Ongosa Recensioni 

52
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Just returned from a week in Les Deux Alpes. Having previously had a bad experience with ESF for our kids we wanted a good value ski school we could trust. We got a phone call very quickly after our e... Leggi di più

Valutata 4 stelle su 5

I used Ongosa when the ski school associated with our resort in Avoriaz told us we were unable to arrange lessons on the dates we had available. Ongosa sorted a combination of group lessons and privat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would 100% recommend this company's help! Megan from Ongosa made it so easy to organise this surfing trip. As I am on a budget, she was very helpful in finding a surf lesson package within my bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a cool service! I put in a request for info on Ongosa and was emailed back quickly by Megan. She asked some more questions and within a day or two came back with suggestions for places to surf on... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Settimane bianche
  2. anche in
  3. Centro ricreativo
  4. Negozio di articoli per sport invernali

Informazioni fornite da varie fonti esterne

Ongosa is the best way to find great local ski instructors & guides. We take the hassle out of finding the very best independent ski pros to suit you and what you're looking for, or need.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

52 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(52)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent school for the kids in Deux Alpes

Just returned from a week in Les Deux Alpes. Having previously had a bad experience with ESF for our kids we wanted a good value ski school we could trust. We got a phone call very quickly after our enquiry and it's good to have someone to talk things through with. The ski school Ongosa found us was excellent, the kids had a great week and it made for a better holiday. It cost us no more than if we'd booked direct but we definitely benefitted from the fact Ongosa had checked it out first. Everything was exactly as described including the fact they moved my daughter up a level so she wasn't stuck in the kinder garten area all week. A no brainer to use again.

14 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Great service for a great price! I warmly recommend it!

I just came back from my surf lesson I booked with Ongosa in Zarautz, Spain. I can only say the service is excellent! I don’t speak Spanish and it would be very difficult for me to find this class by myself, but Ongosa took care of everything, they got in touch with me via e-mail and in a very nice and professional way kept me up to date with my request. Once they found a class that suited my requirements, they sent me the email with secure payment process, very fast, very straight forward and they even took the time to call me personally and als if everything was clear. I had the pleasure to be taken care off by Megan, a very nice and helpful person. Once arrived in Spain, everything was in the system, everything booked an paid as foreseen. I was very surprised by the price as for all that service, Ongosa only asks 2,50 more then the price of the class. The class was great and I really got exactly what I asked for a very good price/quality ratio. All in all, I’m one very satisfied client and thank you Ongosa for giving me the opportunity to practice my favourite hobby with no hassle!!

9 agosto 2018
Non scritta su invito
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Risposta di Ongosa

Hi Hana,

Thank you very much for your lovely words!
I am really pleased that you have found our service so helpful and that you enjoyed your lesson.
I hope you have a great rest of your trip!

All the best,

Megan

Valutata 5 stelle su 5

Really easy to use

Really easy to use. Great customer service. Good value.

25 luglio 2018
Non scritta su invito
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Risposta di Ongosa

Hi Richard,

Thank you very much for your great review, I hope you and Chris had a great time on your lesson!

All the best,

Megan

Valutata 5 stelle su 5

Very good

Me and my partner very enjoyed this experience! Our instructor was friendly and helpful :)

25 luglio 2018
Non scritta su invito
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Risposta di Ongosa

Hi Olga,

Thanks for your kind review. Glad you had a great experience!

Cheers!

Matt

Valutata 2 stelle su 5

From 100 to 20 real quick

1time all perfect and I rated it with 5 stars second time they called me back on a sunday and I was suprised that they are even working on sundays!! But then I never heard of her again. No communication at all no Mail no Call no Message at all.. sucks

I gave a better rating since I can accept your answer. But indeed you could at least write like we couldn‘t find something in time so I can organize something by myself.. but nothing at all is pretty unfair to me aswell cause I wasted another day saying ongosa will get back to me with an offer for the remain time.. And then I realized you wont write me again.

24 luglio 2018
Non scritta su invito
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Risposta di Ongosa

We are really sorry you feel we ignored you and we didn’t get back to you.
I know Megan worked really hard to try to find a surf session for you, but due to the short notice in a very busy period, there wasn’t anything to offer you. So by the time she finished up on Sunday evening I understand she didn’t confirm that she had had no success in finding someone available, which I can imagine would have left you hanging. I am glad to hear that your first experience was 5 stars. We really appreciate both positive and negative feedback, so thank you for your comments. We will be looking at how we can ensure everyone who makes a request or booking is kept abreast of updates as they happen.

Many Thanks

Richard Smith
CEO & Founder

Valutata 5 stelle su 5

Local knowledge wherever you want to go

Great service...friendly, personal and expert.
These guys found me a great guided adventure in the Pyrenees for me and my family this summer...all without me having to trawl websites or try my (bad) French or (even worse) Spanish.

24 luglio 2018
Non scritta su invito
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Risposta di Ongosa

Hi Paddy,

Really pleased that we managed to find something suitable for you - I hope that you all have an awesome time and enjoy the summer adventures.

Take care!

Best Wishes,
Dylan

Valutata 5 stelle su 5

Matt Meylan

Matt was quick, informative and very accomdating!

9 luglio 2018
Non scritta su invito
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Risposta di Ongosa

Hi Michelle,

Thanks for your kind review. I hope you have a great time surfing!

Matt

Valutata 5 stelle su 5

Thank you Matt!

Huge thanks to Matt for sorting out our lessons - can't wait to learn how to kitesurf in a few weeks!! Quick, easy and really helpful booking process

27 giugno 2018
Non scritta su invito
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Risposta di Ongosa

I hope you enjoy your kitesurf lesson!

Matt

Valutata 5 stelle su 5

Good knowledge

I wanted to book surf lessons in the Algarve, and Matt was very quick to recommend a surf school in Faro, as well as other things to do and see in the area!

26 giugno 2018
Non scritta su invito
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Risposta di Ongosa

Thanks for the review Steve. Hope you have a rad time in Faro! 🤙

Valutata 5 stelle su 5

Ongosa made booking a surf lesson so…

Ongosa made booking a surf lesson so easy. Megan, who was our contact made sure she knew exactly what we wanted before making the booking. I will definitely use Ongosa in future!

15 giugno 2018
Non scritta su invito
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Risposta di Ongosa

Hi Suzanne!

No worries at all you are more than welcome, I hope you and Molly have a great time!

Best Regards, Megan

Valutata 5 stelle su 5

My company Lisbon surf connection…

My company Lisbon surf connection started working with Ongosa a few weeks ago and i´m really happy with all their team! its a really easy website to book your holidays and activities, and they go straight to the point.
Let´s do this!

11 giugno 2018
Non scritta su invito
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Risposta di Ongosa

Hey Tomás - it's been great working with you and we look forward to doing much more in the coming weeks and months! Obrigado 👌

Valutata 5 stelle su 5

Cheers!

What a cool service! I put in a request for info on Ongosa and was emailed back quickly by Megan. She asked some more questions and within a day or two came back with suggestions for places to surf on the French coast. Not only that, but she was clearly familiar with the area, offering suggestions for other things to do locally too. It was super easy, one less thing I had to organise - like a mini, adventure specific travel agent. Thanks Megan, and Ongosa - I only wish this service was available for the other things I need on my holiday!

9 giugno 2018
Non scritta su invito
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Risposta di Ongosa

No worries at all, it was my pleasure. I hope you have the best time in Anglet and Biarritz!

Best Regards,
Megan

Valutata 5 stelle su 5

GREAT CUSTOMER SERVICE!

Matt was very prompt and courteous! Customer service is key and he nailed it!

8 giugno 2018
Non scritta su invito
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Risposta di Ongosa

Hi Jacqueline,

Thanks for your kind review. Have a great time surfing!

Matt

Valutata 5 stelle su 5

100% recommended!

I would 100% recommend this company's help!
Megan from Ongosa made it so easy to organise this surfing trip. As I am on a budget, she was very helpful in finding a surf lesson package within my budget and close to my accommodation. I couldn't have found anything better myself. Megan was extremely friendly, resourceful, understanding and seemed to be available at any time of day to answer my emails.
A big thank you!!
(Manon)

30 maggio 2018
Non scritta su invito
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Risposta di Ongosa

Hi Manon,

No worries at all, I hope you and your sister are having the best time in Lagos!!!

Best Regards,
Megan

Valutata 5 stelle su 5

Dylan from Ongosa really went out of…

Dylan from Ongosa really went out of his way to get us the lessons we wanted, where we wanted them and when we wanted them. All done at no more that it would have cost to book them directly our ourselves.
I really don't think the service could be any better, I would highly recommend them.
Payment was every easy through there system and communication was quick, accurate and honest. There was no pushy up sell for more hours either. Great work. Thank you,

4 aprile 2018
Non scritta su invito
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Risposta di Ongosa

Hi Stuart,

Thank you for taking the time to leave such a great review - we do try our best to find the perfect match! I hope that you all enjoyed an excellent trip and look forward to hearing from you next winter!

Best Wishes,
Dylan

Valutata 5 stelle su 5

Fast professional and efficient…

Fast professional and efficient response
Matt was great assisting us in this booking

2 aprile 2018
Non scritta su invito
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Risposta di Ongosa

Hi Rachel,

Thank you for your kind review, I hope you had a great time on your lessons!

Matt

Valutata 5 stelle su 5

Ongosa March 2018

As a newcomer to skiing trips, Ongosa made finding a ski school easy. The enquiry/booking system was easy to use and Dylan was very helpful in talking through the various options and working out was best for my groups size / abilities. Would definitely recommend!

26 marzo 2018
Non scritta su invito
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Risposta di Ongosa

Hi Linzi,

I am glad we managed to find a solution that worked for you in the end - with so many options out there, it can be a bit of minefield!

Looking forward to helping you in your future adventures!

Best Wishes,
Dylan @ Team Ongosa

Valutata 5 stelle su 5

I have been dealing with Matt Meylan…

I have been dealing with Matt Meylan who has done a great job and answered all my questions fully. I have booked and will be sharing your details with other friends looking to book similar services.. Great work and thanks.

21 marzo 2018
Non scritta su invito
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Risposta di Ongosa

Cheers Grant, I hope the conditions are epic for your off-piste session. Matt

Valutata 5 stelle su 5

An excellent service - would recommend.

Last minute ski trip, so last minute bookings for private lessons. Tried a couple of people from my own Google search and memory of past Flaine trips but they were all booked up and had been for months, as it's school hols.

Filled in the form on their website in the morning and by mid afternoon they'd found someone.....all now booked and paid for within the day!

Great service provided by Megan - thank you.

19 marzo 2018
Non scritta su invito
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Risposta di Ongosa

Hi Guy,

You are more than welcome, I hope you have a great trip!

Best Regards,

Megan Williams

Valutata 5 stelle su 5

Very helpful and speedy in finding last…

Very helpful and speedy in finding last minute ski lessons for our group. Quick to respond and a pleasure to deal with. I would highly recommend.

16 marzo 2018
Non scritta su invito
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Risposta di Ongosa

Hi Alison,

You are more than welcome, I hope you have a great trip!!!

Snowy Regards,
Megan

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