OHS Recensioni 

I’m disappointed to share a negative review for this company, especially after several previous orders that went smoothly. However, my recent experience with a rug order placed just after Christmas has been quite frustrating.

The communication from this company has been utterly unacceptable. After a week had passed without any tracking information, I reached out to their customer service but received no response. I ultimately had to contact them via Instagram, where I was informed that the item I ordered was out of stock.

1. Why did I have to initiate contact to learn that my product would not be arriving?
2. The so-called 'resolution' offered was a refund, which I see as my basic right, not a solution to the problem.

There was no information provided about whether the item would be restocked, when that might happen, or if I could choose to wait for it. The whole experience has been a complete disappointment. I cannot recommend this company based on this experience.

I really don't understand the negative reviews on here,as I can only go on my own experience with OHS,I've never had a problem with any order,yes they are cheap and cheerful but what do you expect for the price you are paying, the throws and loungewear keep you warm,that's all they are meant to do.

I ordered things for my grandson for Christmas got onto the company and asked her would get in time they said yes I would apparently the items were left in my front porch. I don’t have a front porch. I live in a block of flats so I’d like to go and get something quick, quick for my grandsons don’t think that’s very good. Customer service of things just going missing.

If I could give a zero I would.
Items are of very poor cheap quality, Blackout curtains that are not
Rugs cheap and thin
Throw that you could see through
Paid extra for 1-3 days delivery, got the full order over a week later.
If you want cheap and nasty quality then by
all means shop with them I know I will never buy from them again.
If they cannot guarantee a service they should not be in business.

Same. I've placed order on the 9th of December and received a confirmation email but till today no tracking number and no information. Contacted the Company several time with no response from them. Absolutely disgusting and disappointing. I'm so annoyed and angry. Money gone and no items. Scam and discrase.

I placed an order 3 days ago, my bank statement shows payment has been done but I still haven't even received a confirmation email with order number and details.
I have contacted them but no response received yet.
Outrageous service.
Will keep you updated if any changes.
A week now since I have contacted them and still I haven't hear from them.
DO NOT BUY from OHS. It is most definitely a scam!

Very cheap and thin fabric, it’s more like see throw. Doesn’t really worth the money even if it seems a good deal, still the quality is appealing

Shocking service. Ordered a item weeks ago still not been dispatched. No response to their online form or emails. Do not use.

Never even received my goods they won’t refund my money

First and last time I use this company, not even been sent a tracking.g number for my order yet, now a week down the line!

Paid for next day delivery, four days later still not received.
Other items I have waited over a week for delivery. Customer Services is horrendous and take days to respond with a response that is ignoring everything that's been said by myself.
I highly WOULDNT recommend this company and would advise to shop elsewhere.

Still awaiting parcel
But, got delivery next day charge this morning ! Hoping this site is genuine so asked PAYPAL to suss it out as no items have arrived as yet

På vegne af min far, skriver jeg denne anmeldelse.
Så dårlig service at love hurtig reparation af vaskemaskine og så blive nærmest ukontaktbare. Nu har min far på snart 90 vasket op i hånden i 5 uger, efter en lovning på rep. inden for 2 uger. Nu svare de slet ikke mere. Magen til dårlig service er ikke set før.

I have ordered many times before and has been FAB. But both my last two orders are showing as COMPLETE, but are missing items from both orders. So as it stands very disappointed as of late. They need to check that all orders are actually picked and sent as the labels stated 1 of 1. So because of this, I then checked my emails to find they had set it all to COMPLETE and also checked with YODEL too.

Poor quality, arrived faulty
Not sewn together properly, zips not evenly attached making one end longer
Could not fit cushions in the covers
Thin and you could tell they would not wash

Return process is horrendous. Still waiting for a refund on one item which was returned out of a large order and have had to chase a number of times and provide the same details again and again. They need to seriously review the return and admin process. Items I bought were fine just one did not fit. Would not shop here again due to difficult returning if needed.

Ordered the single Teddy quilt, pillowcases and fitted sheet for my grandson. The sheet did not arrive and the quilt whilst it had buttons there were no actual corresponding button holes!
£20 Inc of P & P...save your money and go to Dunhelm, same price and far better quality

Order not received, and no contact from customer service. I have been receiving promotional emails from OHS daily since placing my order, but have not received any reply to my three follow-up emails. The confirmation email took a while to arrive and looked questionable. I'm beginning to believe this company might be a scam, and the 5-star reviews may be fake to encourage purchases.

Brought curtains and 2 rugs on 24 th September
Started a return following week to send back rugs and paid postage again for the return. Still waiting for refund just asked me to show proof of return 2 months later after I am contacting them about my refund many times and no relpy
Will never use this company again.
Badly run and no care for customers buying from them or even paying back a refund
I will never use this company again
Nether should anyone else

Ordered a snuggle chair with a cream boucle cover from this company two weeks ago. It arrived the next day minus the cover. I have messaged them and nobody has bothered to reply. There is no contact number so you can speak to someone and get things sorted. I would never order anything from this company again