The Auburn branch had the best customer service. The staff was very friendly and helpful. Thank you for taking the time to understand and help me with get my shipment delivered safely.
L'azienda ha risposto
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The Auburn branch had the best customer service. The staff was very friendly and helpful. Thank you for taking the time to understand and help me with get my shipment delivered safely.
L'azienda ha risposto
The software was so bad that though I selected documents it generated custom document as parcel and the shipment was stuck at customs . I eventually ended up paying customs import duty fee to get the... Leggi di più
L'azienda ha risposto
Company on the up, I love the concept, second time I’ve used and they are improved, customer service were also helpful over the phone. Could improve the timeliness and consistency of tracking updates... Leggi di più
L'azienda ha risposto
They are a bit more expensive compared to the some other services and there are a bit more paper work to be done. However, my parcel arrived in HK in just 2 days! There was no hassle from customs even... Leggi di più
L'azienda ha risposto
PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.
62 Derby Street, 2128, Silverwater, NSW, Australia
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The Auburn branch had the best customer service. The staff was very friendly and helpful. Thank you for taking the time to understand and help me with get my shipment delivered safely.

Risposta di PACK & SEND Australia - Auburn

Risposta di PACK & SEND Australia - Auburn

Risposta di PACK & SEND Australia - Auburn
Sliver water staff a wonderful great customer service. And delivered in a timely manner.
Thank you

Risposta di PACK & SEND Australia - Auburn
Excellent service from Pack & Send Auburn.

Risposta di PACK & SEND Australia - Auburn

Risposta di PACK & SEND Australia - Auburn
Company on the up, I love the concept, second time I’ve used and they are improved, customer service were also helpful over the phone. Could improve the timeliness and consistency of tracking updates and notifications, I’m sure they are aware and working on this. Very easy online booking system, is the key winner for me.

Risposta di PACK & SEND Australia - Auburn

Risposta di PACK & SEND Australia - Auburn

Risposta di PACK & SEND Australia - Auburn
I have used Pack & Send on several occasions and find the service convenient and reliable.

Risposta di PACK & SEND Australia - Auburn
Very good service,well organise and fast courier.
Thank-you

Risposta di PACK & SEND Australia - Auburn
The software was so bad that though I selected documents it generated custom document as parcel and the shipment was stuck at customs
. I eventually ended up paying customs import duty fee to get the shipment out for delivery. When raised this issue with pack and send team their support was pathetic . In short if i had used AU post it would have costed 30 AUD where are I paid 50 AUD ( incl custom import fee).

Risposta di PACK & SEND Australia - Auburn
Great Service and reliable and safe
we have not had any issues with Pack N Send and this is our prefered delivery option

Risposta di PACK & SEND Australia - Auburn
I had the poorest experience with pack & send from start to finish!
Called to let them know on 3 different phone calls, was told I’d get a refund for all the trouble I had & I never heard back!

Risposta di PACK & SEND Australia - Auburn

Risposta di PACK & SEND Australia - Auburn
They are a bit more expensive compared to the some other services and there are a bit more paper work to be done. However, my parcel arrived in HK in just 2 days! There was no hassle from customs even though the parcel was worth well over AUD1000.

Risposta di PACK & SEND Australia - Auburn
The best and quick I like pack and send so friendly

Risposta di PACK & SEND Australia - Auburn
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