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Scopri cosa dicono le persone

Valutata 5 stelle su 5

For the last 3 years , David Vaughan of OCL has been handling my case . His professionalism & dedication to my case has been second to none . He made an extremely difficult time of my life a lot... Leggi di più

Valutata 5 stelle su 5

I have been assisted by Karen for a little over a year from OCL and I cannot fault any interaction we have had. She is compassionate, thorough, knowledgeable and evidently very well experienced. I wou... Leggi di più

Valutata 5 stelle su 5

OCL Solicitors My personal experience was beyond words, Karen was dealing with my case and a colleague Georgina. Anyone looking for a solicitor that cares, supports and understands your situation... Leggi di più

Valutata 5 stelle su 5

Daniel had taken on my case after his colleagues had done the initial work. He has acted in a professional and courteous manner and has overseen my case to a satisfactory end. He has kept me updated t... Leggi di più

Dettagli dell'azienda

  1. Avvocato specializzato in lesioni personali

Scritti dall'azienda

OCL Solicitors have helped over 18,500 people like you receive £24,000,000 in compensation after being involved in a road traffic accident that was not their fault. All of our teams are trained to the highest of standards and this enables them to offer you the best advice whilst maintaining exceptional customer service. We deal with a wide variety of cases ranging from minor injuries to those more unfortunate catastrophic injuries. To enable us to provide the best possible care for you we have access to a Tier 1 medical agency who works with an extensive panel of medical experts that will help rehabilitate your injuries. All of this is arranged and dealt with by our professional file handlers who will make the whole process as simple and straightforward as possible.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 3% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(1549)

628 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Total satisfaction in a quality service

This service with OCL solicitors was 1st class and very professional and efficient from start to finish and Isobel and Leah kept me in the loop with detailed emails informing me with the relevant details.
I have total confidence in them and highly recommend their services.

17 giugno 2026
Non scritta su invito
Valutata 4 stelle su 5

I was kept informed throughout by the…

I was kept informed throughout by the staff at OCL and people were always helpful and understanding when I called the office.
The only reason I did not mark as a 5 was because I found it stressful that the other insurers dragged it out to nearly a year and the thought of going into a court. However very happy they finally agreed out of court.

17 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I was kept informed and reassured…

I was kept informed and reassured throughout the lengthy process of a no fault procedure which was being contested. Everything was explained and I felt comfortable with all who dealt with me.

17 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

i spoke to lady called evelyn and it…

i spoke to lady called evelyn and it felt very much more understanding easy to speak to, and most of all human, evelyn asked questions which was simple and the tone of her voice was caring and understanding to the situation. so the experiance was very pleasent.
kind regards and thank you Ocl solicitors.

15 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

OCL Solicitors

Tia from OCL Solicitors has helped with my claim from start to finish. She has kept me informed all the way through with regular updates. Would definitely use them agaim

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Staff were very professional and…

Staff were very professional and helpful answering any questions in a timely manner.
They reassured me when I was a anxious about my case.
My case was sorted without any need for me to go to court.
Excellent experience overall.

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

My case handler was dealt a difficult case…

My case handler was dealt a difficult case with the 3rd party refusing to admit liability… she pursued this extensively; whilst accepting daily calls from me; due to the stress. She calmed my worry by setting set days to call me, whether there be an update or not (per my request). I do not underestimate that I was a “pushy” client, given the circumstances, that may be expected. However; she always remained calm, informative and reasonable. I have thanked her multiple times; but once again, I’d like to thank her for all of the above.

12 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Bad advice bad service

You only provided the minimum claim and accepted the “expert valuation “ despite my explicit instuction that it was only a partial settlement. I was then forced to buy an inferior vehicle as I had no other means of transport. Aneqivalent vehicle would have cost about £3000 more.
You then advised me that any further claim would be an abuse of the court.
You then claimed £10000 fortune loan car - about 4 times the cost of a regular rental.
The whole process seems to be self serving to the detriment of the client.

10 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I am extremely disappointed with OCL Solicitors

I am extremely disappointed with the service I received from OCL Solicitors regarding my car accident claim from 8 September 2023.

The accident was not my fault, and the other party accepted liability from the beginning, so this should have been a straightforward case. Despite that, I have experienced nearly 3 years of delays, poor communication, and constant chasing for updates.

After numerous phone calls, I was finally sent documents to sign on 07/05/2026 and was told that I would receive my settlement within 20 days. The settlement amount itself is only around £240, so this is not a large or complicated claim.

However, when I called again today (09/06/2026) for an update, my case handler, Bethany Hopson, informed me that although the compensation amount had been agreed, there was an issue with the solicitor’s fees. I was then told they would need to send another offer and that I must wait yet another 20 days.

How can a straightforward non-fault claim take almost 3 years to settle for just £240?

Throughout this process, I have had to constantly chase for information instead of being kept updated properly. The delays and lack of urgency have been incredibly frustrating and stressful.

I would not recommend OCL Solicitors based on my experience.

9 giugno 2026
Non scritta su invito

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