Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... Leggi di più

Valutata 2 stelle su 5

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@... Leggi di più

Valutata 5 stelle su 5

Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... Leggi di più

Valutata 1 stelle su 5

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il cricket

Informazioni fornite da varie fonti esterne

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(195)

36 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Payntr are a dishonest company I…

Payntr are a dishonest company I returned cricket spikes by tracked delivery. The post office confirmed Payntr received the spikes, I emailed them regarding a refund. I was deliberately ignored. Worst customer service I've ever received. They will ignore you & steal your money. They don't have a customer contact number for a reason. You have been warned!

6 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service

Initially fantastic golf shoes. Really comfortable and a great alternative to expensive brands. However, one of the shoes had a catastrophic failure in the heel where the shoe split. Subsequently, I have tried several times to contact the firm with photos to get an explanation and a replacement but after over 10 days waiting I'm out of patience. Will never be using the firm again. Disappointing for what was initially a great product.

27 ottobre 2024
Non scritta su invito
Valutata 3 stelle su 5

Grip socks

The Payntr socks themselves are really good quality and a decent length. I have ordered these before for my son.
I do think the P&P is too pricey considering it took a week to be delivered and the only packaging was an envelope!

2 agosto 2024
Valutata 2 stelle su 5

Poor customer service

Poor customer service. No delivery date provided, no tracking details provided and when I emailed customer support to ask where my package was, I received no reply

16 luglio 2024
Valutata 1 stelle su 5

Wish I’d have read the reviews beforehand!

I wish I’d have read the reviews before ordering from this company. Almost two weeks from ordering Junior cricket spikes, nothing has arrived, no tracking information and nothing heard from the company. No response from my message submitted on the website, email or social media messages despite continuing to post adverts for their shoes. Terrible customer service. I’m stuck hoping some shoes arrive or someone contacts me to sort this out!
I would not take the gamble ordering from this company.

21 giugno 2024
Non scritta su invito
Valutata 2 stelle su 5

Excellent shoes but poor delivery experience this time

My kids have really liked their previous PAYNTR cricket spikes for quality and design. I ordered new spikes on 8th June with delivery due 13th to 17th June. Enquired on 18th and said they had been posted with delivery expected 19th or 20th. Finally received on 21st. Still no tracking information available in the Shop app. They were needed urgently because of upcoming games and growing feet so not impressed relative to other online shopping experiences.

14 giugno 2024
Valutata 1 stelle su 5

Terrible customer service

This should be no stars. I ordered a pair of boots on the 3/6 and was advised they would be received by 11/6 latest. They still haven’t arrived 14 days after ordering and I have not received a reply to 2 chasing emails.

14 giugno 2024
Valutata 1 stelle su 5

PAYNTR Shoes

Firstly, the communication is extremely poor. Secondly, the tracking is almost impossible with “shop app”! Finally the delivery is non-existent. I have been waiting for over a week to get my pair of shoes. I ordered them and I was informed after writing over 3 times, the problem with the logistics team but it will be delivered on Fri the 14/6 or Sat 15/6. We’ll both days have passed and I am still waiting for my shoes

14 giugno 2024
Valutata 2 stelle su 5

Poor communication, 10 working day dispatch.

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@ payntr.com. Over 5 working days they responded once saying they would check with logistics as to where the item was. No further correspondence was received or any emails acknowledged to say that the item would be dispatched. Very disappointing.

14 giugno 2024

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più