ProCook - Basingstoke Recensioni 

467
TrustScore 5 su 5

4,8

52 Festival Place, RG21 7BF Basingstoke, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the op... Leggi di più

Valutata 5 stelle su 5

I was unable to find one item I was looking for so asked at the cash desk and one of the assistants went and found it for me.

Valutata 5 stelle su 5

We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Love the products, have always found them well made & very well priced. staff were attentive & knowledgeable


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • 52 Festival Place, RG21 7BF, Basingstoke, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

467 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(467)

25.656 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Service

We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and directed us to the best quality/value. Did not try and up sell something that was clearly over and above what we actually wanted.

There was an offer on and he made sure we got best value, in this case buying a smaller knife set and separate knives separately.

Very happy with our purchase and felt we had great service.

22 marzo 2026
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Risposta di ProCook - Basingstoke

We appreciate your positive feedback! We're so happy to hear that our sales assistant was knowledgeable and provided great service, ensuring you got the best value for your new kitchen knives.

Valutata 4 stelle su 5

Rechargeable Salt/Pepper mills

I bought 2 Rechargeable Salt/Pepper mills and so far are very happy with them. They look very nice and work well. The only thing I would change would be to put the buttons a little further down as I tend to press accidentally them when picking up the mills. I would have given 5 stars but the shop assistant said there was only Black or Silver. But..when i saw the green colour she said she did not recommend those because they were an awful colour.... but... i love the green colour and bought those. I felt I should have been told about all options regardless of assistants personal view. But product is good.

14 marzo 2026
Valutata 4 stelle su 5

Great service and product quality

Service was good and bedside manner as well. Purchase (kitchen knife) was brilliant too.

11 marzo 2026
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Risposta di ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service and your purchase.

Valutata 5 stelle su 5

Frying pan

There was a lovely you assistance who, spent a lot of time with me choosing the correct item that I needed.
I finally got what I wanted and it was at a reasonable price. So very pleased.

25 febbraio 2026
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Risposta di ProCook - Basingstoke

We're happy to hear that our assistance in choosing the correct item was helpful! We appreciate that you are pleased with your purchase and its reasonable price.

Valutata 5 stelle su 5

Staff member knew product quality…

Staff member knew product quality comparisons

28 febbraio 2026
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Risposta di ProCook - Basingstoke

We appreciate your positive feedback; we are so happy our staff member knew product quality comparisons and that you enjoyed your experience!

Valutata 5 stelle su 5

5 star

5 star, due to good products and the friendly and helpful staff at the Basingstoke store.

27 febbraio 2026
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Risposta di ProCook - Basingstoke

We're happy to hear about your five-star experience! We appreciate your positive feedback regarding our good products and the friendly staff at the store.

Valutata 5 stelle su 5

Very good service staff very helpful…

Very good service staff very helpful and polite store very clean and tidy

23 febbraio 2026
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Risposta di ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and polite and liked our store.

Valutata 5 stelle su 5

The staff were friendly and helpful…

The staff were friendly and helpful without being pushy.

10 febbraio 2026
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Risposta di ProCook - Basingstoke

We appreciate you letting us know our staff was friendly and helpful without being pushy! We are so happy to hear it. Thank you.

Valutata 5 stelle su 5

Lovely shop

Lovely shop, good merchandise. New frying pan made pancake day a doddle

13 febbraio 2026
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Risposta di ProCook - Basingstoke

We appreciate your positive feedback! We're so glad to hear that you enjoyed our shop and merchandise, especially the new frying pan.

Valutata 5 stelle su 5

Great shopping experience

Great shopping experience. The staff were very friendly and more helpful than I have come to expect in shops these days. They knew their products, prices and discounts and offered helpful advice. They even looked after our heavy purchase so we didn't have to carry it with around other shops. Great Service.

9 febbraio 2026
Logo di ProCook - Basingstoke

Risposta di ProCook - Basingstoke

We're happy to hear you had a great shopping experience! It's wonderful to know our team was friendly and helpful, offering knowledgeable advice and assistance with your purchase. We appreciate your feedback.

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