Pattens Furniture Recensioni 

181
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered Dark Grey Durable Melamine Top Extending Table & Chairs set 160cm Pisa and all together looks stunning. I would well recommend this items by the quality and price too. The table is even... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered in Nov 2021 and quoted a delivery date in mid Jan 2022. No problem with that as we wanted a particular design. had some very satisfactory correspondence with Customer Services and then out of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pattens Furniture store offers a wide range of furniture and accessories to suit a variety of tastes, and at realistic prices. Browsing in a real shop provides the opportunity to get a hands on feel f... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Accessori per mobili
  4. Negozio di arredamento da giardino
  5. Negozio di arredamenti per salotti
  6. Negozio di divani

Scritti dall'azienda

PATTENS furniture shop in Stoke on Trent is a family-run business based in Staffordshire with over 50 years of professional experience. We offer stylish furniture from some of the biggest brands in the UK at affordable prices.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

181 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(181)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Velvet sofa and garden furniture

Cannot fault service or value. Would definitely recommend and use again
Thank you

2 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Malcolm,

Thank you for the positive feedback, it means a lot to us that we have your support.

Kind Regards
Pattens Furniture

Valutata 1 stelle su 5

I would never buy from pattens again

I’m writing this as I felt like I should have been offered a new chest of draws as the draws kept coming open and all they did was give me 2 plastic things to prop the chest of draws up with after paying £100 for the piece of furniture
I now have to balance it back every time I move my room around as I move furniture often
It’s really poor customer service I’m not happy at all
Secondly the mirror on my wardrobe is sprayed on and not even a proper mirror after paying so much for it
I’m really not happy and would never buy anything from pattens ever again

2 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Ruth,

We are sorry that you are unhappy with the products your received from us. We never want our customer to be unhappy and in your case we did everything we could to help you. Our team advised you that the reason your drawers kept opening was potentially due to your floor not being level. The product was not faulty so therefore sending a replacement out was not necessary as the replacement would have done exactly the same thing. Our team sent you out some plastic chocks for you to place at the bottom of your furniture which would have stopped the issue. You were also sent the spare parts that you requested. With regards to the mirror, it was not sprayed on, it is stuck onto the front of the door.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Pattens

Hi , I've just had my fabulous new dinning set delivered from pattens furniture all I can say is WOW!
Quality is exceptional, we love it !

Many thanks to Wayne and his team for a great product at a great price and on time
Also a big thanks to their drivers who were brilliant ( nothing was too much trouble ) so thanks guys

All in all a very good local caring retailer with great prices and excellent service

Kind regards
Mr & Mrs Stanyer

2 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Mark,

Thank you for the positive feedback, it means a lot to us that we have your support. We are so glad to hear that you love your new dining set and we hope you visit again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Bought this wardrobe for my…

Bought this wardrobe for my granddaughters bedroom here at our house and it fits in perfectly. We already had a chest of drawers that l bought in Devon a few years ago and had given up on trying to match……believe it or not the new wardrobe is a perfect match so couldn’t be more delighted.

2 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Jacquiline,

Thank you for the positive feedback, it means a lot to us that we have your support. We are happy to hear that you are pleased with the bedroom furniture you purchased and we hope you visit again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Highly recommended…

Can I just say that Patterns was highly recommended to me by several members of my family who have purchased here for many years. I was so pleased when I visited the store on a couple of occasions to look for a sofa and chairs, The staff were so helpful and friendly without being in your face and following us round. They told me to ask them for help and advise when I was ready. It was no problem to them when I asked them a couple of times to come up to the 1st floor where the sofa's were. They gave good advise with a smile. Thank you for that and I'm now looking forward to getting my new sofa and chairs. Highly recommended both the staff and the amazing choice of furniture etc.

2 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Mr Heath,

Thank you for the positive feedback, it means a lot to us that we have your support. We are happy to hear that you are pleased with the service we provided in the shop and we hope you visit again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Large indoor wall clock…

I bought a lovely large wall clock two years ago which is still beautiful and I have had no problem at all with it. Would recommend buying something from this website.

2 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Carmen,

Thank you for your positive feedback. We are very glad to hear that you are enjoying the clock you bought from us. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 1 stelle su 5

Disappointed

I had a Sherlock chair from here cost me £500 within a few months the leg fell off which I repaired Also I bought a leather sofa cost me £600 after a few months began to peel and go patchy.I emailed 3 times and sent pictures and got no reply .I won't shop here again.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Shirley,

We are sorry to hear that you have had trouble with the items you purchased from ourselves. Unfortanetly we cannot find your order on our system under the name your provided, so can you please resend us the email quoting your full name and address so that we can investigate.

We hope this helps.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Large choice all in stock…

Purchased a self assembly wardrobe and matching drawers for sons bedroom. Sales staff extremely helpful offering good advice without pressuring myself and wife to select the right product. Large choice of items all in stock and delivered in 48 hours. Would recommend.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Ian,

Thank you for your positive feedback. We are glad to hear that your experience here at Pattens was a good one. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Brought 2 items over the past few…

Brought 2 items over the past few months! Service exceptional and very helpful.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Denise,

Thank you for your positive feedback. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Ordered two Accent chairs in cerato…

Ordered two Accent chairs in cerato leather and they arrived just as promised.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Michael,

Thank you for your positive feedback. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Outstanding Customer Service

Outstanding customer service from Pattens,(Helen). We ordered garden furniture and, due to world wide shipping problems, this didn't arrive for many months. During this time, I was kept up dated constantly. Once order arrived, delivery was very quick and 2 delivery guys couldn't have been more helpful. Would definitely have no hesitation recommending and using again.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Marion,

Thank you for your positive feedback. We are glad to hear that your garden furniture has arrived safely with you. We appreciate your support and patience and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Brilliant company to deal with and…

Brilliant company to deal with and excellent customer service
Needed to cancel an order last year due to house move and money was refunded instantly.
This year was able to reorder once I’d moved so was really pleased . Thank you

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Marion,

Thank you for your positive feedback. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 4 stelle su 5

Excellent service

Excellent service, good price and excellent quality. I've purchased furniture including beds, mattresses, living room furnishings including chairs, sideboards etc. Been shopping here for over 24 years and even purchased carpets, and white goods from the sister store. I'm sure I'll be back when the stuff I've got needs replacing 😉

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Mandy,

Thanks for the positive review. It means a lot to us that we have your support. We are very glad to hear that you are enjoying the products you bought from us and we hope you come back and visit again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Happy Shopping, good service.

I have bought many items of furniture, carpets, rugs, and ornaments from Pattens over my years in Wolstanton.
Also my fridge freezer and tumble dryer, and I can honestly say that I have been extremely happy with all my purchases.
I shall return in the New year for new stair and landing carpeting. No complaints at all!
I will not be returning to the large super stores in the future!

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Judith,

Thank you for the review. It means a lot to us that you took the time to write it. We only sell furniture, however, it is the shop next door that sells the carpets, beds and white goods. We hope you are enjoying any of the furniture you may have bought from us and we hope you visit our shop again soon.

Kind Regards
Pattens Furniture

Valutata 3 stelle su 5

Garden furniture

Ordered garden furniture in April with an expected delivery date of july and after several delays we finally got it in October, just in time for winter. However, saying that I could not be happier with the product and will at least have my lovely new furniture at the start of next summer.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Jane,

Thank you for your feedback. We apologise again for the delays but we are glad you are looking forward to using your garden furniture next summer. We appreciate your support and hope that you will visit us again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

Excellent Service

We purchased and outdoor dining set for the summer earlier this year. Although the weather hasn’t been great we have thoroughly enjoyed out new seating when we could.

We did have a small problem that we noticed after a couple of weeks which was quickly resolved with an exchange of thatitem.

Would definitely recommend.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Susie,

Thank you for your positive feedback. We are very glad to hear that you are enjoying your garden furniture. We appreciate your support and hope you visit us again soon.

Kind Regards
Pattens Furniture

Valutata 5 stelle su 5

One word excellent

I always go to patterns first because i get excellent service, excellent prices as well as excellent goods I have never been disappointed once in several years.

1 novembre 2021
Non scritta su invito
Logo di Pattens Furniture

Risposta di Pattens Furniture

Hi Susie,

Thank you for your positive feedback. We appreciate your continued support over the years and hope you visit us again soon.

Kind Regards
Pattens Furniture

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più