I would have rated very low due to the fact that I am still waiting for the masks to arrive, but saved by the very good customer service from Finn, who has gone to great lengths to find out where my o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
These masks are cheap Chinese and are NOT suitable for Virus Protection. (The black mask) They are labelled for Cosmetic Use. We are officially informed that we should use 3 layer masks so read the... Leggi di più
L'azienda ha risposto
Lovely hand sanitiser, the aloe vera and vitamin E stop it feeling like it's paint-stripping your skin. I also thoroughly applaud the ethos behind the company in not exploiting the market at this... Leggi di più
L'azienda ha risposto
Really good value wonderful ,I had a problem ordering I contacted customer service and Finn replied very quickly , in the meantime I managed to place my order . I sent an apology for bothering the... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Quality supplier of affordable PPE, with quick delivery services across the UK.
Informazioni di contatto
Pembroke Road, W8 6DE, London, Regno Unito
- 0203 105 1713
- info@originalmaskcompany.co.uk
- www.originalmaskcompany.co.uk
4,5
Eccellente
87 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good quality and excellent service
9 luglio 2020
Non scritta su invito
Good service
9 luglio 2020
Non scritta su invito
Face masks came quick but they smell…
Face masks came quick but they smell bad plus the blue colour is faded in places and some of the elastic came out and the mask fell off while I was out . So not really happy and not to sure if they was made in the UK.So considering all that i really don’t think they will give me the protection from the virus.
8 luglio 2020
Non scritta su invito
Risposta di Original Mask Company
Hi Lorraine!
Thank you for your feedback and we're very sorry to hear that your face masks were not up to the standard which our customers rightfully expect. It is unusual to hear that our masks smell bad and that they weren't of a high quality. Whilst we carefully quality control all batches of masks that we sell, they are indeed not made in the UK. We don't specify anywhere that our masks are made in the UK, but do state on our packaging that the masks are made in China. Currently almost 100% of mask production comes from Asia (primarily China followed by India). We continue to look into producing in the UK but this does take time.
We have reached out to you via email to rectify the situation, and would also be grateful if you could send us photos of the items that you received and that you refer to. As the first negative review we've received we take this very seriously, and any feedback is always gratefully received as we continue to grow our offering of quality PPE and health supplies at very affordable prices.
Thanks,
Finn
Very good service and prompt delivery …
Very good service and prompt delivery thank you
8 luglio 2020
Non scritta su invito
Pleased with my masks I had ordered.
8 luglio 2020
Non scritta su invito
Thought it was professional.
8 luglio 2020
Non scritta su invito
UK stockist.
Very impressed with this company. Masks arrived very quickly, competitively priced, (half the cost of the same ones selling locally) AND they have a nose pinch so my specs don’t fog up. I do have reusable ones but find these are much easier to wear.
8 luglio 2020
Non scritta su invito
Masks arrived on time
Masks arrived on time, as expected and are good quality
7 luglio 2020
Non scritta su invito
Ordered 7 masks
Ordered 7 masks. They are lightweight and suitable for the summer. I had to take the nose strip out as they were uncomfortable for us. The masks don't need them anyway as they fit snugly around the face. We like them and I ordered another 8, again taking out the nose strip.
7 luglio 2020
Non scritta su invito
Risposta di Original Mask Company
Hi there YWillis!
Thank you for your review, we appreciate the feedback! The nose strip is there to allow you to shape the mask to fit the bridge of your nose, but I'm glad to hear that they fit snugly around the face anyway.
Stay safe!
Excellent service
I recieved an acknowledgement of my order immediately. I also received a message to explain a slight delay in delivery and my goods arrived within a week.
3 luglio 2020
Non scritta su invito
Very pleasant to deal with
Very pleasant to deal with, good value .
Parcel arrived when stated.
Highly recommend this company.
3 luglio 2020
Non scritta su invito
Communication was excellent
Communication was excellent, very satisfied thank you
3 luglio 2020
Non scritta su invito
They are well worth the money and would…
They are well worth the money and would recommend you to anyone
3 luglio 2020
Non scritta su invito
Easy to order
Easy to order. Good value and delivered at quoted time and date.
2 luglio 2020
Non scritta su invito
Good price ,quick delivery
2 luglio 2020
Non scritta su invito
Quick delivery ..good product
2 luglio 2020
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.