The company notifies my about new merchandise. It also regularly notifies me of sales and end of season deals. Shipping is often free for a reasonable minimum purchase which I like. I have always foun... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Search and filter features work well … sometimes I wish it loaded with a certain number of items per page instead of infinite scrolling. Checkout is super easy. Always a fan of the retro style.
Site is good and big fan of the product. But process gaps exist. Eg. On my reject purchase, I asked whether you can match the price of your product from your sister site(golfapparel.com).for simple pr... Leggi di più
I'm a long-time shopper of Original Penguin clothing. The quality is great. Although my shirt size can be M or L depending on the fit, Original Penguin usually notes whether the fit is Slim or Regular... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Shop the Penguin Clothing Collection from the official Original Penguin by Munsingwear website. Original Penguin clothes from a full lifestyle brand that includes men’s polo shirts, wovens, bottoms, jackets, suits and accessories as well as women’s and...
Informazioni di contatto
Kinsey Road, CH65 9LA, Ellesmere Port, Stati Uniti
- www.originalpenguin.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Original Penguin’s online storefront…
Original Penguin’s online storefront offers a visually appealing experience that unfortunately stumbles when it comes to the logistics of saving money. While the site excels in presentation, the backend friction regarding rewards and discounts can make the final steps of a purchase feel like a chore.
The Highlights
• Ease of Use: The website is generally intuitive and easy to navigate. The layout is clean, allowing users to browse through collections without feeling overwhelmed by clutter.
• Visual Presentation: Product pages are a standout feature. They provide multiple and clear product images, offering various angles and detail shots that give a realistic expectation of the garment's fit and fabric.
The Hurdles
• Clunky Checkout Logic: One of the more frustrating aspects is that rewards and discounts must be entered separately. This adds unnecessary steps to the checkout flow and can be confusing for customers trying to stack or choose between offers.
• Reward Inaccessibility: Accessing account-based rewards is surprisingly difficult. Instead of being prominently displayed or automatically suggested at checkout, they feel "buried" within the account interface.
• Manual Discount Application: Despite flashy banners advertising site-wide deals, discounts often fail to apply automatically. Users are frequently forced to hunt for and manually enter codes that should have been triggered by the items in their cart.
The Verdict: Great for window shopping and browsing, but the checkout process needs a significant "user-friendliness" upgrade to match the high quality of the apparel.
All good with clothes and shipping.
All good with clothes and shipping.
Great quality items
Great quality items, though price isn’t always great and shipping wasn’t particularly speedy
Penguins Like My Father!!
Have purchased several pairs of pants and polos. Super-happy with all of them!! Easy site to navigate.
Original Penguin Basic Core Tee — Known Defect, No Action Taken
I've purchased multiple Basic Core Tees from Original Penguin and they all develop the same defect: the fabric tears around the inner label area after minimal use.
I reported this issue months ago with photos, and they acknowledged it — yet nothing changed. What's most telling is that if you look at their own product photos on their website right now, you can clearly see the same damage in the neck/label area on the model. They are aware of this manufacturing defect and are still selling the product as-is.
This is not a wear-and-tear issue. This is a structural defect that Original Penguin knows about and has chosen to ignore. Buyers beware.
The quality of the clothes and prices…
The quality of the clothes and prices are great, but when it comes to delivering the orders I am never able to track anything and never know where anything is until its at my door.
Great fitting shirts
Great customer service and easy returns!
Penguin has always had excellent customer service, especially their Las Vegas Store (my favorite) their quality is fantastic, always classy yet professional. I recommend Penguin to anyone I can. Thank you to each and every one of you who make penguin Penguin. Love love love your brand. ❤️
Love OP Men's Clothing
Love OP men's clothing quality and fit. Convenient Lincoln Rd store in Miami Beach. Wonderful staff.
Great quality and shipped quickly
Great quality and shipped quickly.
OP is always a go-to step above and stand-out.
Best store around
Great product
Easy navigation
Easy navigation, smooth site interaction, products and available deals and clearly labelled.
Love it all the clothes
Ease of use and constant updating of…
Ease of use and constant updating of inventory.
Great clothes and good service
The quality of the clothing is great, the sizing is generally accurate, and any issues are quickly resolved.
Switched shipping labels
Ordered 3 pairs of Penguin shorts. Received a package with Perry Ellis sport jacket, slacks, dress shirts and socks. Obviously someone switched mailing labels with someone who ordered for a wedding, prom, funeral or similar. Previous Penguin order, one of the pairs of shorts had an obviously bad seam. Did get a refund for that.
Orders cancelled
I have been a costumer for a few years and I love the quality of the product but the last 4 or 5 orders they’ve been cancelled for no reason.
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