PACK & SEND Australia - LiverpoolRecensioni 

21
TrustScore 3 su 5

3,1

Unit 6/12 Homepride Avenue, 2170 Liverpool, New South Wales, AU


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Valutata 1 stelle su 5

Terrible service! I strongly advise everyone against using this third-rate courier. I shipped a 12kg parcel from Australia to the UK on December 23, 2024, and it has yet to be delivered. They claim... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I live in Nz and via eBay I purchased an item in Sydney. I was to arrange shipping and going on reviews used Pack & Send Liverpool. I filled in the consignment note incorrectly and the item was poorly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic Service and friendly staff makes the process very easy to complete. I would definitely recommend the use Liverpool PACK & SEND for all your freight and postal needs and would consider t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di corriere
  2. Servizio di corriere e consegne
  3. Servizio di consegna
  4. Servizio di logistica
  5. Servizio di spedizioni e consegne
  6. Ditta di spedizioni

Scritti dall'azienda

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Informazioni di contatto

  • Unit 6/12 Homepride Avenue, 2170, Liverpool, New South Wales, Australia

  • (02) 9822 4733

3,1

Nella media

TrustScore 3 su 5

21 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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3,1

Tutte le recensioni

(21)

170 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Terrible service

Terrible service! I strongly advise everyone against using this third-rate courier. I shipped a 12kg parcel from Australia to the UK on December 23, 2024, and it has yet to be delivered. They claim it contains prohibited items, despite only having branded bags, shoes, clothing, bedding, multivitamins, chocolates, and Shan spices. They packed everything themselves and charged me $570, although i took my money back but still,I have no idea where my parcel is. Their customer support is utterly uncooperative, making this experience extremely frustrating. I sent my parcel from the Liverpool branch.

23 dicembre 2024
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Risposta di PACK & SEND Australia - Liverpool

We sincerely regret the frustration you have experienced and understand how concerning it must be not knowing the status of your parcel. Please note that PACK & SEND is not the carrier, and all shipping information, including the contents of shipments, is provided to customs authorities as part of international shipping regulations. If customs identifies any issues with a parcel’s contents, delays can occur while the matter is reviewed. We would like to investigate this further for you. Please DM us at customerservice@packsend.com.au with your details so we can look into this matter and assist you. We appreciate your feedback and the opportunity to help resolve your concerns.

Valutata 5 stelle su 5

Excellent service

Quick, efficient, well priced

13 febbraio 2025
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Risposta di PACK & SEND Australia - Liverpool

Thank you for your feedback. We’re glad to hear that you found our service quick, efficient, and well-priced. We appreciate your support and look forward to assisting you again.

Valutata 5 stelle su 5

SO far so GOOD

SO far so GOOD - Keep up the good work!

21 gennaio 2020
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Risposta di PACK & SEND Australia - Liverpool

Hi Richard. We appreciate your review and hope to serve you again!

Valutata 1 stelle su 5

Really terrible

16 ottobre 2019
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Risposta di PACK & SEND Australia - Liverpool

Hi Aline. We apologise for the negative experience. We would like to learn more about your specific situation and make things right. If you do not mind sending an email to our Customer Care Team at customerservice@packsend.com.au. We look forward to working towards winning you back on doing business with us again.

Valutata 5 stelle su 5

Easy to get quote online

Easy to get quote online. Fast pickup and delivery.

29 settembre 2019
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Risposta di PACK & SEND Australia - Liverpool

Thank you for your positive feedback David, much appreciated.

Valutata 5 stelle su 5

Picked up in Sydney and delivered in…

Picked up in Sydney and delivered in Canberra the next day. Great and fast service.

29 settembre 2019
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Risposta di PACK & SEND Australia - Liverpool

Cheers Ian, we appreciate your feedback.

Valutata 5 stelle su 5

Great company...

Website made it easy to book a package online, and store front customer service. Package arrived within the time span estimated.Will use these guys again.

25 agosto 2019
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Risposta di PACK & SEND Australia - Liverpool

Thank you for your positive feedback Sam and we hope to see you again soon.

Valutata 5 stelle su 5

Great value

Great value. Well packaged. Will use again

30 luglio 2019
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Risposta di PACK & SEND Australia - Liverpool

Happy to hear you will use our services again James, thank you for the review.

Valutata 5 stelle su 5

Excellent professional staff and…

Excellent professional staff and service! I was surprised with next day interstate delivery being received.

Excellent service both online website, phone help line staff as well as branch shop staff.

29 giugno 2019
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Risposta di PACK & SEND Australia - Liverpool

Thanks Rajan

Valutata 5 stelle su 5

I live in Nz and via eBay I purchased…

I live in Nz and via eBay I purchased an item in Sydney. I was to arrange shipping and going on reviews used Pack & Send Liverpool. I filled in the consignment note incorrectly and the item was poorly wrapped by seller. P&S were marvellous in sorting the problems and the item arrived on time and undamaged. Incredible considering the number of parcels they handle.

27 giugno 2019
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Risposta di PACK & SEND Australia - Liverpool

Thank you Bill. Really great feedback :)

Valutata 5 stelle su 5

just excellent

just excellent !

1 maggio 2019
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Risposta di PACK & SEND Australia - Liverpool

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

Valutata 5 stelle su 5

Absolutely fantastic.

Fantastic Service and friendly staff makes the process very easy to complete.

I would definitely recommend the use Liverpool PACK & SEND for all your freight and postal needs and would consider them as a preferred distribution partner as they are undoubtedly customer focused and consumer driven.

Thank your for a fantastic experience using your service. Cheers.

4 aprile 2019
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Risposta di PACK & SEND Australia - Liverpool

Thank you for your kind words, we are delighted to read how our staff delivered above and beyond your expectations. We look forward to being of service to you again soon.

Valutata 5 stelle su 5

Online booking - store drop

Excellent service when I dropped my parcel to the store. Was able to see where the parcel was. So impressed with the system.
Thank you Liverpool Store.

27 marzo 2019
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Risposta di PACK & SEND Australia - Liverpool

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

Valutata 5 stelle su 5

Easy online processing

Easy online processing - simple and straightforward. Price is reasonable and delivery service is quick. Highly recommend.

17 marzo 2019
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Risposta di PACK & SEND Australia - Liverpool

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

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