Ospreypacks Recensioni 68

Experienced the H2O shoulder strap zipper getting completely stuck on first time use of Osprey Kamber 32 backpack, due to poor quality of the zipper teeth.
No warranty or repair support offered. Expected both more durability of backpack and replacement support for an expensive backpack than for me to be left with a broken item after first time use.

Ended up with 3 packs over the years for cycling & walking. All comfortable, practical & robust. So Santa Claus treated me to a suitcase a few year ago which in April fell fowl of the baggage handlers who managed to rip it. A couple of emails & photos later & my suitcase was fixed & back with me within days. Excellent service. I cannot fault anything about Ospreypacks. Their products are second to none & their customer care - should you need them - are first class.

Have a Osprey Poco Plus child carrier and it has lasted beautifully except that we had to get the buckle on the front waistband replaced. However, the customer service was excellent and the buckle arrived the day after I spoke to them. Such a great company.

I own three Osprey bags and a couple hydration packs that I use regular/daily, the quality is really impressive and above other of similar price.
I had a broken buckle once in one of my Cycling bags and the costumer service to replace was impressively fast!

Just bought my third Osprey pack and they are as good as ever, even phoned for a longer hip strap and they just send them out no questions, no fee, great service.

We've had 2 of the talon bags for 2 years now and recommended them to several friends, we were confident in the product because of the warranty offered. lately one of our bags has started to fall apart, the mesh on the back has ripped and the inner board bent with the clue coming unstuck. Several other splits on the straps are also showing. The logo on the bag has rubber off. As we have 2 of these bags both used to the same standard we felt that this one may have a fault so we contacted osprey. We were advised to send it in for repair (at out own postage costs).
When the bag arrived back some of the repairs were done but the bag still looks like its fit for the bin, Opsrey say it is general wear and tear and not the fault of the materials they've used, they've also suggested that it's been exposed to a high temperature.
So if you're considering one of these bags discount the lifetime warranty as a piece of advertising hype as they wont honour it.
The bag has lasted 2 years which for the price is rubbish.

Had this since christmas, great gift! Really well designed, comfortable and flexible. I climb, hike and MTB and I can use it for all three. Good water resistance.