PACK & SEND Australia - Footscray Recensioni 17

TrustScore 4.5 su 5

4,3

Unit 4, 157 Hyde Street, 3013 Yarraville, Victoria, AU


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Very happy with how fast it was delivered to my client. Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pick up and delivery were really fast and communication was great too!

L'azienda ha risposto

Valutata 1 stelle su 5

Goods were properly packed in existing shipping box and yet the product arrived damaged!!! So that you get 1 star and that is the worst that courier can do is arrive damaged in my opinion.

L'azienda ha risposto

Valutata 5 stelle su 5

Booking made on line not through Footscray. Very easy to set up and great tracking provided by DHL (subcontractors) all the way from collection till in my hands. Fast too! Highly recommended.

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di corriere
  2. Servizio di corriere e consegne
  3. Servizio di consegna
  4. Servizio di logistica
  5. Servizio di spedizioni e consegne
  6. Ditta di spedizioni

Scritti dall'azienda

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Informazioni di contatto

  • Unit 4, 157 Hyde Street, 3013, Yarraville, Victoria, Australia

  • (03) 9396 1882

4,3

Eccellente

TrustScore 4.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very happy with how fast it was…

Very happy with how fast it was delivered to my client.
Although I'm very disappointed in the fact I stayed Home all day for the box to be collected and No one came. I was only told to then take it in to pack n send myself. No discount was given not even an apogy was given I just found it to be very lazy.
In saying that the fast delivery to my client after I had dropped the item of at pack and send was amazing.

From now on I think I will drop it off to pack n send myself to save the headache.

22 settembre 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Hi Jessica. Thank you for feedback and we are apologise you had this slight mishap. Our online service is a basic DIY platform and is a 9am to 5pm collection and unfortunately if this doesn't happen, we need to be contacted so we can rebook the carrier for the following day. For definite courier collection, can we suggest contacting a local Pack & Send store who can assure the goods are collected; saves any waiting times. Thank you again for your valuable feedback.

Valutata 5 stelle su 5

Simple and efficient

Really straightforward service, easy to get all the documentation in order, happy with the simple and efficient drop-off service, and delivery was prompt and fully tracked.

18 settembre 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Thank you Kerryn. We are happy to know we could provide a pain free experience for you.

Valutata 5 stelle su 5

Great Service

Great service. Easy to create and fast delivery

14 settembre 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Glad we could provide a reliable service as expected, thank you.

Valutata 5 stelle su 5

Excellent service

Excellent service, prompt and friendly!

9 settembre 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Appreciate your kind words John, thank you.

Valutata 5 stelle su 5

Booking parcel USA to Oz (door-to-door)

Booking made on line not through Footscray. Very easy to set up and great tracking provided by DHL (subcontractors) all the way from collection till in my hands. Fast too! Highly recommended.

1 agosto 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Thank you for your positive feedback Marek.

Valutata 1 stelle su 5

Goods were properly packed in existing…

Goods were properly packed in existing shipping box and yet the product arrived damaged!!!

So that you get 1 star and that is the worst that courier can do is arrive damaged in my opinion.

16 giugno 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Hi Steven, we are very sorry to hear about the damage to your shipment. Please contact us to discuss warranty quoting your reference number. Thanks.

Valutata 5 stelle su 5

Website and booking are very simple and…

Website and booking are very simple and easy to use.
Parcel was picked up the day after booking and arrived overseas in 4 days. Amazing!

17 maggio 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

Valutata 5 stelle su 5

Placed order and driver picked up…

Placed order and driver picked up promptly, package delivered in 1 day interstate. Very impressed will definitely use Pack & Send again.

6 maggio 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Thank you for your kind words. We appreciate your review and hope to serve you again!

Valutata 5 stelle su 5

Great service and customer service is…

Great service and customer service is great as well

23 marzo 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers.

Valutata 5 stelle su 5

Super easy booking process and the…

Super easy booking process and the delivery arrived at its destination very quickly and effortlessly.

14 marzo 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the daily lives of our customers, Looking forward to your next visit.

Valutata 5 stelle su 5

44 kg 48 hours to US excellent door to…

44 kg 48 hours to US excellent door to door from Melb

11 marzo 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the daily lives of our customers, Looking forward to your next visit.

Valutata 5 stelle su 5

Very easy to book online and the…

Very easy to book online and the delivery arrived incredibly quickly.

9 marzo 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Valutata 5 stelle su 5

Great service

Great service. Quick pick up and delivery. Very grateful for the excellent service. Thank you Pack N Send.

23 febbraio 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.It was our pleasure to serve you.

Valutata 4 stelle su 5

Good price quick response good tracking…

Good price quick response good tracking and support!

17 febbraio 2019
Non scritta su invito
Logo di PACK & SEND Australia - Footscray

Risposta di PACK & SEND Australia - Footscray

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più