Ordered yesterday afternoon and my order of x9 wax burners arrived around an hour ago. Can't quite believe how quick this was. I paid std postage so didn't expect to get my order for at least 3 days i... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent customer service! In quite a large order, a single item (costing one pound) had been confused with a similar item and the wrong one sent. My email enquiry was dealt with very promptly and co... Leggi di più
I ordered on the 2nd October 22, waited for deliver as the dispatch stated it was on route. Got emails saying it was delayed. Ordered from elsewhere as needed the cleaning products to clean house befo... Leggi di più
I ordered some goods way back in September. On Friday 7th October I was informed that my parcel, which has incorrect items in it, would be delivered on Saturday 8th October. I left a safe place incase... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio "Tutto a un euro"
- Minimarket
- Supermercato discount
- Servizio di consegna di prodotti alimentari
- Negozio di alimentari
- Magazzino all'ingrosso
Scritti dall'azienda
Established in 2014 as a compliment to a well-known family wholesaler supplying toiletries and cleaning products, Online Pound Store quickly grew into it’s own entity with an ever-expanding range covering all seasons, occasions and needs. Based in the Manchester area, Online Pound Store thrives to make it easier and cheaper to get all of your household essentials to your front door. Forming close partnerships and networks with big names such as Airpure, Fabulosa, Ashleigh & Burwood and Henkel, has allowed to Online Pound Store to keep prices affordable. With over 4000 branded products, tracked and delivered direct to your front door. The Site That Saves You Money!
Informazioni di contatto
4,0
Molto buono
981 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
AVOID.......
AVOID........ POOR CUSTOMER SERVICE.
Order arrived damaged, not couriers fault.
After messaging several times, they need photos before they can help.
Didn't think of taking photos before putting things in the bin.
If they can't believe their customers, they won't be getting my custom again.
First and last order.
4 aprile 2024
Non scritta su invito
Risposta di Online Pound Store
Hi,
We do apologise for the inconvenience that was caused with your order.
Unfortunately, as per our Return & Refunds guidelines, photographic evidence is required in order to fulfil any requests regarding damaged items.
Once again, we do apologise for the inconvenience caused and we thank you for your feedback.
If you do have any further questions or inquiries, please do not hesitate to contact us at info@onlinepoundstore.co.uk.
Kind Regards
OPS Team
Exceptional service
First order with this Seller. Absolutely delighted with whole process. Great items, well packed. Delivered well. Great value. Excellent communication right fro time of order to delivery at door.
25 marzo 2024
Delivery instructions not followed
Although I gave instructions for item to be left in porch, it was left outside where I literally caught someone trying to steal it. I did notice you had printed in very large text all done the side of the box 'please leave inside the porch' - this was completely ignored by the delivery person. Won't be shopping online from here again.
23 febbraio 2024
Risposta di Online Pound Store
Hi,
We are terribly sorry to hear that this has happened.
This information has been passed along to your local delivery team.
I can also see that a customer service team member has now emailed you in regard to this.
Kind Regards
OPS Team
My items were shipped super fast but…
My items were shipped super fast but unfortunately my plate that I ordered came chipped. It was super cheap so I’ve just decided to just leave but it’s a shame it’s chipped as I can’t really give it as a gift now😩.
28 febbraio 2024
Non scritta su invito
Risposta di Online Pound Store
Hi,
I can see that a customer service team member has now emailed you in regard to this.
Kind Regards
OPS Team
5* service
5* service. Order delivered within days, will definitely be ordering again and would recommend to others
21 febbraio 2024
Non scritta su invito
Fast delivery,great price
Fast delivery,great price, packaged well 5* will order again
25 gennaio 2024
Great price and fast delivery… perfect…
25 gennaio 2024
Very good ❤❤❤❤⭐⭐⭐⭐🌟⭐⭐⭐⭐
25 gennaio 2024
Good experience
25 gennaio 2024
Excellent.
25 gennaio 2024
Because the product met my…
Because the product met my expectations. It is very difficult to buy this specific brand and smell of disinfectant at supermarkets.
2 gennaio 2024
Excellent
Excellent on line service and I wide range of products at a excellent price also excellent service thank you
2 gennaio 2024
Good enough to rely on
I was initially sceptical but decided to give it an go after doing a bit of research about them. The Items were as described and arrived early. I definitely recommend the online pound store
2 gennaio 2024
great as usual
24 novembre 2023
Items were well packed and the post was…
Items were well packed and the post was fast
24 novembre 2023
Exceeded my expectations
Exceeded my expectations.
Quick processing & quick delivery & best of all... everything was as promised.
Definitely would order again.
Recommended.
24 novembre 2023
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