At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brou... Leggi di più
Sede
Cambia sedeUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy cu... Leggi di più
L'azienda ha risposto
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Leggi di più
L'azienda ha risposto
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Regno Unito
- 01233 624126
4,8
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Great service!
27 giugno 2026
Very good experience
Excellent looking small appliances at a decent price.
Pro cook products are underrated IMO. I've had some saucepans for decades.
Staff at the shop were helpful, attentive and efficient.
26 giugno 2026
Excellent product and service
25 giugno 2026
Really knowledgeable staff
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed.
There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwasher safe. The member of staff who advised us knew SO much detail about all the ranges! I was completely taken aback. He helped us narrow our decision and created a blended package out of two different ranges so that we had a mix of aluminium and non stick. He really went above and beyond! Well done Ashford 👏🌟🌈
20 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Pro Cook Ashfordford are always very…
The staff in Ashford are always very helpful & friendly. My go to store for anything kitchen related
19 giugno 2026
Risposta di ProCook - Ashford
We're so glad our team is always helpful and friendly, making us your go-to store. Thank you for your wonderful feedback!
Very helpful and knowledgeable.
16 giugno 2026
Risposta di ProCook - Ashford
We appreciate your kind words.
Great products
I buy most of my kitchen tools here because the prices are reasonable and the quality is good. The staff are also very helpful. If you explain what you need a product for, they’ll give honest advice and might even suggest a better option if your original choice isn’t the best fit.
13 giugno 2026
Risposta di ProCook - Ashford
We're so pleased you find our prices reasonable and our quality good! It's wonderful to hear our staff provide helpful and honest advice. Thank you for your positive feedback!
Staff excellent and gave clear advice…
Staff excellent and gave clear advice on which frying pan
30 maggio 2026
Risposta di ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy our staff gave clear advice.
Hello
Hello, pro cook do it again!
Couldn’t be better. No questions just friendly conversation and refund for bread tin.
Great company
Thanks
In
8 giugno 2026
Pro Cook professional knife
Pro Cook professional knife, great product and fair price. Customer service was excellent and the young man showed me how to sharpen the knife properly with a stone set and pro cook knife holder to keep it at the correct angle for German steel.
9 giugno 2026
perfect set, Blemished handles tho …
We found the perfect set that we was looking for unfortunately the only set left was the display set, the customer advisor told us it had only been used for show but had blemished, my partner still wanted them when asked if was a small discount for this was told nothing could be done about it
1 giugno 2026
Excellent advice and service from staff…
Excellent advice and service from staff member
5 giugno 2026
Risposta di ProCook - Ashford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent range of products at…
Excellent range of products at affordable prices and very helpful staff!
20 maggio 2026
Risposta di ProCook - Ashford
We're glad you enjoyed our product range, prices, and helpful staff! Thank you for your feedback.
Excellent staff
22 maggio 2026
We visited earlier and decided to pick…
We visited earlier and decided to pick up two pans later, the service was quick and efficient, so we can't fault the service in any way.
15 maggio 2026
Risposta di ProCook - Ashford
We are so glad to hear you had a quick and efficient experience with us. Thank you for your wonderful feedback!
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