PACK & SEND Australia - Coburg Recensioni 22

TrustScore 3 su 5

2,8

300-304 Sydney Road, 3058 Coburg, VIC, AU


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Valutata 1 stelle su 5

Useless bunch of staff now they don't even want to listen to a disabled person who can't get down to the pack and send and is abusive on the phone and won't listen. Stay clear of these crooks

Valutata 5 stelle su 5

I was the sender of a largish carton. It was simple to arrange online on Monday evening. I had the carton and packed it myself and it was picked up at lunchtime Tuesday. It was sent from Melbourne t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very happy with my service, even when they managed Toll. Toll being the reason I had to cancel Freight Exchange as they were unable to communicate effectively and the lines were broken down resulting... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di corriere
  2. Servizio di corriere e consegne
  3. Servizio di consegna
  4. Servizio di logistica
  5. Servizio di spedizioni e consegne
  6. Ditta di spedizioni

Scritti dall'azienda

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

22 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

The speed and efficiency of delivery

19 gennaio 2026
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

Thank you for the 5-star review! We’re thrilled you were impressed with the speed and efficiency of our delivery service. We look forward to helping you again soon!

Valutata 5 stelle su 5

very reliable

very reliable, no job too big.

27 aprile 2024
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Risposta di PACK & SEND Australia - Coburg

Thanks Sarah-Jane. We are over the moon to know that we were able to exceed your expectations and look forward to helping you again soon.

Valutata 5 stelle su 5

Happy customer

Amazing Amazing service and honest.

6 agosto 2020
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Risposta di PACK & SEND Australia - Coburg

Hi Steve, Thank you so much for your 5 star review. We really appreciate the great feedback you have given us.

Valutata 5 stelle su 5

We have dealt with PACK & SEND Coburg a…

We have dealt with PACK & SEND Coburg a number of times and on every occasion they have been extremely helpful, not to mention so easy to deal with. Would highly recommend their services.

16 gennaio 2020
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Risposta di PACK & SEND Australia - Coburg

Hi Kay. Thanks so much for taking the time to write to us about your Pack & Send experience. It’s great to receive feedback like this from our happy customers.

Valutata 5 stelle su 5

Dropped off at Coburg store

Dropped off at Coburg store. Very frienly and competent staff. Will use again

14 dicembre 2019
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Risposta di PACK & SEND Australia - Coburg

Hi Keith. Thank you for your kind words, we are delighted to read how our staff delivered above and beyond your expectations.

Valutata 5 stelle su 5

So easy to use

So easy to use, fast to book and haven't had an issue with delivery!

12 dicembre 2019
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

Hi Nik. Thank you for the positive feedback. We really look forward to serving you again soon.

Valutata 5 stelle su 5

Absolutely thrilled!

I was the sender of a largish carton. It was simple to arrange online on Monday evening. I had the carton and packed it myself and it was picked up at lunchtime Tuesday. It was sent from Melbourne to Perth and arrived at my daughter's home at 11.15am Friday in perfect condition. A great service which I'll use again. Highly recommend!

I was probably more thrilled than usual because the previous week I organised another company to handle my consignment and every day it wasn't picked up and despite daily phone calls and their promises I ended up cancelling after a wasted week.

9 dicembre 2019
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

Thank you Lynda for taking the time to leave us such a beautiful review. Looking forward to doing business with you again.

Valutata 4 stelle su 5

Picked up on time

Picked up on time, delivered on time & I was able to track the route. What more can you ask for.

6 novembre 2019
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Risposta di PACK & SEND Australia - Coburg

Appreciate the good feedback Richard.

Valutata 5 stelle su 5

No issues

No issues, great service.

27 settembre 2019
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Risposta di PACK & SEND Australia - Coburg

Thank you Jason for your positive review.

Valutata 4 stelle su 5

Efficient and fast

Efficient and fast. Perhaps a little expensive but is in ratio to service provided. Would recommmend

21 agosto 2019
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Risposta di PACK & SEND Australia - Coburg

Thank you for the positive words Gayle.

Valutata 5 stelle su 5

Very quick

Very quick, great service

28 luglio 2019
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Risposta di PACK & SEND Australia - Coburg

Thank you for the positive review.

Valutata 4 stelle su 5

Reliable and Quick

I booked stuff in to get taken away to Singapore and Auckland, and it got taken away the same day. The service was timely. However, the customer service was pretty lacklustre. I was contacted by Pack & Send that the Singaporean Customs office required extra payment. No worries, I'll pay it. Then I was directed to contact the courier service they contracted directly. After 40 minutes on the phone, I was told that I had to contact the courier company's branch in Singapore to pay for everything. So after another half an hour overseas call, I squared it up.

So yeah. Everything was picked up and arrived safely. Online booking was easy to use. A bit frustrating that customer service is a one word email consisting of 'yeah you deal with it yourself'.

7 luglio 2019
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

Thank you for your feedback & apologies that you had this experience. Unfortunately, with International shipments, the Duties & Taxes are only advised once the package has arrived at the destination. As this is a fee from customs, it is out of Pack & Send control.

Valutata 5 stelle su 5

Thank again guys

Awesome service and I have used them in the past and never failed. Thanks guys

28 giugno 2019
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Risposta di PACK & SEND Australia - Coburg

Great to hear Stefan, thank you

Valutata 5 stelle su 5

Thanks

Thanks for your quick service

16 giugno 2019
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

Valutata 5 stelle su 5

Very happy

Very happy with my service, even when they managed Toll. Toll being the reason I had to cancel Freight Exchange as they were unable to communicate effectively and the lines were broken down resulting in massive stuff around. Pack and Send did it effortlessly

21 aprile 2019
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

Valutata 5 stelle su 5

Top service

Top service, excellent! helped with everything needed. 👍

18 aprile 2019
Non scritta su invito
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Risposta di PACK & SEND Australia - Coburg

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

Valutata 5 stelle su 5

Great price

Great price, very helpful staff. My package was sent and received very quickly. No dramas. Would use again.

12 aprile 2019
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Risposta di PACK & SEND Australia - Coburg

Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.It was our pleasure to serve you.

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