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Valutata 1 stelle su 5

Great idea for dry eyes as it makes treatment easier and more convenient than having to microwave an eye mask. However my first wand was faulty and had to be replaced and now the replacement wand has... Leggi di più

Valutata 1 stelle su 5

Just received the wand the box clearly says do not open this box until you have read the contraindications. I wrote to the company to see what the contraindications are ;who should Not use the p... Leggi di più

Valutata 5 stelle su 5

I've tried all of Peep Club's products and I'm obsessed with the whole collection!! Each product is so beautifully and thoughtfully made, with only natural, eye-friendly ingredients. The Instant Relie... Leggi di più

Valutata 5 stelle su 5

I travel a lot and peep club products have been a life saver - particularly the instant relief eye spray. The lid and lash spray is a new addition for me which I’m really enjoying having always avo... Leggi di più

3,4

Nella media

TrustScore 3.5 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,4

Tutte le recensioni

(35)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible customer service, paid but received nothing

Terrible customer service, paid for next day delivery and didn't receive my item, the order is still showing as processing. I emailed them as no phone number, only to receive an automated email saying it could take upto 5 days for a reply. Customers order next day for a specific reason, if no one's around to answer a query for anything upto 5 days then next day delivery shouldn't be available. So disappointed as this was recommended by my optician. Left messages on various social media platforms and still no response.

13 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Finally some relief

Purchased because my eyes have been very watery over spring and irritated. I'm impressed so far - I look forward to using the wand at night and do think my eyes are watering less (and definitely feel better)

10 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Purchased for dry eyes and have been…

Purchased for dry eyes and have been using for 5-6 weeks. Has caused irritation and extremely sore/red eyes, feels like my dry eyes are worse than before.

I am 51 years old, and for the first in decades I have seen my eye sight deteriorate and prescription change. All in past few weeks since using the wand.

Regret purchasing this as has damaged my sight.

4 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

$75 for a Sticker? No Thanks.

You can get the exact same product on Amazon for just $19.99 — the only difference is the Peep logo slapped on it. No need to spend $75!

The product itself feels super cheap, and it actually takes 3–4 minutes to fully heat up, not just one minute as claimed.

I wouldn’t recommend buying it

26 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Problems recharging Peep Club Eye Wand.

If you try and recharge the Peep Club Heated Eye Wand using the cable provided after the battery has completely run out of charge, it will not recharge. The device does get warm, which indicates something is happening, but the battery will not recharge itself no matter how long you leave it connected to an electricity supply. It seems that the device cannot be used once the battery runs out of its initial charge. I have had this experience with two devices. Very frustrating.

24 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Really poor service.

Really disappointed that this company invited me to complete a survey with the promise of a free product. I completed the survey and the code for the product didn’t work. They just didn’t have enough product to cover all the surveys and they thought it was ok to just withdraw the offer when they had extracted the survey from their customers. If you promise something you should deliver it. When I expressed my disappointment, they accidentally copied me on an internal email! Very poor.

2 aprile 2024
Non scritta su invito
Valutata 4 stelle su 5

Heated wand for dry eyes

I have just bought the heated wand to use on my dry eyes and so far I am very impressed with it.
I have been using microwaveable eye masks to apply warmth to my eyes and it is hard to get them to the right temperature.
This little wand with its heat, massage and red light function does the job very well and my eyes already feel soothed.
Whilst I don’t normally deal with companies who don’t put a physical address on their websites (something I thought was illegal) and who don’t have a phone number, I made an exception in this case.
I have given only 4 stars as peepclub make a big deal about their ethical and sustainability credentials and yet the instructions that come with the wand imply that it will only last a year, which is very disappointing.

23 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not buy from this company

Do not buy from this company. I bought the eye spray with high hopes but was very disappointed. It is very difficult to direct the spray on the eye. Additionally, the spray made my eyes smart and sting so badly I couldn't open them for a few minutes. I persevered hoping I would get used to it, but the spray continued to sting my eyes. I emailed the company with feedback but they never replied!!! There is no other way to contact them. I do not believe the 5* reviews on their site. Be careful... spray is useless and the company is lousy!

19 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolute genius…

The cleansing lash foam is absolute genius. It melts away my eye make up with no rubbing required. I always find removers irritating but not this one. Feels luxurious. I didn't realise how poor my existing make-up remover was (supposed to be good) until I tried this one. I shall definitely be re-ordering. Also company are absolutely lovely. Very helpful with advice. Fantastic customer service.

14 giugno 2023
Non scritta su invito

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