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Valutata 5 stelle su 5

I ordered a suit for next day delivery as it was needed asap unfortunately the suit was out of stock after ordering, the customer service team emailed straight away to find a resolution. I picked ano... Leggi di più

Valutata 4 stelle su 5

First order the trouser waist adjustment was sewn over. Easy to return and swap for another with good communication from the returns team. Second order perfect and good quality. Appreciated.

Valutata 5 stelle su 5

Ordered a Milano Mayfair tuxedo for my kid, arrived in 2 working days. I'm extremely pleased with my purchase and I will definitely buy again for future occasions.

Valutata 4 stelle su 5

The suits are really good quality and the sizing is spot on. I was genuinely impressed, especially considering how reasonably priced they are. I ordered next-day delivery and, to their credit, th... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento per bambini
  5. Negozio di abbigliamento uomo

Informazioni fornite da varie fonti esterne

No1 Boys Suits & Girls Dresses Store in the UK! Buy Boys Suits, 3 Piece suits, girls dresses, wedding suits, flower girls dresses. Tracked 48hr delivery. Huge Collection, See the range.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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4,2

Tutte le recensioni

(368)

79 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Suit was packaged well

Suit was packaged well, I had no problems with this company, I would definitely order again, the 3 piece suit I ordered was just what I was looking for. Thanks again

2 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing

Amazing. First off I was happy to find a suit for my son in 13-14 years (a 5 piece) instead of having to go small or extra small mens (3 piece) for more than double the price in other places! Delivery only took days, the suit is excellent quality and looks amazing on my son so smart, the sizing is perfect he is 13 so 13-14 years was spot on. Really looking forward to seeing him look so smart on my wedding day!

9 novembre 2023
Non scritta su invito
Valutata 2 stelle su 5

Returns and concerns

I have purchased a lot from this company they are usually fantastic, i have never had an issue, but on my last order some sizes were running short, my own fault for ordering the size and not checking first. I phoned to do a return and the woman who i was met with didn’t have a clue what she was doing, giving me a lot of false information and i felt like i was telling her how to do her job, i did end up hanging up. I usually have a lot of good things to say about this company but the returns & concerns over the phone aren’t being met with professionalism.

10 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

I normally do not write reviews but I…

I normally do not write reviews but I felt I had to purely based on their customer service and their price point. I ordered a compete 5-piece set suit for my son, unfortunately it did not fit, so I emailed occasion wear and they gave me options to exchange the item. I did that and they exchanged the suit for me. All the while keeping me updated throughout the process. The prices are within budget and I loved that they were very efficient regarding any queries. I believe I have found my go-to for formal wear for kids, because kids formal are very expensive and I feel they can only wear them once as they grow out if. Which can be quite expensive.

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Above and beyond helpful

The customer service team were really lovely and helped me sort out my order. I was unsure on sizing after reading some other reviews, but after contacting them they were really helpful in helping me get the size right for my son, he looked amazing in his suit for his prom!

9 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Zero stars to five stars!

If only I could give zero stars! (Please scroll down for updated review)

Ordered an item with a free gift - which I selected. Didn't receive it. No note
added to the fact it was a system glitch. Contacted them to ask was it just not included? Got a response that didn't include an apology. Just awful customer service. I can see now why they only have 3.8 stars. I wish I'd ordered from the alternative website I saw. I only ordered from this one because of the free sunglasses.

Also, delivery was supposed to be 2-3 days and it took longer than this so be warned if you are ordering needing it for a specific time.

Basically, don't use them. There's lots of alternative sites out there with better customer service - as it couldn't get much worse than this one.

**UPDATE**

Management contacted me and have resolved my issue, kindly discounted my item and are sending the free item out to me. I cannot fault the management customer service at all.

20 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Really helpful

The item I ordered initially was out of stock and I was given alot of options and help to find exactly what my son wanted for his prom. I can't fault them. Thank you for the help, the prompt replies and the prompt delivery.

21 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent Quality Occasion Wear for kids

A tweed suit was ordered for my grandson for a family wedding. The suit arrived promptly and I was thrilled by both the material and the tailoring of the suit. The stitching is excellent. The suit was excellent value, but I needed get the larger size. The return was easy and speedy and my refund processed quickly. I then re ordered the suit plus a second one for my other grandson (now knowing more about the sizing) Both suits are well made and well sewn and were, I believe, an absolute bargain. To hire children’s suits is expensive and there’s always the risk of damage, but at OccasionWear prices, there’s every reason to buy them. Have recommended to a friend since.

24 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

very very poor service.…

very very poor service.I had to make order twice..since my first order damaged.
but unfortunately they have sent me same damaged one as my second order..still I havent got refund as well..

no proper customer service..no one pick the phone..no apologizing ..since this is absolutely their ignorance.
they ruined my whole day...very bad organization .
I am not going to recommend anymore.

13 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

AVOID LIKE THE PLAGUE!!!

AVOID LIKE THE PLAGUE!!!
These people are taking the p*ss! EXTREMELY POOR quality clothes, EXTREMELY POOR customer service, NEVER answer e-mails or /and phone calls, customers COMPLETELY IGNORED and by the way, still waiting for a refund! Absolute joke!!!!
SCAMMERS! DO NOT BUY FROM THEM!
Will make sure to report them!

23 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Poorly managed!

Made a big order of 7 kids suits for 24 hour delivery which I paid extra for… item
Was dispatched with a Royal Mail tracking number, tracking number kept saying awaiting parcel… so I emailed the company to find out they didn’t even send with Royal Mail but instead another delivery service which I was given no tracking number for so I had missed the delivery as I couldn’t track it, it came at 7:30am when I had already left for work! I requested my delivery money back as now my suits were late as they gave me false tracking information, if I could of tracked the delivery I could of had somebody there to wait for it… my request Email for the refund was ignored! When the suits finally come all fit but 1.. so I returned it for a REFUND and labelled the suit as TO SMALL and that I wanted a REFUND.. several days later once they got the returned suit they sent me an email saying they got my requests to reorder and they will send a new suit out!! I never asked for another suit?! I asked for a refund.. tried to call No answer! Emailed back, No answer!! And if this suit gets sent out before somebody bothers to contact me back I will have to spend £5 to return it!! Absolute joke.. clearly run by people that can’t listen or understand a order/return!

24 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Ordered for first time

Ordered for first time , good quality suit for the money. Got a 9 year 5 piece only thing was little tight so needed to go size up . Have returned it as the grey wasn't as dark as thought be . But refund process was fast and efficient. Was little worried as read couple of reviews but no issues at all

14 febbraio 2023
Non scritta su invito

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