Piglet's Pantry Recensioni 

1021
•
TrustScore 3.5 su 5

3,7

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Valutata 4 stelle su 5

All the food was v v fresh and delicious and tasty to eat. The lemon drizzle cake is to die for. My afternoon tea box didnt arrive until 5.30 which was disappointing. If you want your tea served... Leggi di più

Valutata 1 stelle su 5

Tried to order an afternoon tea for my parents several times as they received a voucher. It would not go through. Could not find any contact details to get support. The voucher was for £40 and the aft... Leggi di più

Valutata 5 stelle su 5

won a red letter day afternoon tea in a raffle organised by Shepherds Port BAR for NARS . decided to have one to home that we could enjoy on a weekend away. the 1st delivery failed from DPD. the cus... Leggi di più

Valutata 5 stelle su 5

Ordered afternoon tea for 2 delivery using Buyagift voucher.Such an easy process from start to finish with excellent communication from Piglet's Pantry. Delivered via DPD on agreed date (1 hr windo... Leggi di più

Dettagli dell'azienda

  1. Panetteria
  2. anche in
  3. Fornitore di cibo e bevande (catering)
  4. Panetteria all'ingrosso
  5. Produzione di alimenti

Scritti dall'azienda

Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

1K recensioni

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3,7

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(1021)

118 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Top quality food, Birthday gift.

I received the afternoon tea box as a birthday gift,it arrived when stated so excellent delivery. The box was lovely and packed perfectly,everything looked just like the photos,ice packs at the bottom kept the food fresh.The food was exceptional quality,everything was tasty and top quality.
I would highly recommend this company for a treat or a gift.
Very happy recipient.

3 settembre 2025
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Risposta di Piglet's Pantry

Thank you for your feedback! We’re delighted the afternoon tea box made such a lovely birthday gift. It’s great to hear you enjoyed the quality and presentation, we appreciate your recommendation!

Valutata 5 stelle su 5

Vegetarian afternoon tea for two

The vegetarian afternoon tea I ordered for my sister-in-law’s birthday treat was wonderful. Your service was excellent, delivery date was spot on, and the tea hamper’s contents were exquisite.

8 agosto 2025
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Risposta di Piglet's Pantry

Thank you for your review! We’re so pleased the afternoon tea made your sister-in-law’s birthday special and that you enjoyed the hamper.

Valutata 2 stelle su 5

Disappointing, let down by delivery

Was very much looking forward to my afternoon tea for 1. Firstly my chosen date wasn't achieved, which I know isn't guaranteed but still not a great start. Then the delivery person decided to leave safe in my "porch" but I don't have a porch, just a small overhang above the door. As the weather was dreadful if was effectively left outside. Also didn't follow "this way up" instructions so the box was left on it's side. This meant the cool packs didn't sit under the food for quite some time before I returned home. The food inside was nice but feel it would've been better if it had stay on the cool packs not slumped on it's side. I had no option to advise of a safe place like I do with other couriers. Let down by delivery courier! Wouldn't use again on this basis.

27 agosto 2025
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Risposta di Piglet's Pantry

Thank you for your feedback. We’re really sorry the delivery experience let you down and that it impacted your afternoon tea. We’ll share your comments with DHL to help improve service. We’re glad you enjoyed the food itself, and we appreciate you taking the time to let us know.

Valutata 1 stelle su 5

Didn't get the food.

We have no idea whether the food was good or not because the delivery didn't happen. First there must have been problems with the website as some of the information put in went missing and they had to ring me to find out which delivery day I wanted. DHL had the address but not the individual flat number even though I had put that in. They had our email address and telephone number, but no one bothered to make any effort to deliver. We asked for it to be redelivered, and they put it in the system for Monday. Didn't arrive. Then Tuesday. Still didn't arrive. They have now said Thursday, but the food would be completely spoiled by then. Probably eaten by the DHL people by now.
I thought it would be a good idea to alert Piglet's Pantry but as others have said, they were very condescending and unhelpful. Originally I thought I won't be using them again if they are using DHL, but their attitude after contacting them has put me off ever using them again, which is a shame as we had previously had a good service from Piglet's Pantry.

3 settembre 2025
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Risposta di Piglet's Pantry

We’re sorry to hear about your experience. After reviewing your order, we can confirm the flat/house number was not provided on the delivery details. We send multiple confirmation emails asking customers to check this information, as couriers cannot deliver perishable items without complete addresses.
We understand your frustration, but in this case the issue was due to missing details at checkout.

Valutata 5 stelle su 5

Bought the afternoon tea for 4 as a…

Bought the afternoon tea for 4 as a birthday treat. It arrived in good time and the recipient was delighted- said there was enough food to last till the next birthday :-)

Excellent experience and product and would definitely recommend

29 agosto 2025
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Risposta di Piglet's Pantry

Thank you for your feedback! We’re delighted to hear the afternoon tea was enjoyed. We truly appreciate your recommendation and look forward to treating you again soon.

Valutata 5 stelle su 5

I had a surprise delivery of an…

I had a surprise delivery of an afternoon tea for 2. This was a thank you from a very generous relative.
It arrived in a very well insulated box with ice bags to keep the wonderful goodies really fresh. Everything supplied was exceedingly delicious. I would definitely recommend Piglets Pantry. A huge thank you to everyone involved. I would give 10 stars if could.

27 agosto 2025
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Risposta di Piglet's Pantry

Thank you for your review! We’re so pleased you enjoyed your afternoon tea and truly appreciate your kind words.

Valutata 5 stelle su 5

Gifted afternoon tea

We received our afternoon tea box as a gift and we were really impressed. Lovely cakes, fluffy scones and tasty, substantial sausage rolls and scotch eggs. In my opinion the quiches could have been cheesier but that’s minor and personal taste I guess.

22 agosto 2025
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Risposta di Piglet's Pantry

Thank you for your review! We’re delighted you enjoyed the afternoon tea, we’ll pass your feedback onto our team.

Valutata 5 stelle su 5

A very special treat

We have just enjoyed a wonderful treat with the Vegetarian Afternoon Tea. All the contents were delicious but especially the savoury ones. Everything arrived safely and in good cool condition. I would especially like to thank the ordering team as I had trouble booking it with a voucher from buyagift, which didn't work. However the lovely people at Piglets Pantry sorted everything with no fuss and were so friendly and organised. I will certainly be using you again and have told all my friends and family about the experience. Well done and thank you.

8 agosto 2025
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Risposta di Piglet's Pantry

Thank you for your feedback! We’re delighted you enjoyed the Afternoon tea, and our team will be thrilled to hear your kind words about the ordering experience. We look forward to your next order!

Valutata 2 stelle su 5

Boxed up lovey but very disappointing…

Boxed up lovey but very disappointing inside unfortunately the only delicious thing for me were the scones with jam and cream

29 luglio 2025
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Risposta di Piglet's Pantry

Thank you for your feedback. We're sorry to hear some of the items didn’t meet your expectations, but glad you enjoyed the scones. We’ll review this to improve for next time.

Valutata 5 stelle su 5

Great experience

Great experience, reliable delivery and great food

29 luglio 2025
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Risposta di Piglet's Pantry

Thanks for your review! We’re thrilled you enjoyed the food and service, we can’t wait to serve you again.

Valutata 5 stelle su 5

Excellent gift

Excellent gift. So well-presented, in lovely packaging - real attention to detail. Generous portions and, although I didn’t try them myself, recipients said the products were delicious.

29 luglio 2025
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Risposta di Piglet's Pantry

Thanks so much for your feedback! We’re delighted the recipients enjoyed the treats!

Valutata 4 stelle su 5

Picnic afternoon tea

Came at the end of the day, packed well and ready for our next day picnic, plenty of tasty food. Not sure about cold pies though

30 luglio 2025
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Risposta di Piglet's Pantry

Thank you for your review. We're glad you enjoyed the tasty food, we recommend reheating the pies for the best flavour!

Valutata 5 stelle su 5

Delicious

I have used Piglets Pantry a few times now. The products are always well packaged and very fresh. Everyone that has received a hamper have been absolutely delighted. They say the pastry and the scones are the best they have had. Would throughly recommend.

29 luglio 2025
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Risposta di Piglet's Pantry

Thank you for your continued support and wonderful recommendation! We’re thrilled to hear everyone has enjoyed the hampers.

Valutata 1 stelle su 5

Afternoon tea

For the money I paid through buyagift it was very poor value for what I received. It’s the worst afternoon tea I have ever had!

30 luglio 2025
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Risposta di Piglet's Pantry

Thank you for your feedback, we're sorry to hear you were disappointed. We always aim to offer good value and a quality experience, so it's unfortunate this fell short for you. Your comments have been noted and will be reviewed by our team.

Valutata 5 stelle su 5

Brilliant afternoon tea- I was really…

Brilliant afternoon tea- I was really impressed with the quality of the food. My dad was delighted with it and I would definitely buy again for a gift!

29 luglio 2025
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Risposta di Piglet's Pantry

Thank you for your lovely review! We're so happy your dad enjoyed the afternoon tea and appreciate your recommendation. Hope to serve you again soon!

Valutata 5 stelle su 5

Our afternoon tea was delivered when we…

Our afternoon tea was delivered when we arranged it the food was fresh and delicious the sausage rolls, were really nice as everything was I can't fault it

29 luglio 2025
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Risposta di Piglet's Pantry

Thank you for your feedback! We're delighted you enjoyed the afternoon tea. We appreciate your kind words!

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