Chris and Connah did amazing at fitting my Internet. Amazing service!! Very polite explained everything showed me how to connect and what one would work for tv and camera. Also offered to connect any... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Ross and Andy gave an excellent service when called out to fit a new router. Originally we had bad signal but they ensured that our connection was boosted. They ensured coverage was in all rooms in ou... Leggi di più
L'azienda ha risposto
What is the point in having a technical team when they don't even answer the phone. I was on hold for 30mins and still no answer and the issue is still not resolved.
Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Regno Unito
- 0800 2466 650
- info@opusbroadband.net
- www.opusbroadband.com
4,4
Eccellente
676 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
10 out of 10
Absolutely over the moon with my internet, very quick from enquiring to getting set up. And the connection is quicker than expected I have the 40mb package and it's running over 45mb. Scotty the engineer was great, very friendly and helpful and very polite and efficient
23 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hi Lucy,
Thank you for leaving us such a positive review, we are so happy to hear that you had a good experience with our service. Welcome to Opus Broadband
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
I recently changed my WiFi password and…
I recently changed my WiFi password and faced several issues afterward. None of my devices could reconnect properly, and to make things worse, the technical support team was unresponsive — no one picked up my calls despite multiple attempts.
Another major drawback is the lack of parental control options in the network settings. In a home with kids, it’s important to be able to block adult or unsafe content, but there are no tools provided for that. Very disappointed in the lack of basic features and support.
Hoping the company improves both its customer service and gives users more control over their home internet security.
16 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hi Muhammad, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.
Very good
Michael was very polite and explained everything to me and went through details very well. Excellent service thank you
16 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Ix wireless
He worked until it was finished, cleaned up after himself, made sure we could connect to it via Wi-Fi .
8 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Very polite got me back online very…
Very polite got me back online very quick over all 10/10 rating thank you very much
7 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hi Shantell, thank you for leaving us such positive feedback
Its has been goog instaltion and good…
Its has been goog instaltion and good wifi
2 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Micheal very good
1 aprile 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Excellent service
31 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
The operater that installed the…
The operater that installed the equipment was clean tidy respectful of the property and did a fantastic job
27 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Micheal was brilliant
Micheal was brilliant. Very thorough, he did a very good job, fixed the issue.
27 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hi Master, I am pleased that we have resolved your issue. I will ensure that Michael receives your positive feedback
After a year of issues with our…
After a year of issues with our internet and countless phone calls and emails with them directly we was finally sent an engineer “scotty” wow! He was great he answered each and every question we had explained thoroughly what the issues were and finally managed to get us back up and running! Hats off to the guy he was fab!
27 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hi Cassidy, thank you for leaving us a positive review. I will ensure that Scotty receives your positive feedback
Excellent work by Michael,Neil,Tyler…
Excellent work by Michael,Neil,Tyler highly recommended
25 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Great work and extremely tidy and…
Great work and extremely tidy and respected my home. Would recommend scotty to everyone
25 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Nathan did a brilliant job with my…
Nathan did a brilliant job with my installation today, very professional. Would recommend.
21 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!
Risposta di Opusbroadband
Hi Jeanette, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.
Very friendly talked me through…
Nathan was friendly talked me through everything and the install was neat and tidy. Appreciated
12 marzo 2025
Non scritta su invito
Risposta di Opusbroadband
Hi Nathan, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.
Risposta di Opusbroadband
Hi Josie, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome. Welcome to Opus Broadband.
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