I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Leggi di più
Sede
Cambia sede4-5 Quiet Street, BA1 2JS BATH, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Leggi di più
L'azienda ha risposto
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Leggi di più
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
4-5 Quiet Street, BA1 2JS, BATH, Regno Unito
4,9
Eccellente
930 recensioni
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Le persone hanno visualizzato anche
Very nice shop
Very nice shop, good range of choice, very helpful and friendly staff. The home range is really nice and doesn’t cost the earth. Overall very satisfied. Thank you.
30 aprile 2026
We went to buy new kitchen knives
We went to buy new kitchen knives. The service was outstanding. Luna had excellent product knowledge and talked us through all options and costings. We received clear after care instructions and an opportunity to register our product guarantee in store. Overall a very positive experience. Thank you.
29 aprile 2026
excellent advice and service from very…
excellent advice and service from very friendly staff
25 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Staff very friendly and helpful
Staff very friendly and helpful. Explaining the difference between products. No pressure to buy.
28 aprile 2026
Risposta di ProCook - Bath
We're happy to hear that our staff was friendly and helpful while explaining the products. We appreciate that you felt no pressure to buy, and thank you for your feedback.
We were very well advised in the shop…
We were very well advised in the shop and bought a great pot. Very pleased!
24 aprile 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were well-advised and pleased with your purchase.
Staff have good product knowledge
Quick and easy visit to the store. Assistant took me to what I was looking for in store. Explained the scales and did a demo. Really helpful.
27 aprile 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that the assistant was helpful and explained the scales with a demo.
Great service
27 aprile 2026
Risposta di ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Store extremely neat and well laid out
Store extremely neat and well laid out. Staff very knowledgeable and friendly although a little over powering. Felt a little under pressure to purchase
25 aprile 2026
Risposta di ProCook - Bath
We're happy to hear that you found our store well-organized and our staff knowledgeable. We'll address the pressure you felt to make a purchase. Thanks for your feedback.
Very helpful lady when deciding on what…
Very helpful lady when deciding on what knives to buy for my daughter.
Lots of advice too.
23 aprile 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and gave lots of advice.
Risposta di ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great choice of products
Great choice of products, well displayed. Good, cheerful service too.
21 aprile 2026
staff were excellent
staff were excellent, customer service and interaction could not have been better.
we got exactly what we needed and at a perfectly reasonable price.
great stuff 👍🏻😊
16 aprile 2026
Risposta di ProCook - Bath
We appreciate you taking the time to share your experience! We're so happy to hear that you received excellent customer service and found what you needed at a reasonable price.
ProCook Bath
I always enjoy browsing in ProCook, Bath. They have lots of excellent products on display. Staff are knowledgeable, polite and helpful.
16 aprile 2026
Risposta di ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoy browsing in our Bath store and that you find our staff helpful.
They had we we wanted!
18 aprile 2026
Really nice and useful kitchenware
Really nice and useful kitchenware, designed well, aesthetically pleasing and a really good price. Staff in the Bath store are also lovely.
18 aprile 2026
Friendly staff and a warm welcome
Friendly staff and a warm welcome. Lots of quality kitchenware to see. I will visit again.
13 aprile 2026
My local ProCook is in Bath
My local ProCook is in Bath, and I have always found the staff to be helpful and friendly. A great range of quality cookware to.
16 aprile 2026
The customer service assistants were…
The customer service assistants were knowledgeable and helpful.
16 aprile 2026
Very courteous and informative service
Very courteous and informative service. I was helped source the item I wanted and the details were discussed with me .
14 aprile 2026
Great choice and helpful staff
13 aprile 2026
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