Origin Fitness Recensioni 

1494
TrustScore 3.5 su 5

3,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 2 stelle su 5

Cable machines are useless. My local gym swapped to Origin and there were issues with the machines within about 2 weeks. The knobs you pull to adjust the cable heights have come apart on multiple mach... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered the OC3 spin bike last week, after a couple of conversations with Origin to find suitable date it was delivered today. Helpfully the driver placed pallet right outside my door. Packaged well a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a curve treadmill online from Origin Fitness, which cost a lot and therefore made me a bit nervous but there was no need. They delivered exactly when they said it would be delivered and communi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I cannot praise Origin Fitness enough. From my initial enquiry with the sales team (Matthew) to the installation team of Muran and Andrew who lugged my 60+kg OC3 spin bike up 2 flights of stairs, my e... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di attrezzature sportive
  2. Servizio per il fitness e l'alimentazione
  3. Grossista di attrezzature sportive

Informazioni fornite da varie fonti esterne

We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes. We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(1494)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Parcel showing as delivered but has…

Parcel showing as delivered but has been sat in DPD warehouse for a week and counting

14 dicembre 2022
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Risposta di Origin Fitness

Hi Barry

Thank you for the feedback.

Unfortunately DPD are having major delivery problems at the moment and we are struggling to obtain confirmed delivery dates from them. Normally we would re-ship however the same issue will happen due to the volumes they are currently moving. We can either refund and re-consign the parcels when they are found to our warehouse, or re-ship in January when they are hopeful things will settle down.

The Team will make contact to discuss further.

Regards
Origin Fitness

Valutata 1 stelle su 5

Not arrived

I ordered a barbell on 28th November and I still don't have the order. You said it was sent out twice but DPD still have not delivered. I was told yesterday and again today but as yet nothing. Shouldn't have to wait 2 weeks for an order I have paid for? Where is my barbell?

28 novembre 2022
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Risposta di Origin Fitness

Good Afternoon

Thank you for your feedback. Unfortunately we have been let down by DPD with your delivery, after the first delivery went missing we did arrange a second despatch however DPD have advised delivery was attempted and a calling card left. If this has not been the case we can only apologise and one of the Team will look into this again now.

Valutata 5 stelle su 5

Brilliant experience from start to finish

After alot of online research i found origin to be the most competitive on rubber flooring black friday deals.I called up after ordering to seek reassurance I was buying the right flooring for my needs and had a long conversation with one of the team who not only confirmed I'd made the right choice, but also took a genuine interest in what I was doing with my home gym setup and gave lots of great advice. Excellent company, will definitely use again

20 novembre 2022
Valutata 1 stelle su 5

Ordered two dumb bell weights for my…

Ordered two dumb bell weights for my son's Christmas.
One arrived in a broken cardboard box and was just left on my doorstep. I walk with the aid of a crutch and found it extremely difficult to lift it into my flat.
The second one I found lying on my doorstep with only a piece of cellophane wrapped round the middle of it. This weight arrived more than a week later.

1 dicembre 2022
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Risposta di Origin Fitness

Good Afternoon,

Thank you for taking the time to feedback this information. We are sorry to hear that our Freight Partner, DPD, have let us down with regards to your delivery and we will address this with them. I trust the product itself was in good condition and your Son will be pleased with the gift.
If we can do any more to help, please email orders@originfitness.com quoting your order number

Kind Regards
Origin Fitness

Valutata 5 stelle su 5

Good good

Good good! The quality is better, recommended to use this product!

29 ottobre 2022
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Risposta di Origin Fitness

Thank you for the positive feedback and we are pleased you are happy with the quality.

Kind Regards
Origin Fitness

Valutata 5 stelle su 5

Good service

Good service. Good delivery and the Dumbell’s are A1

12 novembre 2022
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Risposta di Origin Fitness

Good Afternoon

Great to hear both our service levels and quality of product are to your satisfaction.

Thank you for taking the time to let us know.

Kind Regards
Origin Fitness

Valutata 5 stelle su 5

Top service

When the courier lost one of the dumbbells (of a pair), Origin sent out a replacement straight away. Top service.

8 novembre 2022
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Risposta di Origin Fitness

Hi,

We appreciate your feedback and it is reassuring to know our prompt response was appreciated.

Kind Regards
Origin Fitness

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