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Scopri cosa dicono le persone

Valutata 1 stelle su 5

l paid for subscription for this to improve my Live emails , l have clean emails and before l subscribed my bounce back rate was low on new mail, it has effected all my email sends and replies, now l... Leggi di più

Valutata 1 stelle su 5

The new Co pilot office 365 is just awful. I've used Excel & Word for 20 years to run my business accounts and word processing and it's always been easy to use. This new version is virtually unusable... Leggi di più

Valutata 1 stelle su 5

My PC (and everybody on the network) freezes for hours at end, throwing out critical errors. It is the most ridiculous, frustrating crap I have ever encountered!!! It continually clashes with other M... Leggi di più

Valutata 1 stelle su 5

if I could rate office 365 a 0 I would. AI has ruined it. It is basically unusable now if you want to use ANY app other than outlook (although recently outlook hasn't even worked on my computer). Shar... Leggi di più

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TrustScore 1.5 su 5

89 recensioni

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Valutata 1 stelle su 5

FRAUD CHEATS SCAMMERS

Couldn't get through in anyways visited CURRYS PC WORLD IN WHITECHAPEL. There are numbers of scammers fraud cheats taken legally permissions to do harrassement abusing fraud cheats vulnerable Customers money. Now WHITECHAPEL CURRYS PC WORLD doesn't know anything said to me that MICROSOFT knows they don't know anything but who knows why not told me that Subscriptions automatically generated again but who given permission for auto renewal. Also it was free discounts for two years but unexpectedly without my permission how does MICROSOFT taken my money from my BANK ACCOUNT. Subscriptions means direct Debit but who given permission or signatures for again taken money. Fully paid money there wasn't any purposes shouldn't be visit for this LAPTOP unless broken down. Fraud cheats scammers that's all. I am not leaving them unless to do proper Complaints for harrassement abusing intimidating targeting Customers BANK details illegally to taken money illegally unlawfully.

11 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Trying to get in touch with Microsoft is IMPOSSIBLE!

Trying to get in touch with Microsoft Office is absolutely impossible! Chat GPT offered 3 phone numbers, my query is my subscription but I need to TALK to someone as the support links are not working it's not answering my question. Can't locate a chat box unless I sign in.

Here goes on signing in....
I re-set my login password and passed the phone identity with the code But then I try to log in with my new password, and says 'Email not recognised'...
So I'm stuck....
Writing this review for Microsoft to PLEASE GET IN TOUCH!

When I called back the 3 different numbers, it defaults to say...check link on subscriptions and then hangs up.

Contact me please - or provide a phone number which works!!

2 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Also ich bin jetzt knapp 30 Jahre alt

Also ich bin jetzt knapp 30 Jahre alt, aber eins kann ich mit absoluter Gewissheit sagen! Microsoft Produkte sind und offensichtlich bleiben sie das auch, einfach nur Müll. Word ist das beste Beispiel. Alles andere als intuitiv nutzbar, es gibt so viele technische Probleme und Bugs, es ist einfach nur anstrengend Microsoft Produkte zu benutzen. Ich bekomme jedes Mal das Verlangen, meinen PC durch die Wand zu prügeln.

28 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor issue resolution

Have used Mircosoft for many years and paid the monthly £9 fee however I can no longer access microsoft via a desktop and can only use the online version due to an issue with the verification codes which are not being sent to allow me to log on. Microsoft have advised they are aware of the problem (hundreds of individuals having the same problem from online forums) but there is no timescale for it to be fixed. I've now stopped my £9 subscription. It seems microsoft don't really care about the issue but are happy to take money. Not good enough customer service to resolve the issue

7 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Bill Gates should be ashamed of…

Bill Gates should be ashamed of himself. I have just cancelled my Microsoft 365 subscription after being notified that it is going up from £59.99 to £84.99. This is an over 40% increase on the previous year and sums up the current greed going on in the USA at the moment. Shame on you Gates!!

24 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't know how an approx 50% increase…

Don't know how an approx 50% increase for my MS365 subscription can be justified. And since my 2025 renewal, apart from the ridiculous increase, I've noticed both a reduction in asset inclusions and grammar check glitches and anomalies. Yes, my laptop's up to date and so are my applications. Another result of no real competition.

17 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Waste of money

I am a small (1 person) business. Bought 3/14/25. Had trouble setting up. You really need an IT person. On Sunday I had trouble logging in but was unable to to get support on the phone. Finally spoke to human being on the phone today. He said I can't get a refund after 7 days. Against policy. (They push you buying a year subscription instead of a monthly one because it "saves money"). Waste of money.

1 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Scam from the start - email to phonecall

I got a email from them saying that I'm going to be charged £499.99 for the annual subscription which I do not recall apply for so I call the customer service line 02045916663 , true SCAM great story , I never been racist and have a lot of patience for the Indian Tele workers and usually they are very helpful but this guy Johnathan obviously not his real name thought it would be great to argue with me and call me every name under the sun after I refused to download an app which had 2.3 reviews on playstore and this app allows him to see my phone screen as this is how he ment to cancel the subscription. Here is where I realised it's a SCAM. He started calling me a motherf*cker and telling me I deserve it , I deserve it repeating it like a child and calling me name after name and saying I live in the UK why do I live there I must be so poor , which is true but not the point just plain rude. I never met a man so rude calling me stupid as I can't download an app and I have a poor person phone because I cannot record the call (pixel 9 pro) doesn't allow it for privacy reasons wish I did as I would of loved the police hear his harassment, asked for manager and he says he is and I realise this is a load of bs and I should hang up but kept trying to record his relentless name calling in the end he hung up as I stopped arguing and he wasn't getting the satisfaction of shouting at a lady.

I am sorry but I have lost all respect for the customer service industry.

Google the customer service of Microsoft 365 and called their number and tried to cancel through them but they don't even have an account with my number so that explained everything always go to the source. Microsoft need to crack down on their security because these people are giving a very bad image for the company.

1 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Microsoft is absolute rubbish now with…

Microsoft is absolute rubbish now with this 365 crap,
2016 home student office was way better.
Extremely disappointed, all the added extras are a complete waste of time BRING BACK THE OLD MICROSOFT WORD, EXCEL AND POWERPOINT.....
The new one doesn't even have the read aloud feature, going backwards Microsoft!!

BIG SCAM you need to by Office basic, Microsoft 365 and OneDrive just to run it all, money hungry....

20 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Typical MS - everything gets worse

I have been using MS applications since before the bundling into Office. In recent years, the SW continues to get worse. Typical of a monopoly - no incentive to serve the customer. The fact they went to s subscription service just adds insult to injury.

21 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

A customer for 15+ years: scammed and vandalized.

I am so shocked and disappointed by the negligence of Microsoft with this software. It's so palpable, that it seems malicious, as I simply couldn't imagine so much unintentional incompetence from a company.

Firstly: Office365. A software package that was incredible 10 years ago, and virtually never improved. Almost all changes made after 2007 just worsened the software. But the straw that broke the camels back was when MS attempted to scam me. (It's nothing less than a scam) where the price of my package was increased by 50% out of nowhere. I was notified that this would happen by email... 6 hours before it was actioned... at midnight. So I was asleep during this whole thing.
After contacting customer support, I found out that they "upgraded"(Downgraded) my package to include co-pilot and their AI slop. This was a complete betrayal of trust, and even though I got the charge reversed, I immediately cancelled my subscription.

Secondly: One Drive. This software is a Virus. There is no other way to put it. It vandalizes my files, changes things on my computer without permission and swamps my entire explorer interface with stupid symbols over every file. I never asked for it to try and back up my whole computer, and I suspect it will hold those files at ransom when the subscription finishes. I am currently looking for a ways to remove this software from my computer, but it's a nightmare (You know... like a virus.)

My experience with this software is shocking, and I'm pleased to finally have found the means to move over to an entirely different ecosystem. Thank god.

10 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Despicable company and so typical of…

Despicable company and so typical of big corporate companies. MS and Google the worst. Paid 5 times for Office365 in January got 3 of them returned which was proof of guilt but not full redress. Paid 2 times in February last payment 10th February 2025 - £10.49
Microsoft*Store £10.49 - had to reset my ONE DEVICE to factory settings but should have 5 applications BUT just been asked to pay again for 8th time in 2 months - GO TO HELL will find an alternative is Bill Gates really that hard up????

28 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Copilot i Officepakken.

Jeg er utilfreds med at Copilot er hældt ud over alle programmer i Officepakken. Det er både et fordyrende og unødvendigt redskab for mig.
Fort at blive fri for Copilot er det nødvendig at opsige sit nuværende abonnement, og tegne et andet abonnement, som i øvrigt er et par hundrede kroner billigere pr. år. Jeg synes Microsoft tager unødvendige beslutninger på forbrugernes vegne.
Mvh Uffe Madsen

1 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

High CPU usage when typing a message in Outlook

When typing an e-mail in Outlook (classic) from Microsoft 365, every time totally unnecessary CPU load causes the fan to become loud and the battery to get emptied quickly. Microsoft does not fix this bug for many months.

If you have the same problem, please look for "High CPU usage when typing a message in Outlook" and join us to complain at Microsoft Answers!

10 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

I'm possible to get support.

I'm possible to get support.
I have 365 email via Godaddy that I am leaving due
to poor customer service and outlook won't let me
back up my email. Godaddy set up a business account and I can't even reach Microsoft through that.

I am unable to back up my emails to exit using 365 as my new provider offers free emails. I tried calling Microsoft support line but the computer just tells you to go online and there's a loop with no support at the end of it.

Godaddy has told me that Microsoft is updating 365 and I'll have to wait until that's done to do a backup.

IQ3 2024
Microsoft returned $8.4 billion to shareholders through dividends and share repurchases.

I can't even get support.

What a disgrace Microsoft has become with it's zero customer service.

2 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolute disgrace

Absolute disgrace. No support whatsoever.
They have the phone system set up that from the time you make a 2nd call the phone auto voice just tell you to visit a website that I cannot understand what she says.
Then cuts off.
And thats me trying to renew a subscription.

19 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Remember when you could do essential…

Remember when you could do essential tasks like saving a file to a folder on your computer, sending an attachment by email, copy and paste (well, that's never been good). Anyway, in their relentless quest to add new features you don't need, microsoft are also systematically making their product worse and worse from a functional perspective. Saving a file in know location? You will need about 6 clicks now not one and even then you need to double check. An attachment - nope - now it's a link, but don't forget to give the recipient permission to access that link. If only you can figure out how. But hey - now you can get ads on your log-in screen and half-developed, RAM hungry bloatware like Teams. I miss Windows 7. Heck even windows 10 is better than this pile of crap.

13 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero stars I would

If I could give zero start I would. Since logging my issue I have spend over 6 hours on hold over various calls with absolutely no progress. If my customer service was this bad I would be out of business. I am still no closer to resolution despite the apparent 48 hours guarantee, and have yet to actually be able to speak to a person who can assist me. I have been told so many times I have had my ticket being escalated it must surely now be sitting with the CEO.

29 novembre 2024
Non scritta su invito

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