Absolute con! I needed a passport style digital photo to apply for a local government bus pass and you can't even download your own photo. The booth suggests that the passport photo can be used for... Leggi di più
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I used a Photo-ME booth specifically to get a digital ID photo, but the entire system is an absolute joke. They give you a digital photo code, but ME Group doesn't actually provide a website whe... Leggi di più
-5. Tried 3 booths costing £30 and photos not accepted by passport office. Colour too white in WH Smith’s Orpington. Too orange in The Mall upper level Maidstone and Sainsbury’s at Locksbottom but non... Leggi di più
Went to the photo me booth on four different occasions for passport photo each set of photos rejected by passport office. Each set of photos was given the passport compliant by the photo me booth. Nev... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Photo-Me has been the market leader in photographic ID for over half a century. The iconic brand known to the British public for its unique visual identity has become synonymous with self-service photo booths. Photo-Me booths provide HMPO-verified photographic ID and seasonal fun photos to over 8 million customers a year. A network of more than 3,700 photo booths across the UK receive ongoing maintenance by our expert team of engineers.
Informazioni di contatto
Blenheim Road, KT19 9AP, Epsom, Regno Unito
- 0800 035 6600
- callcentre@Me-Group.com
- www.photo-me.co.uk
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Wasted £10.
Wasted £10.
You would think in this day and age you would be able to download a photo from their website, but no you can't.
You can only access the digital image from their partners.
Do not waste your money, no good for council websites requiring a photo for a bus pass.

Risposta di Photo-Me UK
Misleading
No digital copy.
I’m very sure it does not say “UK” passport photo. I need a digital copy so I can use it for some other documents for the same size. I got a printed photo of 4, no options for digital copy. Yes there’s a code and I can retrieve it on gov.uk, but it is 18k and not clear at all.
I chatted with customer service, got the reply said they took off the service.
Do NOT use this one. For the same price of £10, Tesco ones let you enter your email address and send you a clear copy.
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Edit:
If you apply for U.K. ones this was okay, it does provide an initial check when taking the photo.

Risposta di Photo-Me UK
No use for visas
these might work if you want a UK passport but for a visa the digital photo if you try to download what you get is less than 20kb so totally useless - don't waste your money..

Risposta di Photo-Me UK
The printed photos were ok, but no digital copy!
The printed photos were ok, but I was unable to download the digital version from anywhere. Photo-Me doesn't not provide a download service for digital copy of the picture I paid for, which is unacceptable. Passport photos are needed for more than just passports, and photo-me doesn't seem to recognize this. I had to pay for another booth service effectively, and wasted money with photo-me.
I took passport photos
I took passport photos - the right ones but when I went to download, it took me to id-pass website where the Unique Code was not accepted despite putting the correct digits!! No support out of hours, bad service and I needed to do the application urgently!!! Will be requesting for my refund and go to other places
Lucy was great it was me all along
Lucy was great it was me all along
Eyesight you see getting old 😆
Had a nice chat 👍

Risposta di Photo-Me UK
Booth quality problems but…
Although quality problems with the Photo Booth & unclear upload options for digital photo, the online Chat Help Team was very responsive, helpful and (hopefully) effective.

Risposta di Photo-Me UK
Great customer service, thanks!
Great customer service through their email address, very prompt reply and easy to follow instructions were given so I could obtain the digital copy of my ID photo, which wasn't sent to my email for some reason when taken at a PhotoMe booth. All that was needed was to start a passport renewal application, and when prompted to type in your unique digital photo code, you do that and then clicj kn the image to download it. Then you are free to cancel the application. Many thanks!

Risposta di Photo-Me UK
Excellent service fast and reliable
Excellent service fast and reliable
My passport photo accepted first attempt
Definitely will use this service again

Risposta di Photo-Me UK
Very poor quality of washing.Waste of time and money.
The washing machine did not clean my whites. Very poor quality of washing. I will not use it again. I have paid 5.5 pounds for nothing. Please avoid it.

Risposta di Photo-Me UK
It was my mistake ..I choose the wrong…
It was my mistake ..I choose the wrong option.The photo was for an Irish Passport and not a British....and as they are not interchangeable the code will not work. However, I explained my predicament to a lady Lucy on live chat and a refund will, I am assured, be on its way in due course. In the meantime, I shall now start the procedure again, and as they say in engineering terminology I shall RTFM !

Risposta di Photo-Me UK
Problem Resolved.
Thank you for your help; the website resolved our difficulty. If I may, in the interests of creating a good first impression, I would strongly advise you to get the website proof-read for typographical errors, grammar, and superfluous capitalisation: I was not inspired with confidence, so the quality of information provided was a pleasant surprise. Thanks and best wishes.

Risposta di Photo-Me UK
Digital photos for passport do not pass…
Digital photos for passport do not pass UK passport photo requirements - the file is too small.
This company is a scam and not fit for the purpose it is set up for.
Do not get your passport photos done in these booths - UK passport office will not accept them

Risposta di Photo-Me UK
my issue was dealt with quickly and the…
my issue was dealt with quickly and the refund was returned very quickly

Risposta di Photo-Me UK
The first letter of the code was lower case and fooled me.
The first letter of the code was lower case and I never caught on as all the other letters were upper case. Explained to me. Sorted.

Risposta di Photo-Me UK
1) seems quite expensive 2) didn't…
1) seems quite expensive 2) didn't recognise my email address so couldn't get digiital photos. however 3) contacted customer service who suggested a way to obtain a digital copy

Risposta di Photo-Me UK
Very satisfied with response received
Everything was straightforward and done in a timely manner. Thanks for the support

Risposta di Photo-Me UK
Had a problem with a photo booth which…
Had a problem with a photo booth which was quickly resolved.

Risposta di Photo-Me UK
Technical problems
This experience was at the booth at Welwyn Garden City train station. First the computer crashed when I was ready to pay. It took a while for the machine to reboot. I took the photo again, but the card payment didn't work. I tried 4 different cards, none worked. There were nothing wrong with the cards. Overall, I wasted almost 30 minutes there and got no photos.

Risposta di Photo-Me UK
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