PRO'S These boxes are great perfect for the items I sell. Priory are my 1st choice for packaging as I can rely on the quality every time . Fast delivery CON'S Unfortunately I can't say the same for the delivery couriers/company that Priory use, they don't know the difference between a House & a Bungalow!!! They left my delivery on the back step of an empty HOUSE!!
Risposta di Priory Direct
Thank you for your 5* Product Review.
I’m really sorry to hear about the couriers letting us both down, this is certainly not the level of service we expect from our delivery couriers, and I completely understand your frustration.
Your delivery address clearly states that the property is a bungalow, not a house, so the driver should have followed the address details provided.
Leaving your delivery at the back of an house is clearly not acceptable. I will raise this with DPD so they can investigate what happened and ensure the driver is aware of the correct delivery address and instructions
Priory Direct Customer Service Team