Similar to other's experiences, I had an order in August 2023 and returned 2 items which I never received payment into my account for. Seems like they have gone into liquidation but their NL based off... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It's to do with refunds. I'm worried that they are in finacial difficulty. Like previous reviewers, returned 3 items in July and had no refund, no reply to emails and phone number unobtainable. Not ve... Leggi di più
Poor customer service. I've twice had to chase up refunds after a month of waiting for confirmations that never arrive. One of the main features of online shopping is ease of refund. People Tree don't... Leggi di più
L'azienda ha risposto
I really wish I had read some of these reviews before placing an order on 11th June that can't be found on the Royal Mail tracking system. Despite emailing several times I have had only one reply sayi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
26 Camden Highstreet, NE1 0JH, London, Regno Unito
- +442070428935
- people@peopletree.co.uk
- www.peopletree.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Proud wearer of People Tree clothing
Knowing that when I buy People Tree I am making a sustainable fair choice with clothes that will last the distance makes me proud.
Very nice products and excellent…
Very nice products and excellent customer service. A pleasure to shop with.
I love Peopletree's ethical principles…
I love Peopletree's ethical principles and the clothes I've bought from them. There is an odd design glitch on my most recent purchase - a dress with a button-front that gapes over the stomach when sitting because of an odd decision about the lowest button placement - but generally I find their clothes to be well made, well designed and durable. I had to call recently to chase a tardy refund but my problem was dealt with politely and efficiently.

Risposta di Peopletree
Great quality - a big recommendation
Great quality and ethics! I love this brand because it’s very easy to shop there. The service is nice and helpfully. I recommend people tree a lot!
Great for quality, style and values
I have been buying Peopletree for several years now, and have about half a dozen of their things, mostly dresses. Their clothes fit well, wear well and are a staple of my wardrobe.
Peopletree’s ethical credentials are great, but I don’t feel I have compromised on style. Their pieces are very wearable, and just a bit different which keeps me coming back.
People Tree - Good quality
I've a lot of items from People Tree. Every time there has been any kind of problem, they have solved it nicely. Very kind and excellent customer service. Good quality as well! :)
Thank you Peopletree!
I have always had a great experience with Peopletree when ordering online and visiting the sample store days. I recently purchased the Sasha trousers and they are a great fit, beautifully made and a company with a commendable ethos. Thank you Peopletree!
Good quality, style and ethics
Good quality, style and ethics. Nice organic cotton and easy to shop/help from customer service. The Hollis jacket is great and the photos didn’t show it off in my view. It' s design, fit, comfort are all just right and reminds me of my Dad’s corduroy trousers, so a nice childhood memory.
Thank you People Tree!
Excellent
Can not recommend People Tree highly enough. Beautiful clothes and accessories that you can buy guilt free as well as simple to use website.
Excellent quality fashion & ethical brand
Fantastic service, great quality, excellent fashion choices & super ethical brand. Most of my wardrobe is people tree! Five stars.
i would highly recommend people tree
i would highly recommend people tree, i was so happy with my purchases, quality material and a speedy delivery, will definitely be shopping with them again.
Lovely ethical clothes
Lovely clothes, excellent quality fabrics and manufacture, and high ethical standards. My experience of customer services both by phone and email has been friendly and efficient.
Ethical clothing but no customer ethics
Customer service is appalling. I returned an item in early December for exchange and have still not received anything back. I've emailed=no response. I've even rang customer services and left a message but no return of call 5 days later.

Risposta di Peopletree
Ethical fashion at it's best
Ethical fashion at it's best. Quality garments and amazing customer service.
Stylish
Stylish, beautiful well made clothes with a conscience. Long lasting and unique. Lots of compliments. A brand I'm proud to wear.
I received my packet days late
I received my packet days late, it contained a complettely wrong item. I have sent it back in first class post and paid extra money to do so., People tree company hasn t received it after three weeks. I find that hard to believe. Still no refund. Extremely poor customer service. Never using this company again.
Where's the fair trade for customers?
Where's the fair trade for customers?! My order never arrived although PT took the money from my account but sent no despatch email. I contacted People Tree and they sent out the order again and I did get this. Thinking it was a one-off I made a second order which did also arrive. However, neither came with despatch emails so had no idea if/when they would be arriving. I returned some items over a week ago but have received no acknowledgement or refund. This is all in the UK, a few miles from the PT office! Clothes returned to a different small retailer at the same time were acknowledged and refunded days ago.
I have shopped with this company for …
I have shopped with this company for some years.The clothes are good quality and I have had no issues with customer service.
I would recommend them for ethical fashion that has fairtrade at its very heart.
Perfect
Perfect! A great first order,it was ok! i live in France, and i received the order quickly!
Tout s'est très bien passés, commande conforme, reçue rapidement ( from UK) Produit top, pour une consommation responsable!
Support fair trade fashion!
Merci people tree, je recommande!
Definitely recommend.
Excellent quality and delivered promptly. I've had a couple of orders, 5 items all together, and they've all been perfect. The sizes are good to generous so I have had no need to buy multiple sizes.I love that you can buy beautifully designed, well fitting clothes that are ethically sourced and at a comparable price to the high street.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







