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Valutata 1 stelle su 5

Been waiting for my order for 5 weeks will be canceling, they keep pushing out the shipping time.

Valutata 1 stelle su 5

I received the wrong order. I ordered 1 year worth of shakes in vanilla flavour, got the chocolate flavour. I spent a significant amount on this order but customer service is ignoring me. I tried cont... Leggi di più

Valutata 1 stelle su 5

I tried to cancel my order and they didn’t cancel it in time, but said I could return it for a full refund. Customer service didn’t honor what they said before and charged me return shipping. After se... Leggi di più

Valutata 1 stelle su 5

I received my order and read the packaging, which I should have done first. I immediately threw it all in the garbage because of the WARNING. "This product can expose you to chemicals including lead,... Leggi di più

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. anche in
  3. Negozio di alimenti per la salute
  4. Negozio di vitamine e integratori

Informazioni fornite da varie fonti esterne

Organifi Green Juice Gently Dried Superfood Greens Powder. Get all your healthy superfoods in one glass...with No Blending, No Juicing, and No Cleanup


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

24 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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1,9

Tutte le recensioni

(24)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The worst company ever used

The worst company ever used, made order paid , they cancelled it as out of stock but,…..continued to send me ensila saying delivery delayed. As leaving country I can’t receive it. Useless go elsewhere

14 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I tried to cancel my order and they…

I tried to cancel my order and they didn’t cancel it in time, but said I could return it for a full refund. Customer service didn’t honor what they said before and charged me return shipping. After several back-and-forth messages. They were incredibly unhelpful. I left a negative review on their website, which they did not post. I would recommend ordering from a company with better customer service standards.

30 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Der er skide ligeglad med folk, vil bare have penge

Dårlig kundeservice, ville tjekke om fragten var gratis, hvor ordren åbenbart går igennem.

Man kan så ikke annullere ordren selv efter 5- 10 min efter man har bestilt Og skriver til deres kundeservice.

Så selv om det er bestilt inden de åbnede kan man ikke fortryde. Dårligt det kostede lige 8000,- at tjekke da de reklamerede med gratis fragt hvis man købte 3 grøn juice. Det får man så ikke kan jeg bekræfte!
OR1843236

18 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Zero communication whatsoever and…

Zero communication whatsoever and ordered product over a month ago still haven’t received it.
Ordered many things from this company and finding out from reviews that is basically crap with no communication as well as not backed by anything scientific and comes with a precursor that it’s from California which means it’s fake Hollywood could have mercury and lead in it but you bought it bs!

4 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered 6 bags of the cherry creatine…

I ordered 6 bags of the cherry creatine chews on 12/2 and it’s now 1/7 and my order still hasn’t shipped! I emailed 2 weeks ago and the customer service agent told me that they are out of stock and “should get them” by the first week of January. I emailed twice this week with no response. I’m going to have to dispute the charges with my bank. HORRIBLE way to run a company. Zero communication. Had I not initially emailed and asked what the heck is going on, I would still be left in the dark. In the meantime I’ve gone 6 weeks without creatine patiently waiting for my order! Screw this company. I’m going elsewhere.

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could give them 0 stars

If I could give them 0 stars, I would. They are horrible. I had heard of them as a great company and great deals and great product. I finally ordered from them and as a first and now a ONE time customer, I will never order from them again. The customer support is awful, I've waited several days for a response. They didn't tell me something was out of stock and I am now slated to receive my package i orders 3 weeks ago, next week! I will never order from them again when there are so many other options out there. Truly disappointed because I've seen so many Instagram influencers peddling their products and now I just think it's all a scam. Still waiting on my refund and have had to dispute the charge with my credit card company due to no response from their support team for several days. Do not support this company, they're absolutely awful!

14 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

My Organifi Experience

Since Organifi puts out an image of caring concern and inundates my email with promos and request for feedback. I might as well leave this here for others.

First of all I got no response to multiple emails and web chats. Why have those as options to communicate with Organifi?! It wasn’t until I called that I spoke to someone who could not understand why my order had not shipped and promised to follow up and she did not. After a few more days I called again to insist on cancellation and refund, then the matter was finally settled.

I understand that there was a shortage, but the time it took to let me know about it and why my order of nearly 300$ would be delayed because of it, was inexcusable. Keep in mind that they promote 24/7 shipping on every page. So instead of shipping what was in stock with an explanation of delay of the out of stock product, something lots of business do, ship separately or I dont know, even just a timely notification about it, I got a run around and they lost my business!

As a first time customer makes me think Organifi doesn’t know what they are doing and since these products were to improve my health, I wasn’t about to add this stress to my life. So no, not a good experience at all.
I should have checked trust pilot first and I would have seen my experience was not unique.

1 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scammers

Scammers. First they sent the wrong order after I returned the goods to them, and they don't return the money

19 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Disappointed

I received my order and read the packaging, which I should have done first. I immediately threw it all in the garbage because of the WARNING. "This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm." Total waste of money and this stuff is not cheap.

8 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Organifi customer service is anemic.

I contacted Organifi about a supply chain issue in that one of their distributors short shipped product and I was out of pocket without resolution for an extended period, not knowing it would get resolved (with no help from Organifi)

Organifi failed to look into the issue and closed the ticket. The distributor did react to the problem after an unusual delay, and provided extra product to compensate for the delay.

However throughout this process Organifi did nothing but waste my time dealing in their less than adequate customer service system. The customer service people were polite, but delivered unhelpful canned responses, apparently not empowered, could only say sorry and closed the ticket while their supply chain is not being managed effectively. It took me weeks, way too much time and Organifi customer was a waste of my time. Great companies have great customer service. If reputation is deemed by customer service reviews, in my view Organifi is a below average company.

19 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Enjoyed the red juice

Red juice is delicious and their chocolate powder is good quality too. Really enjoyable products and I recommend if anyone is looking for good quality drinks powders with low sugar content

12 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Really poor customer service

Really poor customer service! Long wait times and the representatives present as arrogant and pretentious. I had one representative insult my character! The owner apologized but damage done. Also buyer beware the product called "Gold" for rest and relaxation has a history of producing stomach pain! When I spoke to the representative (second time when calling customer service), I think his name was Pablo, he did not apologize nor offer a solution. He simply told me that they have received reports from customers of this product upsetting their stomach. Again, offered no apology, nor resolution and seemed to be indifferent about this issue.

5 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I received the wrong order and support is ignoring me.

I received the wrong order. I ordered 1 year worth of shakes in vanilla flavour, got the chocolate flavour. I spent a significant amount on this order but customer service is ignoring me. I tried contacting them regarding the order several times over the last few months. I haven't had any response at all. Extremely bad customer service do not buy products fom this website.

6 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Overpriced products made me feel sick, still no refund

Ordered the green and red juice bundle along with the immunity bundle whilst pregnant and suffering with COVID. Claims from the immunity drink did not live up to expectations and the green and red juice gave me horrendous acid reflux and made me sick in the night (I was far along in my pregnancy and did not suffer with any nausea or sickness prior to this). I initiated the guaranteed refund and return but have still not received it. In the meantime, another order totaling nearly £100 on 'subscription' left my account and when I stated I had tried to cancel it but there were issues with my account, I was told it was "too late" despite it being another few weeks before the products were actually dispatched to the UK. I have now had to pay £30 postage to return the product and have been charged two lots of import VAT at £65 each item. Overpriced products, can get all your nutrients and goodness from actual food. Really bad customer service and do not provide prepaid return labels to customers outside of the UK.

23 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

I ordered the protein powder x3 $222.92…

I ordered the protein powder x3 $222.92 on 22nd August it never arrived. They insisted it was delivered and keep sending me Royal Mail tracking info but when I telephone Royal Mail they tell me it was returned and to date Organifi have refused to refund me. Customer Services guy Alberto is difficult to communicate with and does not understand english I dont think dont buy.

20 novembre 2020
Non scritta su invito

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