I have had a query with Original Duckhead with regards to my recent purchase. They have been very quick responding to my query and have kindly sent me a replacement. They have been very understanding... Leggi di più
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I have had a query with Original Duckhead with regards to my recent purchase. They have been very quick responding to my query and have kindly sent me a replacement. They have been very understanding... Leggi di più
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I had a really great experience with Original Duckhead’s customer support. I purchased one of their umbrellas from a local boutique and unfortunately discovered it was damaged when I opened it. I reac... Leggi di più
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After just over a year, I noticed a non-structural component of my umbrella had come out. I reached out directly to the company and received excellent help and resolution, despite having bought the um... Leggi di più
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o Duckhead Original é um mimo, suas cores são incrivelmente alegres, dá vontade de ter todos, usar como uma peça do look é a solução! Estou no Brasil, comprei e em poucos dias recebi meus Patinhos, e... Leggi di più
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We are a woman owned and led Company dedicated to producing joyful, functional, and considered designs. We work with recycled, recyclable, biodegradable, and sustainably sourced materials. Our umbrellas are handmade using age old techniques adapted to our modern-day usage and built to last beyond the season. Our design ethos is simply that a well-made and fit for purpose umbrella can be both functionally useful and a coveted accessory cherished for many years.
London, Regno Unito
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For those who value both quality and aesthetics, this is a must-have item in any stylish wardrobe. I really love them

Risposta di Original Duckhead
I absolutely love this brand! This is the cutest, highest quality umbrella I have ever purchased. It is wind resistant and great for nasty weather. Their customer service team is amazing as well! When my umbrella got damaged, they replied to me within the day and offered a replacement. I highly recommend purchasing their products as they are meant to last and are eco-friendly!

Risposta di Original Duckhead
Produit offert à Noël. Malheureusement assez déçue du produit … le bouton permettant d’ouvrir le parapluie ne fonctionne pas. Et après seulement quelques utilisations, le parapluie s’est retourné et est maintenant abimé, il ne tient plus. Bref très dommage.

Risposta di Original Duckhead
Cute umbrella but mine leaks like a sieve in moderate rain. Super disappointed given the price and the claims of high quality

Risposta di Original Duckhead
Less than I anticipated - some of the supporting spurs are plastic, and the parts that are metal are thin and flimsy. Not convinced it will last long in the UK weather, but I appreciate the sustainability initiatives and really loved the unique look. However, for the price it is not worth it.

Risposta di Original Duckhead
These umbrellas look adorable but they are quite heavy. I don't often use an umbrella but mine broke after one or two uses- one of the little metal pieces snapped. It is now completely unusable. The company does not offer repairs so I have to buy a new umbrella. It's hard to see how they can claim to be sustainable with this business model. Product needs to be made to last and/or repairs need to be offered. I would even pay to get my umbrella repaired.

Risposta di Original Duckhead
Prompt shipping (ordered Saturday, dispatched Monday, received Tuesday!!!), wonderful customer service, and beautiful umbrellas! I ordered the Forest green duckhead umbrella and the Magenta daily umbrella. Both gorgeous and functional (and a very Christmas-y pairing)! Love ODH.

Risposta di Original Duckhead
My lovely umbrella unexpectedly broke off and it was replaced promptly. The service went beyond my expectations
I recently purchased an umbrella from Original Duckhead, attracted by its cute and sustainable design. However, my experience was mixed. While the aesthetics were charming, the durability left something to be desired. After a few uses, parts of the umbrella gave way, disappointing me considering the price. Additionally, the delivery process was not smooth, with delays and communication issues. Overall, while there are some positives, the product didn't fully meet my expectations for sturdiness and service reliability.

Risposta di Original Duckhead
What a team. What an umbrella. I bought three umbrellas, one for my wife, one for my mother-in-law and one for my mother. They all absolutely love their gifts. Additionally. Not only do I have three happy recipients, but when something was amiss with the delivery of one of the umbrellas, the customer service team were world class and so very supportive. I really can’t recommend Original Duckhead enough.

Risposta di Original Duckhead
Had it for a couple weeks and bar part broke when I opened it to use . Sad because I was hoping at the price it would last longer

Risposta di Original Duckhead
I had a faulty umbrella and they replaced it no question – fantastic customer service and beautiful umbrellas!

Risposta di Original Duckhead
The umbrellas are super cute and I love that they're sustainable but it just isn't sturdy enough to be worth the money. I bought mine just a few months ago and the shaft bent in the wind. Whilst trying to wrestle it closed the head then snapped off too. The beak had chipped prior to this despite me always being gentle with it. Disappointed to see the warranty doesn't seem to cover anything, but equally I don't think I want a replacement- if it can't withstand some wind in June I'd stand no chance in winter! I'll be sticking to Fulton from now on.

Risposta di Original Duckhead
I'm trying to reduce my impact on the environment and wanted a sustainable umbrella that would last me a while. my housemate had a second hand odh umbrella and I thought it was cute so I bought one.
when it arrived I was surprised to see it had clear plastic on the ends/joints, which imo made it look a bit cheap - i thought metal or wood might make it look better though I appreciate the plastic makes the umbrella lighter. as the plastic is (hopefully?) recycled I didn't mind too much.
also, the head/handle wobbles which makes it feel not very sturdy.
so the next bit is kind of on me. soon after unwrapping it, I dropped the umbrella (I have nervous tremors) and it landed on its head on the floor. immediately a bit of the beak cracked off revealing the wood underneath. I was sitting on the floor so it dropped from a height of 30cm max. crushing!! I dropped it again a few days later, this time on the pavement, and more of the beak enamel came off. now it looks old and used when I've used it once.
I honestly expected better quality. I feel like if there is an item that is going to be used frequently and often when slippery and wet, it needs to have a high level of durability.
in terms of functionality, it's okay. the one time I've used it has been relatively windy and it does flip inside out really easily, which isn't necessarily a bad thing as the flexibility makes it more durable (?). the handle could be bigger - I don't have large hands but after a few minutes they started to cramp from how they were wrapped around the duck head. I think the stalk could be longer to rest the umbrella more comfortably against your shoulder, and also the shape could be more convex as I found I was still getting quite wet under the umbrella when the rain was coming from an angle. the button I think should be in streamline with the handle as it is easy to trigger it - my housemate has had the head pop up from their bag as something has pushed against the button, especially on packed public transport.
however, none of these things would bother me as much if the beak wasn't cracked and the handle wasn't wobbly.
a couple pros is that it is really cute and dries REALLY fast - I just wish it was more resilient!

Risposta di Original Duckhead
Superb Customer Service! I had an issue with the locking mechanism on an umbrella I received as a gift. Upon emailing customer support for some help, within a one working day I was given a code to order a replacement for free. The response was swift and appreciated

Risposta di Original Duckhead
I love the sustainability focused company mission and the use of recycled materials, finally a brand providing a real solution to the issue of waste in the umbrella industry! I love the marketing too!!

Risposta di Original Duckhead
What an umbrella! Love the design and colours. Makes me feel chic and unique. But unfortunately my mum stole it from me so ordering another one again.

Risposta di Original Duckhead
This umbrella is like a superhero in the rain - reliable, sturdy, and always there when you need it as it's compact enough to fit in my bag but opens up to cover enough. 5 stars for the cool design. 🤘

Risposta di Original Duckhead
Such a great and unique design with an amazing quality.
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