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Valutata 1 stelle su 5

Sigh, I wanted to think the other reviews were wrong. I’ve been dealing with an issue with them for over 2 years. They never say what’s going on, Julianne if she even exists she’s to always be the per... Leggi di più

Valutata 5 stelle su 5

Another court claim successfully challenged and discontinued. I’ve used Parking Appeals for years, and they’ve achieved a 100% success rate with all of my cases. They always respond promptly to emai... Leggi di più

Valutata 5 stelle su 5

Jaye / Merika are magnificent at what they do, always responding in a timely manner and while certain stages of county claim courts is a super long waiting game, they keep on top of things - even wh... Leggi di più

Valutata 1 stelle su 5

Agree with all the other one star review. This company are scammers. Do not use. They have terrible communication and never not one did contact the company who gave me a PCN. After sending numerous... Leggi di più

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Dettagli dell'azienda

  1. Centro di consulenza per i consumatori

Scritti dall'azienda

The UK’s Number 1 Parking Appeals Service. Assisting the nations motorists with PCN appeals, defending against private parking companies and CCJ removal.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

90 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,3

Tutte le recensioni

(90)

16 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Super hero's of the Parking Charge Notice world

Jaye / Merika are magnificent at what they do, always responding in a timely manner and while certain stages of county claim courts is a super long waiting game, they keep on top of things - even when I’ve requested last min help with a county claim form, the team responded super quickly.

I’m a returning customer and this is now 3/3 wins against these private companies. Thank you Merika / Jaye and team! Keep up the great work.

7 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Jaye was amazing and supported me…

Jaye was amazing and supported me throughout the entire process. No matter when I reached out, he always took the time to explain what was happening and what the next steps would be. I’ve been using their services for a few years now, and they’ve honestly saved me, my family, and my friends a lot of money. The whole team is fantastic—I’ve never had a single issue.

I had about six tickets with one company and was supposed to go to court next week, but the entire case has now been discontinued.

Thank you so much!

6 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Scammers dont respond to emails

Not responding to emails, they refuse to confirm if they have processed your appeal.

Bunch of scammers I will need to process a charge back to get my money back because it seems they've done nothing so far.

20 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

For those who think this company is a…scam

For those who think this company is a scam….i can assure you they are not!! I will never forget the anxiety and stress I through over a parking tickets and these legends came to the rescue! I have been using their services for years and haven’t had an issue. And most of my appeals have been successful. They are currently dealing with a small claim court by a private parking company and I trust they will win!

3 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Scam.

Scam.. they take your money and dont even reply to emails. In the email it states we wont email you unless we cant help with your case… in the next email it says we will email you if it goes to popla. Never received an email saying it went to popla never got any replies they are lazy and unable to do their job.. lazy pen pushers have had months to sort it and are only here to increase your fines.
I feel sorry for anyone using them just pay the extra on the fine because these lott are useless 😂😂😂

14 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Agree with all the other one star…

Agree with all the other one star review. This company are scammers. Do not use. They have terrible communication and never not one did contact the company who gave me a PCN. After sending numerous of emails they responded to say they are still investigating. Meanwhile my tickets has gone to the ballon’s and the PCN company said they were NEVER contacted on my behalf.

They have no timeslines on when the appeal was made or how long it takes

27 giugno 2025
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Risposta di Parkingappealsgroup

Another negative review behind an anonymous account!!!

Valutata 5 stelle su 5

BRILLIANT SERVICE

BRILLIANT SERVICE

I was more than happy to pay the £100 to have this problem sorted rather than pay the £300+ to the debt collecting scammers. I’ve done the research and educated myself enough to know that my PCN wasn’t going to stand up in court.
Jaye and team communicated with me consistently throughout the process which lasted several months (probably 6+) advising me if I needed to action anything and telling me not to worry. We went right the way through to threats of a day in court when it eventually got thrown out and case closed. As far as I’m concerned I’ll happy pay these guys over any debt collector.
Brilliant service and I’m already about to use again for the next one ✅

19 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Stay away from this company !

Stay away from this company !!

They didn’t clear my parking ticket that had gone to the bailiff stage due to them filling the paperwork late.
I was promised a refund that I am still waiting for.

Please avoid this company as they take money without completing the work.

Are they scamming people !!

I have no reason to make up a fake name to review your company had you of issued the refund as promised I would not be writing this review.
Interesting that you replied very quickly to this review but could not file the paperwork as quick !!

Please stop sending threatening emails or I will report you !!
The refund evidence you sent is old evidence from 2023 that refund was received and issued due to the work being incomplete. Had you of sent the refund as promised in 2024 surely you would have the evidence as proof.

16 maggio 2025
Non scritta su invito
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Risposta di Parkingappealsgroup

Go ahead and report us!!! Sophie, the person that hides behind a fake name. Still don’t have a customer by the name of Sophie.

You have an awful lot of time on your hands to keep posting reviews under fake names.

At least grow a pair and leave a review under your name so we can address you properly.

Or perhaps take the time you use on leaving fake reviews and put that energy into getting a job so you can afford to pay your heating!

Have a good day.

Valutata 5 stelle su 5

Very helpful team

Very helpful team! Updated me through out via email and my court case was discontinued.

8 maggio 2025
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Risposta di Parkingappealsgroup

Thank you for your feedback.

Valutata 5 stelle su 5

Best service ever!

I mean where do I start. The whole PAG team is so supportive helpful and their expertise has shown every single time. All my appeals have been successful and/or discontinued! I massively recommended the whole team and all the services they offer, from PCN’s to CCJ appeals. Massive Thank you!!

6 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

I’ve used this company multiple times…

I’ve used this company multiple times to challenge unfair parking tickets, and every time they’ve been nothing short of excellent. The team is always helpful, professional, and quick to respond. They take the time to explain everything clearly, making the whole process stress-free and easy to follow.

Thanks to their expertise, I’ve won several appeals. It’s such a relief knowing I have someone trustworthy to turn to when these situations come up. I highly recommend them to anyone dealing with parking fines - genuinely a 5-star service!

1 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

amazing service no complaints!

I have used parking appeals on multiple occasions and they are yet to let me down. Parking appeals have assisted me with removing two CCJs received from private parking tickets and in turn had both tickets cancelled. They have also helped with bailiff action and cancelling private ticket for my mother and partner. I was so impressed with their service that I also participated in an online workshop educating me on cancelling private parking tickets which I have utilised for my own benefit and others. I have recommended parking appeals to so many and will continue to do so! - keep up the amazing work!!

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

False Success Rates and Empty Promises – My Costly Experience with Parking Appeals Group

I have used Parking Appeals Group on multiple occasions to contest Parking Charge Notices (PCNs). Initially, I found their service efficient, as they successfully helped me overturn two PCNs. However, my most recent experience exposed serious deficiencies in their professionalism, communication, and overall transparency, particularly when handling cases that escalate to court.

My third case dragged on for nearly three years and ultimately ended in court, where I lost. The entire ordeal cost me more than twenty times the original PCN charge, and I strongly believe that more could have been done by Merika (The Director) at Parking Appeals Group to secure a better outcome. One of the major issues was their poor communication. They have no accessible phone number, making it difficult to get direct updates or assurances. Their team members also seem to operate under multiple aliases, which does not inspire confidence in their transparency. At times, I felt completely left in the dark regarding the progress of my case, key deadlines, and necessary documentation.

A particularly frustrating aspect was when I paid an additional fee of £179 to ensure my County Court Claim was submitted on time, only to later discover in court that it had still been submitted late. This was a major failure that significantly impacted my case. To make matters worse, on the day of the court hearing, Merika, who was representing me, arrived without her evidence pack. She was forced to borrow a copy from the opposing solicitor, an embarrassing and unacceptable lapse given that I had paid a total of £333 for their services.

Parking Appeals Group claims a 100% success rate in court claims, yet I personally know of at least two cases where they have failed—one being my own. In the past, they have also advertised various success rate figures between 90-99%, but upon checking their website at the time of writing, these claims appear to have been removed. This inconsistency only reinforces my concerns about their lack of transparency and integrity. If they were truly confident in their success rates, why remove such claims from their site?

After losing in court, Merika acknowledged the poor service and offered me a refund in person and in writing, which I accepted. However, despite multiple attempts to contact her and the team, I have yet to receive any refund. This further highlights their lack of accountability and reliability. It is clear that while they are quick to accept payments, they fail to deliver a service that reflects the fees charged.

Based on my experience, I cannot recommend Parking Appeals Group for cases that escalate to court. Their lack of professionalism, transparency, and integrity make them an unreliable option for legal challenges. While they may have some success in early-stage PCN appeals, I would strongly caution anyone against using their services for more complex cases. If they wish to improve, they need to adopt clearer communication channels, provide better case management, and honour their commitments to clients. As it stands, I would not trust them to handle any case requiring legal escalation.

18 settembre 2024
Non scritta su invito
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Risposta di Parkingappealsgroup

Thank you for your review Yassin, although the claimant was not actually yourself we will address some inaccuracies in your review.

Firstly you paid £129 which is what we charge for claim assistance, however as your claim was due immediately we charge an additional £50. This was for a claim issued by the claimant at which point they were claiming £250. We have the claim forms.
Your defence was not late because it was filed at the same time we acknowledged your claim. Had the defence been late it would have been struck out. We have the MCOL data on the exact date the defence was filed and can provide this. We also have the document sent from the court confirming the claim was defended which we can provide to you. This was also sent to the defendant.
You nor the registered keeper never approached us with the initial PCN so the claim that we caused you to end up paying 20x the PCN is incorrect. You decided not to pay your parking charge notice and allow it to escalate. At the point of coming to us you were already 10x the parking charge.

Your case started in April 2023 and the case was initially supposed to be heard earlier but due to a court error was relisted for September 2024. You would also be aware of this because the letter from the court was sent to the defendant. That is outside our control and in the hands of the court.

As with all court cases we cannot predict how the outcome will be. Our success rate is still on our website and hasn’t been removed - another false claim - However thank you for bringing this to our attention this needs to be amended. it was on our social media which has been adjusted to reflect new cases and as you quite rightly stated we have lost cases, which is exactly why it was adjusted, or do you expect us to lie to the public? Regardless we are very proud of our success rate as the 100’s of people we have supported would not have won nor gained costs from the other side without our help!
The second claim you refer to is your brothers in which again, he failed to provide us with documents and wasn’t available for his hearing date as he was on holiday although aware of the requirement to attend court.

The statement our team run under different aliases again is nonsense and your claims are unproven and unsubstantiated. They work under their names.
Most of your emails were dealt with by one of 2 members.
All your emails were responded to accordingly.
You directly breached our terms and conditions on numerous occasions by not sending documents to us in a timely manner.
You did not pay our company £333, again this is entirely false. We have payment records kept by our payment processor.

Whilst we accept constructive criticism we also appreciate honesty and reviews based on facts rather than trying to exaggerate claims and make unsubstantiated claims that lack merit.

Valutata 5 stelle su 5

A1 company!

Used their service a few times and I’ve been a satisfied customer. Very informative process and they always sort the issue even if it can’t be cancelled, it will almost all the time be reduced. Highly recommend this company for parking appeals, clamp issues and so forward.

8 gennaio 2025
Non scritta su invito

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