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Valutata 5 stelle su 5

I was very lucky to find Dave a few years ago, and ever since he’s been my go-to expert whenever I have any tech problems. He’s always quick as a flash to respond, whether by message or telephone, and... Leggi di più

Valutata 5 stelle su 5

Dave has been a godsend in helping me to understand and utilise a new email system, choose how to manage my sensitive online documents, and in building a website for my business. He has been very help... Leggi di più

Valutata 5 stelle su 5

Would recommend planb IT to anyone. Dave really takes the time to get to know our individual business needs and has been incredibly helpful with updating our IT systems and bringing us into the 21st c... Leggi di più

Valutata 5 stelle su 5

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di consulenza per l'IT e le imprese
  2. Consulente informatico

Informazioni su planb IT Services

Scritti dall'azienda

planb was founded by Dave Kitson in 2006 originally called aktconsultancy services, Dave a long time resident of Lancaster and well known, and respected, in the local area for IT services felt there was a need for cost effective IT to small businesses in Lancaster.

planb is built on a simple business ethic of cost effective solutions, transparency, trust and value. We appreciate our customers and always try to go the extra mile to look after them. For this reason we have a select exclusive customer base we steadily maintain, some of which we have for years.

Our core services concentrate on backup and disaster recovery solutions, IT support and advice, our systems are tried and tested. There are others like planb but they will never be planb.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

39 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(39)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend Planb IT

Highly recommend Planb IT. Friendly, polite and very efficient. Dave has supplied IT technical support and computer installations both through self employment and via previous employment for over a decade to the company I worked for.

8 aprile 2022
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Thank you for the great review

Valutata 5 stelle su 5

Excellent service

We are a local company and have known Dave for many years. With his quick response, friendly and reliable service to resolve any IT issues we've had over the years, we definitely recommend planb.
Thanks Dave :)

7 aprile 2022
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Thanks for the great review and for your business

Valutata 5 stelle su 5

Great Company

Very knowledgeable, friendly and has a great response time. Dave explains things in terms we understand to help us in the future. All round great service.

6 aprile 2022
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Thanks Louise =)

Valutata 5 stelle su 5

planb - A highly professional team.

planb have not just been there for repair work, but always quick to respond with advice and guidance - Dave is very professional in his approach to the work ethic. He knows how to interract in that immediate and helpful manner with the customer. Strongly recommended.

6 aprile 2022
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Thanks Larry glad i can help

Valutata 5 stelle su 5

It makes a huge difference to small…

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats how it is with Planb-it. Speed, efficiency and attention to detail ...always, thanks Dave at Planb-it .

5 aprile 2022
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Its the least i can do Neurodropin does amazing work for the community! keep up the great work

Valutata 5 stelle su 5

Dave was amazing

Dave was amazing, personal tailored service, cannot recommend highly enough, fast and efficient, highly recommended, will call upon him again if required, many thanks for your excellent service

5 aprile 2022
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Thanks Chris glad to help

Valutata 5 stelle su 5

Virus / Hacking issue fixed.

I was hacked and a large sum of money was taken out of my account and my Laptop corrupted.
I turned to planb IT Services who explained the issue, showed how it happened so I knew what was going on and best of all fixed the issue and cleared all nasty links etc.. on laptop.
The service was fast, efficient and friendly. The information wasn't given over all "tech-like" and I was able to understand what had happened and how to avoid. With the information given I was able to converse with the bank and got the money back.
Very pleased with service and would recommend to anyone, anytime.
Many Thanks planb

5 aprile 2022
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I'm glad I could help sadly there's a lot of nasty people out there that will take advantage. Be vigilant

Valutata 5 stelle su 5

Friendly and prompt service.

Friendly and prompt service.
Would recommend to anyone.

5 aprile 2022
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Thanks for your great review of our services and we look forward to helping you further

Valutata 5 stelle su 5

Highly recommended

Sourced new laptop in record time, excellent service. Highly recommended.

5 aprile 2022
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Thanks Mark hope the laptops doing well 👍

Valutata 5 stelle su 5

Fantastic local business!

Fantastic local business, they really care about individual clients and are a reliable service when tech disaster strikes!

5 aprile 2022
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Thanks Nicole for the ace review

Valutata 5 stelle su 5

Highly recommend

Bought a laptop off Dave. Good value and great service with superb aftersales back up.
Would highly recommend.

5 aprile 2022
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Hi Robert hope you're all well 😀

Valutata 5 stelle su 5

Always really happy to help and advise…

Always really happy to help and advise . Had various work done by Dave and he is really knowledgeable helpful and inexpensive. Definitely recommend!

5 aprile 2022
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Hi Kelly thanks for the great review hope you're all keeping safe and well

Valutata 5 stelle su 5

Would highly recommend

I have used PlanB for several jobs over the past few years including building a bespoke PC and updating a laptop that I didn’t think was salvageable. Dave provides a quick and efficient service for a very competitive price. He is friendly and patient, even when explaining things in easy terms for those of us who are not so technically minded!!

5 aprile 2022
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Hi Rachel thanks for the great review hope Liams 3D printing is going well

Valutata 5 stelle su 5

Excellent Customer service- Plan B

Plan B/ Dave have done many jobs for us, from security cameras, PC problems, to mobile phones and kids devices! Quick service, great prices and excellent customer care. Highly recommended you try Dave first if you have a tech problem.

5 aprile 2022
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Thanks for the great review Sandra hope all the Apple devices are still working strong

Valutata 5 stelle su 5

PlanB more like Plan A

This is the second time I have used PlanB to set up a new pc build. Dave was happy to provide advice and also took the build to test and boot up/add drivers. He even offered after service advice and aid when a boot issue occurred. Great service and brilliant contact. Would recommend to anyone who needs help or advice with their I.T issues.

5 aprile 2022
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Thanks for the great review Gareth and glad I could help with Oscars computer

Valutata 5 stelle su 5

I have used IT services in the past and…

I have used IT services in the past and found sometimes people can make things overly complicated and inaccessible. So I was delighted to experience a more friendly and 'human' service here.
I first used PlanB at the start of lockdown - my computer needed some serious updating to cope with the sudden influx of zoom calls and online work - and Dave upgraded my computer, collecting it from my home and dropping it off again to make life easier. He also gave me loads of really useful advice about other tech related things I needed to sort out and helped me to find suitable items without trying to sell me things I didn't need.

I found Dave to be very friendly, helpful and trustworthy and I wouldn't hesitate to recommend him to others - I certainly won't go anywhere else for my IT needs now. :)

5 aprile 2022
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Hope the co.outers still going strong I look forward yo upgrading your machine to Windows 11 soon 😊

Valutata 5 stelle su 5

A ⭐️ service

A ⭐️ service. Built me a gaming PC to great spec. Would highly recommend.

5 aprile 2022
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Thanks for the review Dale hope you and the family are keeping well

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