time and explained fully how to properly use the whetstone to sharpen my blunt knives.
Bought the product, followed advice at home, and it worked!😃
9 marzo 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.