Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the op... Leggi di più
Sede
Cambia sede52 Festival Place, RG21 7BF Basingstoke, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was unable to find one item I was looking for so asked at the cash desk and one of the assistants went and found it for me.
We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... Leggi di più
L'azienda ha risposto
Love the products, have always found them well made & very well priced. staff were attentive & knowledgeable
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
52 Festival Place, RG21 7BF, Basingstoke, Regno Unito
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Le persone hanno visualizzato anche
Great Service
We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and directed us to the best quality/value. Did not try and up sell something that was clearly over and above what we actually wanted.
There was an offer on and he made sure we got best value, in this case buying a smaller knife set and separate knives separately.
Very happy with our purchase and felt we had great service.

Risposta di ProCook - Basingstoke
Rechargeable Salt/Pepper mills
I bought 2 Rechargeable Salt/Pepper mills and so far are very happy with them. They look very nice and work well. The only thing I would change would be to put the buttons a little further down as I tend to press accidentally them when picking up the mills. I would have given 5 stars but the shop assistant said there was only Black or Silver. But..when i saw the green colour she said she did not recommend those because they were an awful colour.... but... i love the green colour and bought those. I felt I should have been told about all options regardless of assistants personal view. But product is good.
Good quality of stainless steel…
Good quality of stainless steel appliances for affordable prices.
Great service and product quality
Service was good and bedside manner as well. Purchase (kitchen knife) was brilliant too.

Risposta di ProCook - Basingstoke
Staff are very accommodating and…
Staff are very accommodating and patience in explaining their products
Very helpful staff member
Very helpful staff member, unfortunately I’m not very happy with the product I purchased.
Frying pan
There was a lovely you assistance who, spent a lot of time with me choosing the correct item that I needed.
I finally got what I wanted and it was at a reasonable price. So very pleased.

Risposta di ProCook - Basingstoke

Risposta di ProCook - Basingstoke
5 star
5 star, due to good products and the friendly and helpful staff at the Basingstoke store.

Risposta di ProCook - Basingstoke

Risposta di ProCook - Basingstoke
Very good service staff very helpful…
Very good service staff very helpful and polite store very clean and tidy

Risposta di ProCook - Basingstoke
The staff were friendly and helpful…
The staff were friendly and helpful without being pushy.

Risposta di ProCook - Basingstoke

Risposta di ProCook - Basingstoke

Risposta di ProCook - Basingstoke
Great shopping experience
Great shopping experience. The staff were very friendly and more helpful than I have come to expect in shops these days. They knew their products, prices and discounts and offered helpful advice. They even looked after our heavy purchase so we didn't have to carry it with around other shops. Great Service.

Risposta di ProCook - Basingstoke
Excellent shop with excellent quality…
Excellent shop with excellent quality stock.
Friendly and informed staff.
One of the only shops in Basingstoke town centre that sells anything worthwhile
It's a great place to buy quality kitchenware.
I think one member of staff was in training, but she was charming and efficient. The item I purchased is at least as solid as Stonehenge.
Helpful and informative staff.
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