Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Insurance is necessary but not the most fun. Unless David Bamford is your Commercial Account Manager. David went above and beyond to make sure we were on time with payments and understood the coverage... Leggi di più
L'azienda ha risposto
No problems. Have used One for some years. Nice people to deal with - and sensible advice and help when required AND will talk in phone and deal with hard copy rather than internet stuff. A major pl... Leggi di più
L'azienda ha risposto
Really helpful and quick response to queries. We had a complex requirement for our home insurance and they were able to find a provider much cheaper than others we had found.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Informazioni di contatto
Regno Unito
- www.oneinsurancesolution.co.uk
4,6
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and easy
Quick and easy, very helpful to answer my questions. Got exactly what I wanted.
16 settembre 2025
Risposta di One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Sent an email explaining a problem
Sent an email explaining a problem , not long later recieved a call.
Sorted problem over phone , the advisor knew their job well and great service skills.
16 settembre 2025
Risposta di One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
The gentleman dealing is polite, professional and patient
The gentleman dealing with is professional, politeand polite
6 settembre 2025
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Excellent
Excellent, help and explanation of the policy and for my own needs. Thank you
1 settembre 2025
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Good customer service & price for home quote
I always find renewing my home insurance a nightmare, but Aaron was excellent and made the process painless, I wish I'd just gone to him first as he gave me the best price and cover that I required. I've not had reason to subsequently contact OIS for any insurance related events, but hopefully if I do, the support will be just as good.
5 settembre 2025
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
No claims equals no customer service!
Have been waiting over two weeks to get my no claims confirmation for my next insurer. I have chased One Insurance frequently, to simply be told that they’re ’working on it’. They are fully aware I will lose my new insurance offer if they take any longer but clearly could not care less.
4 settembre 2025
Non scritta su invito
Risposta di One Insurance Solution
Good Afternoon,
I am sorry to hear there has been delays receiving the document's you are in need of. Please can you provide me with you're email address so I can locate your policy and arrange for our customer service department to contact you.
Kind Regards,
Emma-Leigh
Hassle free
27 agosto 2025
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
I am sorry to hear this, In order for me to look into what has happened please can you provide me with your email address so I can locate your policy.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
They reached out to me regarding the…
They reached out to me regarding the renewal deadline of my policy and reviewed changes on the telephone as well as taking payment by card over the phone.
15 agosto 2025
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Efficient service and the the ease of…
Efficient service and the the ease of being able to speak/ discuss my renewal notice with some one.
21 agosto 2025
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Didn’t send reminder
Didn’t send reminder. Access on the phone is a pain for elderly people trying to impart all the details required by the robot.
19 agosto 2025
Risposta di One Insurance Solution
Good Afternoon,
Thank you for your feedback and my apologies you found the process difficult.
We do use a customer portal to upload all your documents and store them safely in one place using your personal email.
If you would prefer to have your documents issued and reminders sent in the post this is something we can of course arrange.
I have asked a member of the customer service team to call you to discuss this further.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Risposta di One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
They were really nice and easy to talk…
They were really nice and easy to talk too, and easy to understand our issues and resolve them quickly.
31 luglio 2025
Risposta di One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
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Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
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