Terrible service
This company expected me to produce a document from 20 years ago and when I couldn't refused to register my pets as a result my cat has been stolen.
2 marzo 2026
Non scritta su invito
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Dettagli dell'azienda
Informazioni di contatto
3,8
Molto buono
15 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful staff
Very helpful staff , with an answer for every query however small. Very pleased with the support
7 febbraio 2025
Non scritta su invito
Excellent company to deal with
Excellent company to deal with , always on hand for help / advice
4 novembre 2025
Non scritta su invito
communication and reaources readily…
Communication and reaources readily available, customer service was absolutely fantastic. highly recmmend training with this company .
18 settembre 2025
Non scritta su invito
Secret Subscription!
Very poor customer service. 8 months since chipping my pets and registering on the free no fee service I suddenly, with no authorisation start to see attempts to take a subscription fee from my account.
I emailed in response to ensure this would be stopped and received a standard response of acknowledgement.
Since that acknowledgement, I have had multiple further attempts to take £16.99 from my account and multiple emails stating my enquiry is being dealt with. These attempts of taking an unauthorised subscription are continuing 2 weeks after my notification , every 2 days !
Buyer beware as it appears this service offers a free package but months later will quietly start to charge you !
6 ottobre 2025
Non scritta su invito
Answer our query quickly
Answer our query quickly, response to email was very fast, the person that was answering was very helpful.
Use this company with confidence you will get the questions answered.
21 luglio 2025
Non scritta su invito
Risposta di Peddymark
We’re pleased to hear your query was handled quickly and that our team could provide the help you needed. Thank you for recommending us! – The Peddymark Team
Great Customer Service
Great customer service from Peddymark. I have booked my microchipping cause and can't wait to get started.
Thank you Ryan
22 maggio 2025
Non scritta su invito
Risposta di Peddymark
It’s wonderful to know you had a positive experience with our team. Thank you for sharing your feedback! – The Peddymark Team
Alway very obliging and go the extra…
Alway very obliging and go the extra mile to sort things out when I have problems
1 maggio 2025
Non scritta su invito
Risposta di Peddymark
It’s great to know we could provide extra support when needed. We really appreciate your feedback! – The Peddymark Team
Great for information and email reply’s…
Great for information and email reply’s for booking onto the training course
28 aprile 2025
Non scritta su invito
Risposta di Peddymark
Thanks so much for your feedback! We're glad you found the information helpful and the booking process smooth!
The customer service from Caitlin was…
The customer service from Caitlin was second to none.
She couldn't have been more helpful.
A true asset to Peddymark.
14 aprile 2025
Non scritta su invito
Risposta di Peddymark
Thank you for the feedback! We’re happy to hear Caitlin was able to assist you. We’ll be sure to pass along your comments to her
Excellent Company.
Excellent Company.
I did my training with PeddyMark as well as purchasing microchips etc.. and registering them,
I cannot fault the support that I have received.
Prompt replies to queries and bend over backwards to sort out any issues as quickly as possible.
Lovely, friendly, polite customer services.
Thank you for all your help over the 'no show' delivery of the microchips.
13 marzo 2025
Non scritta su invito
Risposta di Peddymark
Thank you so much for your kind and detailed feedback!
We’re thrilled to hear that you had a positive experience with both our training services and database. Providing prompt, helpful support and a friendly customer service experience is always our goal, so we’re glad to know we’ve met your expectations. We’re also happy we could assist with the delivery issue, and we truly appreciate your patience.
Thank you again for your trust, and we’re always here to help if you need anything further!
Fantastic service
Amazing company, always on hand to answer any questions you may have. Highly recommend.
1 marzo 2024
Non scritta su invito
Risposta di Peddymark
Thank you for the glowing review! We're thrilled to hear you had a positive experience with us. Don't hesitate to reach out if you have any further questions. We appreciate your recommendation.
Kind Regards,
PeddyMark
Brilliant service
Brilliant service. Fast delivery and very knowledgeable staff
2 marzo 2020
Non scritta su invito
Risposta di Peddymark
Thank you for the great review.
Kind Regards,
The PeddyMark Team
Quick delivery
Quick delivery. Do exactly what they promise. Very helpful staff. Quick to answer and queries.
26 novembre 2017
Non scritta su invito
Risposta di Peddymark
Thank you for the great review.
Kind Regards,
The PeddyMark Team
Great Service
Trust worthy and keenly priced, all deliveries arrive without delay & phone always answered promptly. Microchips are much better when the are manufactured in Europe. Peddymark are one of only a few that supply such chips and the best price of these. Beware of Asian imports.
28 aprile 2015
Non scritta su invito
Risposta di Peddymark
Thank you so much for taking the time to share your positive experience with PeddyMark. We truly appreciate your feedback and are thrilled to hear that you find our services trust-worthy and competitively priced.
At PeddyMark, we take pride in ensuring that our deliveries are consistently prompt and that our customer service is responsive to your needs. We understand that reliability and accessibility are essential when it comes to microchipping and pet identification.
Thank you once again for choosing PeddyMark, and if you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to assisting you for years to come.
Kind regards,
The PeddyMark Team
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