One Insurance Solution Recensioni 

6135
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Insurance is necessary but not the most fun. Unless David Bamford is your Commercial Account Manager. David went above and beyond to make sure we were on time with payments and understood the coverage... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

No problems. Have used One for some years. Nice people to deal with - and sensible advice and help when required AND will talk in phone and deal with hard copy rather than internet stuff. A major pl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really helpful and quick response to queries. We had a complex requirement for our home insurance and they were able to find a provider much cheaper than others we had found.

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Informazioni fornite da varie fonti esterne

Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(6135)

186 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

David, the insurance wizard.

Insurance is necessary but not the most fun. Unless David Bamford is your Commercial Account Manager. David went above and beyond to make sure we were on time with payments and understood the coverage. He had to troubleshoot a change in location due to a sale of the property. He stuck with us though closing day. He is no longer our "insurance guy". He's our friend. Thank you for everything, David.

27 aprile 2026
Non scritta su invito
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Insurance with good coverage at a…

Insurance with good coverage at a reasonable cost with helpful reassuring customer service.

13 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Great communication. Great price.

Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefully won't ever have too but im confident I will get a local call centre if needed. Thanks

17 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 1 stelle su 5

Be careful dealing with this company

Be careful dealing with this company. Slow to respond, and then more important not supportive with a broken windscreen claim, where they are trying to get out of paying for the repair, resorting to 'small print' in their terms and conditions.

12 maggio 2026
Non scritta su invito
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Risposta di One Insurance Solution

Good Afternoon,

I am sorry for the issues you have had when trying to claim for a broken windscreen. We deal with home insurance in this department so I am unable to locate you on our system.

Please provide me with you email address and I can pass this onto the relevant department.

Kind Regards,

Valutata 5 stelle su 5

New Client

As a new clover, the process of getting home/building insurance was very smooth. My agent was knowledgeable and explained everything to me step by step. He was also very courteous and patient. My documents are well laid out in the online portal.

6 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

It was a nice surprise

It was a very helpful and polite gentleman who dealt with the renewal of my house insurance, and he gave me a big, very welcome surprise with the cost of my insurance for this year. Not many things come down in price these days. So, as far as I’m concerned this is a great company to deal with.

16 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Very informed and helpful would happily…

Very informed and helpful would happily use again

15 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Stepped in when larges organisations just wouldnt

Previously used One on one of our own properties when we had a less than positive experience with another organisation. They were friendly, helpful and just really people not some amorphous large company with little real understanding of the customer. So when my parents property came up for renewal and their large organisation let them down we again turned to One - if its the same positive experience then you have to believe the culture to customers is just embedded - well done to the whole team

13 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Really helpful and took the time to get…

Really helpful and took the time to get me the cover I needed

13 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Service was great and the agent on…

Service was great and the agent on phone was very informative and helpful.

2 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Very quick answering the phone

Very quick answering the phone , great conversation with the agent, put me where I needed to with my policy. Many thanks.

12 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 1 stelle su 5

Still awaiting documents after 3 weeks.

Still awaiting documents after 3 weeks.

24 aprile 2026
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Risposta di One Insurance Solution

We apologize for the document delay.

I understand our agent Jenny has spoken with you today and resolved the above for you

If however you need any further assistance please do not hesitate to contact us

Valutata 5 stelle su 5

Excellent Service from One Insurance Solution

We made an enquiry about insurance by telephone and they were able to search for and provide us with cover. They were very professional and polite and helpful

2 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Very helpful

Very helpful. Answered all questions and eas cheaper than last year.

7 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Very helpful company

Very helpful company. Sorted the policy out and I would recommend them.

6 maggio 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Helpful friendly company

Helpful friendly company . Patient with any questions asked and reasonable price .

16 dicembre 2025
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 5 stelle su 5

Easy to deal with and great quote.

Very easy to deal with and helpful. Very polite everything clearly explained. Was very happy with their quote. First class service.

11 marzo 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

Valutata 3 stelle su 5

Could do better…

I tried to renew online via the account portal and it wouldn’t work despite being told it would. I also had numerous calls from different agents who didn’t know I’d already been called!

16 aprile 2026
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Risposta di One Insurance Solution

Good Afternoon,

I apologies for the confusion and miss-information. Unfortunately we do not currently have a portal system which allows for you to renew you're insurance due to terms and conditions we must make you aware of.

I have located your policy and asked for a member of our customer service team to contact you to explain this further.

Many Thanks,
Emma-Leigh

Valutata 5 stelle su 5

Easy to do and lovely people I spoke to

Easy to do and lovely people I spoke to

1 aprile 2026
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Risposta di One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh Matthews

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