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Preen & Clean Recensioni 

2892
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

What a fantastic company, they did our windows for the first time today and service was superb, and thank you too dale who actually did the work

L'azienda ha risposto

Valutata 5 stelle su 5

From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cory was quick and efficient, he just got on with the job with no interruption to my day. The windows and door looked amazing when he finished and the booking and payment was so easy with a fabulous w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di pulizia finestre
  2. anche in
  3. Servizi di pulizia per la casa
  4. Servizio di pulizia grondaie
  5. Servizio di pulizie

Informazioni su Preen & Clean

Scritti dall'azienda

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Scritti dall'azienda

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Informazioni di contatto

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

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4,6

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555 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Window clean

Got my first window clean was amazing 🥰

22 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Chelsea, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 4 stelle su 5

Luke was very friendly and…

Luke was very friendly and professional. I would appreciate if the Sils can be done properly as well. I would recommend and reuse services.

8 luglio 2026
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Risposta di Preen & Clean

Hi Farah, thank you for your feedback. We’re really pleased to hear that Luke was friendly and professional during your clean.

We’re sorry to hear the sills weren’t completed to the standard you expected. We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right.

We’ve passed your name over to our customer service team so they can look into this and help resolve the issue. If your account is registered under a different name, please get in touch with our team so we can locate your details and assist further.

Kind regards, Preen & Clean

Valutata 5 stelle su 5

First Clean Done

Since moving into my new home, never had our windows cleaned. Based on people reviews / price we decided to give the company a go. I had my first clean done, and was very happy with the result. The guy who came round was very professional. Would recommend to use.

17 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Nabeela, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Easy and convenient

Easy and convenient, will be using again

20 luglio 2026
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Risposta di Preen & Clean

Hi Emily, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 3 stelle su 5

Disappointing

I was expecting a really good experience from Preen and Clean after all the stunning reviews but I’m afraid it hasn’t been great. I’ve had 4 cleans. The first clean was pretty good and communication channels reasonably efficient but trying to reorganise a visit with only a days notice last week was a nightmare. Recent cleans have left spider webs in some window corners and vertical lines of water spots on my windows. No response to email , WhatsApp not seen or responded to, telephone goes straight to answer machine though I did get a response to my phone message but too late to reorganise. Despite having managed to cancel my contract out of sheer frustration and request that the visit be cancelled, the agent still turned up to clean when I was on holiday and only half the number of windows to my house were accessible. Too much stress!

17 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Gillian, We’re really sorry to hear that your experience didn’t meet expectations, especially after a positive first clean. That’s certainly not the standard we aim to deliver.

Looking into your account, we can see that two of your cleans were rescheduled, one due to access issues on the street and another due to a technician falling ill. Unfortunately, these situations are sometimes out of our control, but both cleans were successfully rearranged and completed, and we weren’t made aware of any issues with those cleans at the time.

We’re also sorry to hear about the difficulty you experienced when trying to get in touch. While our lines can be busy during the day, we do always return calls and we can see we attempted to call you back and requested further details via message, but didn’t receive a response.

In terms of the cleaning itself, we didn’t receive any reports regarding spider webs or spotting, and we would always encourage customers to let us know straight away so we can address any concerns promptly.

We sincerely apologise that the cancellation wasn’t processed correctly and that a technician attended while you were away, we understand how frustrating that must have been, and this should not have happened.

We’re really sorry things ended this way, but we would be more than happy to look into everything again and put things right if you’d consider giving us another chance. We wish you all the best for the future! Kind Regards, Preen & Clean

Valutata 5 stelle su 5

Excellent job

Excellent job, sparkling windows and frames/sills. Great communications. So easy and efficient. A+++

20 luglio 2026
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Risposta di Preen & Clean

Hi Lisa, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

I found these guys to be very…

I found these guys to be very professional and as promised all windows plus front and back door cleaned to a high standard and no streaks.I have a lot of window and found the price more than competitive and will continue to use this service going forward

Many thanks

20 luglio 2026
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Risposta di Preen & Clean

Hi Mark, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 4 stelle su 5

The guy was here first thing in the…

The guy was here first thing in the morning which was great because I didn't have to stay in the house all day he was kind, courteous and very well mannered.
Although there was a couple of smears on the windows afterwards which can be expected he did an amazing job thanks once again.

20 luglio 2026
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Risposta di Preen & Clean

Hi Paul, Thank you for your review, your feedback is greatly appreciated. We're sorry if you we unhappy with your clean In some cases, it can take 2–3 visits to fully remove any residue left behind from previous soaps and chemicals before achieving a completely streak-free finish. We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Really friendly young man came to clean…

Really friendly young man came to clean the windows. He worked really hard and it was a very hot day. The windows looked fantastic when he had finished. I will definitely be getting them to come again on a regular basis. Excellent service and an excellent company. I will be informing all my neighbours.

19 luglio 2026
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Risposta di Preen & Clean

Hi Mrs Whyley Skellum, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 1 stelle su 5

They are very streaky so you will need…

They are very streaky so you will need to come back and re do them again I’m afraid. Thanks

19 luglio 2026
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Risposta di Preen & Clean

Hi Lisa, We’re sorry to hear this, that’s not the standard we aim to deliver.

We’ve passed your details to our customer service team so they can look into this and arrange a free re-clean if needed. In some cases, especially on first or second cleans, it can take 2–3 visits to fully remove any residue left behind from previous soaps and chemicals before achieving a completely streak-free finish.

We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right.

If your account may be under a different name, please contact us on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com, and we’ll get this sorted for you as soon as possible. Kind Regards, Preen & Clean

Valutata 5 stelle su 5

Very impressed

Very impressed, communication good, efficient, polite, excellent value for money, would highly recommend, will use on a monthly basis

18 luglio 2026
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Risposta di Preen & Clean

Hi Mrs Benson, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Very good

Very good, and will recommend you to anyone

18 luglio 2026
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Risposta di Preen & Clean

Hi Shirl, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Preen and clean are amazing

Preen and clean are amazing, they respond to emails very quickly and take care of your property. I was very impressed with the first clean. Well done guys keep up this amazing work

17 luglio 2026
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Risposta di Preen & Clean

Hi Wendy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Professional

Professional , quality service & brilliant 1st clean from Brian. Great communication & easy to navigate account & make payments.

Highly recommend.

17 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Janet, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Excellent

Excellent. Very friendly . Good clean. Thank you

17 luglio 2026
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Risposta di Preen & Clean

Hi Margaret, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

I had my first windows clean yesterday…

I had my first windows clean yesterday with Brian, he introduced himself and explained to me that with the first clean I might gets streaks/spots but it only happens because of what may have been used on the windows by the last window cleaner I had…and also with how long my windows haven’t been cleaned for.
I had a window cleaner before who used a ladder…I noticed he wasn’t cleaning my windows properly and sometimes would miss my small side windows out but still taking the same amount of money for all my windows and he broke the glass on my floodlight with his ladder so I sacked him….🐰😠 i got another window cleaner which I had to sack again because he broke a part of my small wooden fence with his rubber pipe and then he marked my car without saying anything and only used cold water on my windows which he didn’t take 2 mins to clean and my windows wasn’t that clean after….not a very happy Bunny🐰😠 so I’ve gone with preen & clean and I am delighted with the first clean by Brian he was very polite and respected my property and like I said explained what would happen with my first clean and if I wasn’t satisfied that if I ring them they would come back and do them again of course free of charge…he even did my front and back doors and to use hot water which is much better then cold makes a big difference, you get what you pay for…..the other two window cleaners I had before wasn’t doing a good job for what I was paying and no respect for my property!!

Ps:- Nearly forgot to mention you have a choice of how you pay preen & clean either by “Cash - Debit - Bank transfer - Phone.

Thank you preen & clean and especially “Brian” see you next time, keep up the good work…so far one Happy Bunny lady🐰😊

I recommend Preen & Clean give them a try!

16 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Susan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 4 stelle su 5

Window cleaner

Would have given 5 stars but the date kept changing for our 1st clean,but once he was here couldn’t fault the service ,hopefully they will return every 4 weeks as requested.Paid cash direct to the guy on the day which I prefer to do .

14 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Mrs Parr, Thank you for your feedback, we really appreciate it, and we’re glad to hear you were happy with the clean once we arrived!

We completely understand how frustrating it can be when dates change. While this can occasionally happen due to factors outside of our control such as sickness, traffic or other unexpected delays, we always aim to keep our customers informed and updated if any changes are needed.

For ongoing visits, we aim to complete 4-weekly cleans within a 28-day cycle (and 8-weekly within 56 days). Sometimes we may arrive a few days either side to allow flexibility with scheduling around holidays, breakdowns and busy periods.

If we’re ever more than a week later than expected and you’re concerned we may have missed you, please don’t hesitate to contact us and our team will be happy to update you.

Thanks again for your patience and for choosing Preen & Clean, we look forward to keeping your windows sparkling!

Kind Regards, Preen & Clean

Valutata 5 stelle su 5

First Class First Clean!

First clean today. Really impressed with the service and especially Brian. Nice guy and actually took pride in his work. The big difference is that he cleaned the frames too which makes all the difference. Thanks again. Would highly recommend Brian and Preen and Clean. Their portal is easy to use and really informative. 😁

17 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Zoe, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 1 stelle su 5

Poor

I have had windows cleaned 3 times in total by this company, once initially followed by a reclean and once yesterday. The "cleaned" windows look worse than before the visit on all three occasions. The water is not removed or dried so there are water marks left behind. It doesn't matter how many recleans you offer if the method is not fit for purpose. I have now cancelled my agreement. I cannot understand all the rave reviews, I can only assume people have low standards. Very disappointing.

16 luglio 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Teresa, we’re sorry to hear you feel this way and that the service hasn’t met your expectations.

We appreciate you giving us the opportunity to revisit the windows, and we’re disappointed that you still weren’t happy with the result. We use a purified hot water system, which is a widely used professional window cleaning method that does not involve manually drying the glass. The purified water is designed to dry naturally without leaving marks when used correctly.

That said, we understand that every property and every window can be different. Previous products, soaps, chemical residues, hard water deposits, and existing build-up can sometimes affect the finish, and in some cases it can take multiple cleans for the glass to fully recover.

We’ve passed your feedback on to our customer service team so we can review the visits and the outcome. We’re always happy to investigate concerns where a customer feels the service hasn’t been delivered to the expected standard.

Thank you for taking the time to share your feedback.

Kind Regards, Preen & Clean

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