Patchs Health Recensioni 2.245

Great service since join patches. Quick response to patients.

I dont think its a good thing especially when patient need direct contact with the doctor.

Easy to use soft . Great patient care from the shelf practice

Very good communication

Excellent support from GPs, nurses, prescription and reception staff. This has had a very positive effect on my stroke recovery. Thank yoi

Great service it’s very easy to get booked in or any requests you need doing very happy with the service

A complete waste of time.
You have 30 mins to answer the questions apparently.

So you begin to answer multiple questions, some require a detailed response depending upon your health conditions, this takes time, then a box pops up saying you have 5 minutes left.
So you answer the next question, then the next one THEN a message pops up telling you you have run out of time and it will close & nothing will be sent to your GP.
So all those answers you typed were a complete waste of your time because after 30 minutes Patches wipes it all and closes down.
Apparently you can start a new message and do the same all over again.
This is not the 1st time this has happened when trying to answer all the questions.
I will not waste my time using Patches again.

I find patches easy and quick to use.
The Villa Medical Centre is an amazing GP surgery. They always contact you quickly and when busy offer alternatives to help. The GPs there are truly committed and trustworthy. They are so helpful and lovely and never make you feel like you are wasting their time.

Patchs is much more convenient than enquiring in person or by phone. It's a very straightforward procedure.

I like using Patches to schedule appointments etc. I also do find it easy to use. However, I feel that there are too many unnecessary questions when all one wants to do is to book a GP Appointment. Their website edit function can be better also

Really excellent way to get through to your doctors

Great service always prompt with a reply and advise

Brilliant and easy to use service

I always use patchs.ai, & have always found it to be very good. The surgery respond quickly, & appointment is sorted .
It is easy to follow. I think an alternative should be given when completing the questions, as sometimes it isn't necessary to complete eg. I requested a blood test & I have had to complete all the usual questions.

Brilliant system, time saving and efficient.

Excellent services to contact my surgery if any issues occurs suddenly

Works well but I am tech savvy. In my experience You usually get a reasonably timely response. Do not expect a response on the same day. So it’s not for emergencies or booking appointments